North Carolina DCDEE cited something at 6 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 26, 2026
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law.
Violation corrected during visit
The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities.
Violation confirmed corrected by letter received from provider on 6/4/2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled.
Violation corrected during visit
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement.
Violation confirmed corrected by letter received from provider on 6/4/2026
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form.
Violation confirmed corrected by letter received from provider on 6/4/2026
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies.
Violation corrected during visit
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy.
Violation corrected during visit
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction.
Violation corrected during visit
Unannounced visit · April 14, 2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On 4/9/26, a staff member handled a 3-year-old child in a rough and inappropriate manner when the staff member grabbed the child by the face, and pushed the child into a windowsill, resulting in an injury to the child's head. Also, on the same day, the same staff member handled a 4-year-old child in a rough and inappropriate manner by aggressively grabbing the child by one arm, shoving the child onto their nap cot, standing in front of the child not allowing the child to stand up, and aggressively threw the child onto the ground, because the child would not stay on their nap cot.
Violation confirmed corrected by letter received from provider on 4/17/2026
There was a substantiation of child maltreatment. The Division confirmed sufficient information to determine child maltreatment regarding physical needs.
Violation pending provider response
Unannounced visit · October 16, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Space #8 had two sun blocks and one bug spray that were in aerosol dispensers.
Violation corrected during visit
Unannounced visit · September 5, 2025
Children were not adequately supervised at all times. A staff member that cares for children between the ages of two years and three years of age was observed on video footage from August 25, 2025 looking at a cell phone while a child two years of age has a plastic bat in his hand and is observed running into a water fountain and then he was observed heading towards the staff member.
Violation confirmed corrected by letter received from provider on 9/9/2025
Unannounced visit · July 31, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child one year of age was sipping water from a sippy cup that did not have her name on it.
Violation corrected during visit
Unannounced visit · July 23, 2025
Staff/child ratios applicable to a classroom, were not posted in each classroom. A blank Staff/ child ratio sheet was posted in the classroom but was not completed with information needed.
Violation corrected during visit
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Pricing per provider website, checked July 2026.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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