Harbor View Creative Learning Center

Center · Matthews · 10836 Monroe Road

What kind of place is this?

Size 228 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov

How this compares

North Carolina DCDEE cited something at 6 of the 14 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Who will be with our child?

Infant 1 teacher to 5 children
Toddler 1 teacher to 6–10 children
Preschool 1 teacher to 15–20 children

Will it fit our family?

Ages served 6 weeks until admission to kindergarten
Hours 6:30 AM – 6:00 PM
Schedule Full-time (4-5 days/week) and part-time (2-3 days/week)
Holiday closures Spring Break (Fri before Easter–Tues after), Memorial Day, Labor Day, 4th of July, Thanksgiving Day + day after, Christmas Break Dec 24–Jan 1, President's Day, Columbus Day; early closure Halloween 4pm

What will it cost us?

Infant $1,840/mo
Toddler $1,667/mo
Preschool $1,451/mo
Part-time $931–$1,537/mo
Application fee $125
Sibling discount 10% older sibling discount

What Shortlist has verified

State quality rating One Star License
License status Active

State record — North Carolina DCDEE

Last visit
May 14, 2026
On file
14 visits since November 2023 — 8 cited nothing, 8 of those unannounced
Fixed?
All 32 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

May 2026 Unannounced visit 4 findings

Unannounced visit · May 14, 2026

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On playground four (4) serving infants and toddlers, the gate and fence had areas greater than 3.5 inches and less than 9 inches posing entrapment hazard.

Violation confirmed corrected by letter received from provider on 5/29/2026

A safe indoor and outdoor environment was not provided for the children. On playground four (4) serving infants and toddlers gutters were exposed with sharp edges, dirty and worn toys were observed in a storage bin, and a playhouse had sharp points inside a window. On the playground one (1) serving infants and toddlers pavers entering the gate posed a tripping hazard.

Violation confirmed corrected by letter received from provider on 5/29/2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 11, shaving cream in an aerosol can was stored in an unlocked cabinet accessible to children.

Violation confirmed corrected by letter received from provider on 5/14/2026

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small dinosaurs in an unsealed sensory tube were stored on a counter less than five (5) feet and plastic grass fringe was on a bulletin board accessible to children. In Space 4, plastic baggies were in a storage bin located less than five feet accessible to children. In Spaces 6 and 7, the emergency medical care plan was in plastic sheet protectors posted accessible to children.

Violation confirmed corrected by letter received from provider on 5/14/2026

DCDEE facility lookup

Mar 2026 Unannounced visit nothing cited
Dec 2025 Unannounced visit 2 findings

Unannounced visit · December 9, 2025

Parent's medication authorization did not include required information. In Space 10, a child requiring Benadryl on the Medical Action plan per a physician did not have the medication on site.

Violation confirmed corrected by letter received from provider on 12/10/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, a hot wheels was in a cubby and construction paper wrapped in plastic was accessible to children. In space 3, a plastic bag with soiled clothes was in a bottle bag accessible to children.

Violation confirmed corrected by letter received from provider on 12/9/2025

DCDEE facility lookup

Jun 2025 Unannounced visit 7 findings

Unannounced visit · June 5, 2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children.

Violation confirmed corrected by letter received from provider on 6/5/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025.

Violation confirmed corrected by letter received from provider on 6/5/2025

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025.

Violation confirmed corrected by letter received from provider on 6/5/2025

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours.

Violation confirmed corrected by letter received from provider on 6/5/2025

A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025.

Violation confirmed corrected by letter received from provider on 6/5/2025

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024.

Violation confirmed corrected by letter received from provider on 6/5/2025

DCDEE facility lookup

Feb 2025 Unannounced visit 5 findings

Unannounced visit · February 18, 2025

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children.

Violation confirmed corrected by letter received from provider on 2/18/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children.

Violation confirmed corrected by letter received from provider on 2/18/2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children.

Violation confirmed corrected by letter received from provider on 2/19/2025

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill dated 1/20/25 was conducted after three months from the last drill conducted.

Violation confirmed corrected by letter received from provider on 2/27/2025

The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment.

Violation confirmed corrected by letter received from provider on 2/27/2025

DCDEE facility lookup

Jun 2024 Unannounced visit 6 findings

Unannounced visit · June 12, 2024

Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1, the thermometer was not working correctly and did not show a temperature.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint was peeling from several doors on the outside of the building leading into classrooms.

Violation confirmed corrected by letter received from provider on 6/23/2024

All equipment and furnishings were not in good repair. In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet.

Violation corrected during visit

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization for Aquaphor did not include instructions.

Violation confirmed corrected by letter received from provider on 6/23/2024

A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member's purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE

Violation corrected during visit

DCDEE facility lookup

Jun 2024 Unannounced visit nothing cited
May 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Nov 2023 Unannounced visit nothing cited
Nov 2023 Unannounced visit 8 findings

Unannounced visit · November 7, 2023

Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name.

Violation confirmed corrected by letter received from provider on 11/20/2023

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet.

Violation corrected during visit

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training.

Violation confirmed corrected by letter received from provider on 11/20/2023

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date.

Violation corrected during visit

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed.

Violation confirmed corrected by letter received from provider on 11/20/2023

Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file.

Violation confirmed corrected by letter received from provider on 11/21/2023

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file.

Violation confirmed corrected by letter received from provider on 11/21/2023

Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment.

Violation confirmed corrected by letter received from provider on 11/21/2023

DCDEE facility lookup

Before you tour

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Who will be with our child

Will it fit our family

  • Ages served, Hours, Schedule, Holiday closures — Checked July 2026 · harborviewnc.com

Not yet reported: days / week.

What will it cost us

Pricing per provider website, checked July 2026.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Harbor View Creative Learning Center? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.