North Carolina DCDEE cited something at 10 of the 28 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · January 27, 2026
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The first aid kits in the transportation bags had hazardous items that needed to be removed such as instant ice packs and topical ointments.
Violation corrected during visit
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Two (2) vehicles needed updated tags the tags expired on 9/2025 and 12/2025.
Violation confirmed corrected by letter received from provider on 2/5/2026
Unannounced visit · September 3, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated for 6/13/25 was not completed annually and was not sent within seven (7) days.
Violation corrected during visit
A current activity plan was not posted for each group of children for reference. In space #6, I observed an activity plan dated for 8/18/25 to 8/22/25.
Violation confirmed corrected by letter received from provider on 9/17/2025
Fire drills were not practiced monthly and/or the drill record was incomplete. I was unable to obtain documentation for a fire drill conducted in 8/2025.
Violation confirmed corrected by letter received from provider on 9/17/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed an unlocked door with hazardous cleaning agents.
Violation corrected during visit
Incident logs were not completed and maintained as required. I observed incident reports not being recorded since 6/2024.
Violation confirmed corrected by letter received from provider on 9/17/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file had a medical report competed after their first day of employment.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff did not complete First Aid certification from an approved training organization.
Violation confirmed corrected by letter received from provider on 9/17/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff did not complete CPR training from an approved training organization.
Violation confirmed corrected by letter received from provider on 9/17/2025
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The white van used for transportation did not have a license plate.
Violation confirmed corrected by letter received from provider on 9/17/2025
Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Two (2) staff files did not have the review of operational an personnel policies at the time of employment.
Violation corrected during visit
Unannounced visit · June 5, 2025
Children were not adequately supervised at all times. A four-year-old child was left unattended in space #1.
Violation corrected during visit
Unannounced visit · April 17, 2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A staff member pinched multiple three year old children as a form of discipline. In addition, two staff members redirected a three year old child by lifting and holding them by their arm.
Violation confirmed corrected by letter received from provider on 4/18/2025
Discipline was related to food, rest or toileting. A staff member provided a special ice cream snack for some three year old children based on behavior but did not provide it for all of the children in the classroom.
Violation confirmed corrected by letter received from provider on 4/18/2025
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. Staff yelled at a group of three year old children.
Violation confirmed corrected by letter received from provider on 4/18/2025
Unannounced visit · February 25, 2025
Children were left in a vehicle unattended by an adult. On February 11, 2025, a staff member left a four your old child unsupervised on the bus for 15 seconds.
Violation confirmed corrected by letter received from provider on 3/13/2025
Unannounced visit · February 13, 2025
A safe indoor and outdoor environment was not provided for the children. The owner/administrator failed to ensure a safe environment when she allowed an individual to be on the premises of the facility while children were in care, whom she knew regularly engaged in sexualized behavior, and had instructed to do so in space utilized by the children. On at least one occasion, a child observed the individual engaging in the sexualized behavior.
Violation confirmed corrected by follow-up visit made by consultant on 2/26/2026
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 2/26/2026
Unannounced visit · January 29, 2025
Children under one year of age were not kept separate from children two years and older. In space #1, I observed eleven (11) children present ages were between 0-12 months old, through two (2) years old. There were (2) children who were two-years-old.
Violation corrected during visit
All equipment and furnishings were not in good repair. In the outdoor learning environments, I observed a shade to a buggy that was ripped, a broken birdfeeder and a toy that needed repair.
Violation corrected during visit
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed one (1) prescribed cream with a topical ointment permission form.
Violation confirmed corrected by letter received from provider on 2/12/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. I observed four (4) orientation forms that were not completed to their entirety, the amount of hours were missing from each log.
Violation confirmed corrected by letter received from provider on 2/12/2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. I observed four (4) orientation forms that were not completed to their entirety, the amount of hours were missing from each log.
Violation confirmed corrected by letter received from provider on 2/12/2025
The EPR Plan did not include the date of the last revision of the plan. The last date of revision was 8/30/19 not annually or as changes occur.
Violation confirmed corrected by letter received from provider on 2/12/2025
Unannounced visit · August 1, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit, I received a current fire inspection that was completed on 6/6/24, this wasn't submitted within the seven (7) day requirement.
Violation corrected during visit
All equipment and furnishings were not in good repair. In space #2, I observed a dramatic play structure with a missing knob and the refrigerator door taped close.
Violation confirmed corrected by letter received from provider on 8/8/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the infant and preschool playground I observed trash from snacks and pieces of foam.
Violation confirmed corrected by letter received from provider on 8/8/2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #3, I observed one (1) prescribed ointment without the pharmaceutical label.
Violation confirmed corrected by letter received from provider on 8/8/2024
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #2 and #4 permission forms to administer topical ointments were not completed for five (5) ointments. Two (2) ointments in space #5 had expired permission forms.
Violation confirmed corrected by letter received from provider on 8/8/2024
Unannounced visit · March 19, 2024
Written procedures were not established for pick-up and delivery of children. Although the facility does have a safe arrival and departure policy it does not address the delivery and pick up of children.
Violation confirmed corrected by letter received from provider on 4/4/2024
A safe indoor and outdoor environment was not provided for the children. Staff failed to ensure a safe environment when a seven year old was able to access the hot water feature on a water cooler and the hot water splattered on their leg resulting in a minor burn that did not require medical attention. In addition, the staff failed to follow the facility's safe arrival and departure policies and placed a seven year old child in an unsafe environment where the child had to walk down the alley/driveway where those with questionable behavior live and/or frequent.
Violation confirmed corrected by letter received from provider on 4/4/2024
A water cooler which contains a water feature that reaches 195 degrees is accessible to children in 5 classrooms. This is a violation of NC Sanitation Rule 15A NCAC 18A.2834.
Violation confirmed corrected by letter received from provider on 4/4/2024
Showing 25 of 28 records. The rest are in the state record linked above.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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