North Carolina DCDEE cited something at 7 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 12, 2026
Children were not adequately supervised at all times. On April 28, 2026, a therapist present at the facility left the entrance door open causing children to have access. One child exited the door and was located in the driveway area.
Violation confirmed corrected by follow-up visit made by consultant on 5/12/2026
Unannounced visit · December 1, 2025
All equipment and furnishings were not in good repair. In space 2 and space 5, books had torn pages, covers, and/or broken spines.
Violation confirmed corrected by letter received from provider on 12/12/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 9/23/25 did not sign acknowledgement until 9/25/25.
Violation corrected during visit
Unannounced visit · May 2, 2025
A safe indoor and outdoor environment was not provided for the children. It was reported that an emotional support animal (ESA) that is present at the facility is permitted to be in the classroom outside of planned activities, the ESA has scratched a child in the face, and the ESA does growl and nip at children at times.
Violation confirmed corrected by letter received from provider on 5/15/2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Although the parent was notified by text, an incident report was not completed when a child was scratched in the face by the Emotional Support Animal (ESA) that was present at the facility.
Violation confirmed corrected by letter received from provider on 5/15/2025
Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. It was reported that staff and the director have to clean up feces from the Emotional Support Animal (ESA) on the playground or the fenced area where children have to pass through to get to the playground. This is a violation of 15A NCAC 18A .2831(a).
Violation confirmed corrected by letter received from provider on 5/15/2025
Unannounced visit · January 16, 2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff members did not update their emergency information form annually.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed First Aid training.
Violation confirmed corrected by letter received from provider on 1/29/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 8/5/24 has not completed CPR training.
Violation confirmed corrected by letter received from provider on 1/29/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually for staff members.
Violation confirmed corrected by letter received from provider on 1/29/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/5/24 did not sign the Shaken Baby Syndrome and Abusive Head Trauma policy prior to caring for children.
Violation corrected during visit
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff members had not updated their health questionnaire annually.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 5/13/24 and 8/5/24 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire.
Violation corrected during visit
The professional development plan was not reviewed annually. Professional development plans were not reviewed annually.
Violation confirmed corrected by letter received from provider on 1/29/2025
Unannounced visit · October 3, 2024
Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. An emotional support animal is allowed around the children in care, unrestrained, and is allowed on the playground during children's outdoor play. This is a violation of 15A NCAC 18A .2831(a).
Violation confirmed corrected by letter received from provider on 10/15/2024
Unannounced visit · February 16, 2024
All equipment and furnishings were not in good repair. The merry-go-round on the outdoor playground had chipping paint and rust.
Violation confirmed corrected by letter received from provider on 2/29/2024
Unannounced visit · October 12, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, a staff members personal bag was hanging on the back of the door accessible to children. The staff member placed the personal bag in locked storage.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Pull-ups were stored in plastic inside children's cubbies located in the hallway. In space 5, pompom craft balls were located on a shelf in a ziploc bag. A staff member placed the pompom craft balls 5 feet on a shelf, inaccessible to children.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 6/8/23 did not have an emergency information form on file for review.
Violation confirmed corrected by letter received from provider on 10/26/2023
Center did not maintain a record of daily attendance. One child was not signed in on the daily sign in/out sheet for today. A staff member signed the child in during the visit.
Violation corrected during visit
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 6/8/23 did not have a signed Shaken Baby Syndrome and Abusive Head Trauma policy on file for review.
Violation confirmed corrected by letter received from provider on 10/26/2023
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 6/8/23 did not have a health questionnaire on file for review.
Violation confirmed corrected by letter received from provider on 10/26/2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 6/8/23, did not have a certificate of completion on file for review.
Violation confirmed corrected by letter received from provider on 10/26/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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