North Carolina DCDEE cited something at 7 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 18, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were five children present and only one child was monitored with a tracked arrival time for today.
Violation corrected during visit
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The food served for lunch was not listed on the posted menu. Children were served spaghetti, meatballs, green beans, apple sauce, wheat bread and milk. The following was listed on the posted menu: green beans, apples, chicken thighs, wheat bread and milk.
Violation confirmed corrected by letter received from provider on 2/19/2026
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. There was not a dirty toy bin maintained or any mouthed toys that were removed from the children's environment in space #2.
Violation confirmed corrected by letter received from provider on 2/19/2026
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Books were monitored in poor repair in spaces #1 and #2.
Violation confirmed corrected by letter received from provider on 2/20/2026
A safe indoor and outdoor environment was not provided for the children. The emergency exit door located in the back of the child care center on space #3 was unlocked. The consultant entered the space without the operator, and one volunteer's awareness of another adult entering the building.
Violation confirmed corrected by letter received from provider on 2/20/2026
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was garbage monitored on the child care ramp, parking lot and on the ground surrounding the back of the child care center.
Violation confirmed corrected by letter received from provider on 2/20/2026
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections from September 2025 until December 2025 were not available for review.
Violation confirmed corrected by letter received from provider on 3/2/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A volunteer present for one day did not have a health questionnaire completed and on file.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer present for one day did not have a signed emergency information form completed before the first day of work.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The operator and one staff member did not have training on file showing eight (8) and ten (10) hours of annual in-service training hours were completed.
Violation confirmed corrected by letter received from provider on 3/23/2026
Center did not maintain a record of daily attendance. Daily attendance was not accurately tracked for today.
Violation confirmed corrected by letter received from provider on 2/18/2026
Enhanced staff/child ratios and group sizes were not met. A volunteer was left alone with five children ranging in age from two to three years of age in space #2 while the administrator was in the office.
Violation confirmed corrected by follow-up visit made by consultant on 3/9/2026
The EPR Plan did not include the location of the Ready to Go File and or the required information. The RTGF was missing one enrolled child's emergency information, and blank incident reports.
Violation confirmed corrected by letter received from provider on 2/20/2026
The depth of the loose surfacing was not based on critical height of the equipment. There was inadequate mulch under and around the stationary outdoor equipment. There were approximately three inches of protective surfacing present when six inches of mulch was required.
Violation confirmed corrected by letter received from provider on 3/23/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member was due to renew their H & S training no later than January 29, 2026.
Violation confirmed corrected by letter received from provider on 3/23/2026
Unannounced visit · August 18, 2025
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu was altered, and the substitution changes were not posted.
Violation confirmed corrected by letter received from provider on 8/18/2025
All equipment and furnishings were not in good repair. Outdoor wooden ramp railings, steps, floorboards were in poor condition with exposed hardware and detached lattice in spots. The gate was monitored separated and unable to close fully.
Violation confirmed corrected by letter received from provider on 8/23/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Vines were monitored grown over the fence and through the outdoor fencing and wooden ramps.
Violation confirmed corrected by letter received from provider on 8/23/2025
Gates to the fenced outdoor play area did not remain closed while children occupied the area. Children were observed outside, and the playground gate was not closed.
Violation confirmed corrected by letter received from provider on 8/18/2025
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File was missing children's contact information for one child who enrolled within the last two weeks.
Violation confirmed corrected by letter received from provider on 8/19/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The updated plan was missing the current health consultant and contact number.
Violation confirmed corrected by letter received from provider on 9/1/2025
The depth of the loose surfacing was not based on critical height of the equipment. Protective surfacing did not meet at least six inches in depth.
Violation confirmed corrected by letter received from provider on 9/22/2025
A violation was found for which there is no item number. Two live roaches were observed crawling on the walls in space #1.
Violation confirmed corrected by letter received from provider on 8/29/2025
Unannounced visit · May 12, 2025
All beds,cots, or mats with individual linen were not provided for each child. Two children two years of age were monitored sleeping in a rocker chair rather than a bed, cot or mat with individual linen.
Violation confirmed corrected by letter received from provider on 5/12/2025
A violation was found for which there is no item number. 15A NCAC 18A .2831(b) Animal and Vermin Control. Pests shall be excluded from the child care center. Live roaches were monitored on the kitchen floor.
Violation confirmed corrected by letter received from provider on 5/19/2025
Unannounced visit · February 24, 2025
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The posted allergy list in the kitchen, space #1, and in the EPR-Ready to Go File were not current.
Violation confirmed corrected by letter received from provider on 2/26/2025
All equipment and furnishings were not in good repair. The wooden ramp leading to the outdoor play area and used for evacuation and monthly fire drills was monitored in poor condition with exposed hardware, splinters, raised/warped floorboards, loose railings. The chain link fence separating the property from the next residence was monitored in poor condition, leaning over and top rails not connected properly.
Violation confirmed corrected by letter received from provider on 4/22/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were many fallen leaves throughout the outdoor play environment. The monitored leaves were built up in the corners of the fenced in play areas.
Violation confirmed corrected by letter received from provider on 3/2/2025
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to go File was not current. Five formerly enrolled children were still maintained in the file. The center's printed EPR plan was not maintained with the Ready to Go File.
Violation confirmed corrected by letter received from provider on 2/24/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was monitored not current with the previously assigned consultant and contact information were listed.
Violation confirmed corrected by letter received from provider on 3/3/2025
The depth of the loose surfacing was not based on critical height of the equipment. The outdoor stationary play equipment was not placed over at least six inches of protective surfacing.
Violation confirmed corrected by letter received from provider on 3/11/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member A. Lucas didn't have documentation on file showing completion of the five-year renewal for CMT training.
Violation confirmed corrected by letter received from provider on 3/2/2025
A violation was found for which there is no item number. 15A NCAC 18A .2831 (b) Animal and Vermin Control. Pests shall be excluded from the child care center. Several live roaches were monitored in the kitchen, space #3, and space #1.
Violation confirmed corrected by letter received from provider on 3/3/2025
Unannounced visit · July 11, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of White Out was monitored stored on a tall shelf. The White Out was removed and placed under lock and key.
Violation corrected during visit
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Completed incident reports were not filed in the applicable child's file.
Violation confirmed corrected by letter received from provider on 7/11/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were monitored accessible to children under three years of age. The plastic bags were removed during the visit.
Violation corrected during visit
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was monitored not current.
Violation confirmed corrected by letter received from provider on 7/18/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child's medical action plan expired in June 2024.
Violation confirmed corrected by letter received from provider on 7/12/2024
Unannounced visit · February 28, 2024
Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. In space #3, the diapering changing mat had a large torn place in the middle of the mat.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean and in good repair. Throughout the facility, paint was peeling on the walls and baseboards.
Violation confirmed corrected by letter received from provider on 3/13/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there were four bottles of glitter stored on an open shelf accessible to the children. A warning on the bottles stated "ages 6+.
Violation corrected during visit
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit located in the van used to transport children contained Diphen antihistamine, triple antibiotic ointment, non-aspirin acetaminophen and first aid and burn cream.
Violation corrected during visit
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and staff development plan had been completed.
Violation confirmed corrected by letter received from provider on 3/13/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission for one child's chronic medication expired December 2023.
Violation confirmed corrected by letter received from provider on 3/13/2024
A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. The handle used for flushing the toilet in the restroom was broken therefore, the toilet could not be flushed. This is a violation of 15A NCAC 18A .2817(a)
Violation confirmed corrected by letter received from provider on 3/13/2024
Unannounced visit · November 13, 2023
Center did not maintain a record of daily attendance. In space #1, the attendance for today has not been documented.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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