North Carolina DCDEE cited something at 14 of the 22 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 13, 2026
NC Pre-K program staff/child ratios and group sizes were not met. Space B9 had fourteen (14) children with one (1) teacher and Space B11 had thirteen (13) children with one (1) teacher. As children lined up to go inside Space B13 was the last class on the playground and there were eleven (11) children with one (1) teacher. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2026
Unannounced visit · April 28, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for 4/27/26 or 4/28/26 in Space B10.
Violation confirmed corrected by follow-up visit made by consultant on 5/13/2026
A current schedule was not posted for each group of children for reference. . Each schedule stated arrival routines/interest areas/centers from 7:30 am – 8:10 am and breakfast from 8:10 am – 8:30 am. Per the approved corrective action plan for stipulation 3 of the administrative action all children were taken to the cafeteria before going to their class each morning to maintain ratio. Classes were not following the posted schedule.
Violation confirmed corrected by follow-up visit made by consultant on 5/13/2026
NC Pre-K program staff/child ratios and group sizes were not met. During today's visit Space B9 had twenty-one (21) children present. Space B10 had fourteen (14) children present with one (1) teacher as they transitioned from the cafeteria to their classroom. On 4/27/26 it was reported that there were eleven (11) children present with one (1) teacher. Based on interviews and review of arrival and departure sheets it was determined that on Friday, 4/24/26 the ratio for Space B9 was 1:13. The ratio in Space B10 was 1:16 from 1:30 pm - 3:00 pm and the group size for Space B12 was twenty-one (21).
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2026
Unannounced visit · February 18, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted 9/4/2024.
Violation confirmed corrected by letter received from provider on 3/3/2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented for February in Space B13.
Violation confirmed corrected by letter received from provider on 3/3/2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Ceiling tiles were damaged/water stained in Spaces B12 and B9.
Violation confirmed corrected by follow-up visit made by consultant on 3/31/2026
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets did not have safety plugs in Spaces B12, B9, and B10.
Violation confirmed corrected by letter received from provider on 3/3/2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Clorox wipes were stored in an unlocked closet in Space B12. Aerosol disinfectants were stored in an unlocked cabinet in Space B10. Clorox wipes were stored on top of a cabinet in Space B13.
Violation confirmed corrected by letter received from provider on 3/3/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee (C.E.) hired 8/18/25 did not have First Aid training.
Violation confirmed corrected by letter received from provider on 3/3/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee (C.E) hired 8/18/25 did not have CPR training.
Violation confirmed corrected by letter received from provider on 3/3/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee (T.M.) hired 10/8/25 did not complete child maltreatment training.
Violation confirmed corrected by letter received from provider on 3/3/2026
Staff did not complete the health and safety training within one year of employment. One (1) employee (C.O.)did not complete health and safety trainings within one year of employment. Trainings were due August 2024.
Violation confirmed corrected by letter received from provider on 3/3/2026
Unannounced visit · December 16, 2025
All staff records, except financial records, were not made available for review. One (1) new employee was not listed on the DPI form and did not have the required paperwork on file for review.
Violation confirmed corrected by follow-up visit made by consultant on 1/6/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) teachers First Aid expired at the end of October 2025.
Violation confirmed corrected by letter received from provider on 1/26/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) teachers CPR training expired at the end of October 2025.
Violation confirmed corrected by letter received from provider on 1/26/2026
NC Pre-K program staff/child ratios and group sizes were not met. Seventeen (17) children were present with one (1) teacher until 9:00 am when children were dispersed to other classrooms. I observed a teacher from classroom B13 walk across the hall to Space B10 to speak with that teacher. She left the lead teacher in B13 alone with nineteen (19) children when she walked across the hall.
Violation confirmed corrected by follow-up visit made by consultant on 1/6/2026
Unannounced visit · October 1, 2025
Prior to employment a Criminal Background Check was not completed. One (1) substitute, C. Cooper, in Space B12 did not have a completed DCDEE CBC background check completed.
Violation confirmed corrected by letter received from provider on 10/15/2025
A valid qualification letter was not on file and available to review at the facility. One (1) substitute, C. Cooper, in Space B12 was not listed on the DPI form and did not have a DCDEE CBC background check onsite for review.
Violation confirmed corrected by letter received from provider on 10/15/2025
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with a chronic condition did not have a completed medical action plan onsite for review.
Violation confirmed corrected by letter received from provider on 10/22/2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child's medical action plan contained dosage information that conflicted with the prescription. The medical action plan indicated .15 mg for dosage and the prescription on the medication indicated .3 mg.
Violation confirmed corrected by letter received from provider on 10/22/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One (1) child with medication for a chronic condition did not have authorization completed for the medication.
Violation confirmed corrected by letter received from provider on 10/15/2025
Unannounced visit · May 22, 2025
NC Pre-K program staff/child ratios and group sizes were not met. One (1) teacher was present with thirteen (13) children in Space B10. Repeat violation
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication permission for a chronic condition expired 2/25/25. Repeat violation.
Violation confirmed corrected by letter received from provider on 6/25/2025
Unannounced visit · May 13, 2025
Children were not adequately supervised at all times. A child from Space B13 walked unaccompanied to the restroom located in the hallway. The teacher was observed standing in the threshold of her classroom looking down the hall towards the restrooms.
Violation confirmed corrected by follow-up visit made by consultant on 5/22/2025
NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B9. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2025
Unannounced visit · May 6, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The assigned substitute in Space B10, L.G., had an expired CBC qualification. The qualification expired 10/10/24.
Violation confirmed corrected by follow-up visit made by consultant on 5/13/2025
NC Pre-K program staff/child ratios and group sizes were not met. Fifteen (15) children were present with one (1) teacher in Space B10. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication permission for a chronic condition expired 2/25/25. Repeat violation
Violation confirmed corrected by letter received from provider on 6/2/2025
Unannounced visit · April 25, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Two (2) classrooms (B9, B10) did not document child arrival times today. One (1) classroom (B13) documented arrival times for today but no times were documented for Monday – Thursday of this week.
Violation confirmed corrected by follow-up visit made by consultant on 5/6/2025
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A substitute teacher was observed supervising children at the restroom. I observed her use an inappropriate tone with children. I heard her say “Walk”, “Stand next to me”, and “I didn’t ask you” in harsh tone and used an elevated volume. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/6/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol was observed stored on a top of a cabinet in Space B9.
Violation corrected during visit
NC Pre-K program staff/child ratios and group sizes were not met. A teacher was observed returning to her classroom from the restroom and one (1) teacher was observed supervising eighteen (18) children in Space B11. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication permission for a chronic condition expired 2/25/25. Repeat violation.
Violation confirmed corrected by letter received from provider on 6/2/2025
Unannounced visit · April 2, 2025
The center did not maintain records as required in rule, and/or were not made available to the Division for review. A substitute was present in Space B9 and was not listed on the DPI form. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented in Spaces B10 and B13. The teacher assistant and substitute in Space B13 stated they did not know where arrival/departure times were documented. The teacher in Space B10 stated she needed to make blank copies of her forms. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/6/2025
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher was heard yelling down the hallway telling children “that’s enough, stop playing and get in line” in tone and volume that was not positive or respectful. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 5/6/2025
Prior to employment a Criminal Background Check was not completed. A substitute, R. Kimbrough, did not complete a criminal background check prior to caring for children in licensed care.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child did not have a medical assessment on file. Repeat violation.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
A valid qualification letter was not on file and available to review at the facility. A substitute, R. Kimbrough, was not listed on the DPI staff form indicating a valid qualification letter was on file in the Charlotte-Mecklenburg School HR office.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a vision screening. One (1) child did not have a vision screening on file. Repeat violation.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a hearing screening. One (1) child did not have a hearing screening on file. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a dental screening. Eight (8) children did not have a dental screening on file. Repeat violation
Violation confirmed corrected by letter received from provider on 5/12/2025
NC Pre-K program staff/child ratios and group sizes were not met. A substitute was not assigned to Space B12. There were sixteen (16) children present with one (1) teacher. In Space B13 I observed one (1) teacher present with seventeen (17) children. The teacher assistant stated the substitute had just stepped out of the classroom.
Violation confirmed corrected by follow-up visit made by consultant on 5/28/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorization for a chronic condition expired 2/25/25. Repeat violation.
Violation confirmed corrected by letter received from provider on 6/2/2025
Unannounced visit · March 12, 2025
The center did not maintain records as required in rule, and/or were not made available to the Division for review. One (1) new assistant teacher was not listed on the DPI form. Three (3) substitute teachers reported as caring for children in Space B13 were not listed on the DPI form and did not have paperwork available for review.
Violation confirmed corrected by letter received from provider on 3/24/2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not documented in Space B13. A substitute teacher was present since 2/24/25 and arrival/departure times were not documented since her start date.
Violation confirmed corrected by letter received from provider on 3/24/2025
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. The teacher's interaction with children in Space B13 was not positive. She was heard telling children "Get on your mat. I don't know what else you need.", "laydown", "I don't want to see your head pop up again" in tone that was not positive or respectful.
Violation corrected during visit
Balloons were accessible to children. Two (2) large pink ribbon balloons were present in Space B9.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee's emergency information was not complete. One (1) employee's emergency information was not dated.
Violation confirmed corrected by follow-up visit made by consultant on 4/2/2025
Emergency information record did not include chronic illness and any medication taken for the illness. A child medication for a chronic condition was not stored in the classroom. The medication was stored in the nurse's office.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child (I.A.) did not have a medical assessment on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a vision screening. One (1) child (I.A.) did not have a vision screening on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a hearing screening. One (1) child (I.A.) did not have hearing screening.
Violation confirmed corrected by follow-up visit made by consultant on 4/25/2025
The health assessment did not include a dental screening. Eight (8) children did not have a dental screening.
Violation confirmed corrected by letter received from provider on 5/12/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorization for a chronic condition expired 2/25/25.
Violation confirmed corrected by letter received from provider on 6/2/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee's maltreatment training was not available for review.
Violation confirmed corrected by follow-up visit made by consultant on 4/2/2025
Staff did not complete the health and safety training within one year of employment. Two (2) employees did not have documentation of completing health and safety trainings on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/2/2025
Unannounced visit · September 17, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Aerosol cans of Lysol and Clorox wipes were observed stored in an unlocked cabinet below 5 feet.
Violation confirmed corrected by follow-up visit made by consultant on 9/20/2024
All staff records, except financial records, were not made available for review. The cabinet that stored staff records was locked and the key was not onsite.
Violation confirmed corrected by follow-up visit made by consultant on 9/20/2024
Unannounced visit · March 28, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in Space B13 was not keeping cool. The temperature was observed at 60 degrees.
Violation confirmed corrected by letter received from provider on 4/11/2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) teachers did not have verification of reviewing the EMC plan.
Violation confirmed corrected by letter received from provider on 4/11/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) teacher did not complete in person Firs Aid training.
Violation confirmed corrected by letter received from provider on 6/7/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) teacher did not complete in person CPR training.
Violation confirmed corrected by letter received from provider on 6/7/2024
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have a medical assessment on file for review to include vision, hearing, and dental screening.
Violation confirmed corrected by letter received from provider on 4/11/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Two (2) children did not have off-premise permission on file for review.
Violation confirmed corrected by letter received from provider on 4/11/2024
A valid qualification letter was not on file and available to review at the facility. Two (2) substitutes had current qualifications in the ABCMS system, however the letters were not on file for review.
Violation confirmed corrected by letter received from provider on 5/24/2024
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. Two (2) children did not have a health assessment on file for review.
Violation confirmed corrected by letter received from provider on 5/24/2024
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two (2) children did not have s signed and dated Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy for review.
Violation confirmed corrected by letter received from provider on 4/11/2024
Unannounced visit · January 19, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection was due 7/18/23 and completed 9/1/23.
Violation confirmed corrected by letter received from provider on 2/1/2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. . Arrival times were not documented as children arrived in Space B9, B10, and B13.
Violation confirmed corrected by letter received from provider on 2/1/2024
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Spaces B9, B10 and B12 did not have sufficient materials in activity centers. Shelves in blocks and manipulatives were observed empty.
Violation confirmed corrected by letter received from provider on 2/1/2024
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not documented and maintained as required.
Violation confirmed corrected by letter received from provider on 2/1/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in December 2023.
Violation confirmed corrected by letter received from provider on 2/1/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member did not have emergency information on file for review.
Violation confirmed corrected by letter received from provider on 2/1/2024
Prior to employment a Criminal Background Check was not completed. A teacher, D. Dula, did not have a Criminal Background Check completed prior to be assigned to work in NC Pre-K. She was moved from working with 4th grade students to NC Pre-K in November 2023.
Violation confirmed corrected by letter received from provider on 2/1/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid for one (1) teacher expired 1/13/24 and one (1) teacher did not have First Aid training appropriate for the age of children in care. The certification was for a lifeguard.
Violation confirmed corrected by letter received from provider on 2/21/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR for one (1) teacher expired 1/13/24 and one (1) teacher did not have CPR training appropriate for the age of children in care. The certification was for a lifeguard.
Violation confirmed corrected by letter received from provider on 2/21/2024
A valid qualification letter was not on file and available to review at the facility. One (1) teacher, D. Dula, did not have a qualification letter on file. One (1) substitute, L. Goe, who was in the classroom today did not have a letter on file for review. Her qualification was verified in the ABCMS system.
Violation confirmed corrected by letter received from provider on 2/1/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgment of the Shaken Baby and Abusive Head Trauma policy was not on file for one (1) teacher.
Violation confirmed corrected by letter received from provider on 2/1/2024
Distance learning was used to complete First Aid, CPR and/or playground safety training. Two (2) teachers used distance learning to complete CPR/First Aid training.
Violation confirmed corrected by letter received from provider on 2/21/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Governors' Village Stem Academy? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.