North Carolina DCDEE cited something at 6 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 4, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child's bottle was not dated or labeled with her name.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was unlocked. There were cleaning products accessible to children inside the laundry room.
Violation corrected during visit
Prior to employment a Criminal Background Check was not completed. A new employee who began work on 5/18/26 was not qualified through the ABCMS background unit.
Violation corrected during visit
All staff records, except financial records, were not made available for review. A new employee hired 5/18/26 did not have a completed file to review.
Violation confirmed corrected by letter received from provider on 6/11/2026
Center did not maintain a record of daily attendance. Attendance was not documented in Space B2.
Violation corrected during visit
A valid qualification letter was not on file and available to review at the facility. A new employee hired 5/18/26 did not have a valid qualification letter on file.
Violation corrected during visit
Unannounced visit · February 11, 2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired 1/3/25 did not have a medical report on file for review.
Violation confirmed corrected by letter received from provider on 4/2/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee hired 1/3/25 did not have verification of successful completion of First Aid available for review.
Violation confirmed corrected by letter received from provider on 4/4/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee hired 1/3/25 did not have verification of successfully completing CPR certification on file for review.
Violation confirmed corrected by letter received from provider on 4/4/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) children did not have updated emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 3/13/2026
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled on 1/5/26 did not have a medical assessment on file.
Violation confirmed corrected by letter received from provider on 2/12/2026
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Two (2) children had expired off-premise permissions on file.
Violation confirmed corrected by letter received from provider on 3/5/2026
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) children enrolled on 1/5/26 did not have immunizations on file for review.
Violation confirmed corrected by letter received from provider on 2/12/2026
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child's discipline statement did not include the date of enrollment.
Violation confirmed corrected by letter received from provider on 2/12/2026
A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired provisional qualification letter on file. A current CBC qualification letter was confirmed in the ABMCS portal. The current qualification letter was not on file.
Violation confirmed corrected by letter received from provider on 3/13/2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff roster was not complete in the ABMCS portal.
Violation confirmed corrected by follow-up visit made by consultant on 5/11/2026
Unannounced visit · February 19, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/9/23.
Violation confirmed corrected by letter received from provider on 2/20/2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child's arrival time was not documented.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were uncovered in the foyer where children were observed playing and in the bathroom used by children.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) new employees did not have a medical statement on file for review.
Violation confirmed corrected by letter received from provider on 2/20/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) new employee did not have a negative TB test on file for review.
Violation confirmed corrected by letter received from provider on 2/25/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) new employee did not complete a health questionnaire and two (2) employees health questionnaires were not renewed annually.
Violation confirmed corrected by letter received from provider on 3/14/2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) new employee did not have emergency information on file and two (2) employees did not update the emergency information annually.
Violation confirmed corrected by letter received from provider on 3/14/2025
Prior to employment a Criminal Background Check was not completed. An employee who began employment on 1/3/25 did not completed the criminal background process prior to employment.
Violation confirmed corrected by letter received from provider on 2/19/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Two (2) employee's SIDS training expired 1/26/25.
Violation confirmed corrected by letter received from provider on 3/12/2025
A valid qualification letter was not on file and available to review at the facility. An employee who began employment on 1/3/25 did not have a valid qualification letter on file for review.
Violation confirmed corrected by letter received from provider on 2/19/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) new employees did not have a signed shaken baby syndrome and abusive head trauma policy on file for review.
Violation confirmed corrected by letter received from provider on 3/14/2025
Unannounced visit · August 20, 2024
Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. A one year old child had a cup of juice sent from home. It was unclear if it was 100% juice and how many ounces of juice was provided.
Violation confirmed corrected by letter received from provider on 8/21/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child's water bottle was not dated in Space 2.
Violation confirmed corrected by letter received from provider on 8/22/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not documented for May and June 2024.
Violation confirmed corrected by letter received from provider on 8/21/2024
Unannounced visit · April 10, 2024
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were no paper towels at that handwash sink or the food prep sink in Space 1a.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) new employee's TB screening was not signed by a physician. The employee was required to obtain a chest x-ray and the results were not on file at the facility. Repeat violation
Violation confirmed corrected by letter received from provider on 4/15/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. I observed the child’s EMC dated 2022. The paperwork on file had not been updated. Repeat violation.
Violation confirmed corrected by letter received from provider on 4/15/2024
A valid qualification letter was not on file and available to review at the facility. Pastor Surin stated the employee was unable to access her CBC letter. The letter was not available for review today. The ABCMS system was in “maintenance mode” when I tried to login today. During the visit conducted on 2/28/24 I verified in the ABCMS system that she was qualified on 11/30/23. Repeat violation
Violation confirmed corrected by letter received from provider on 5/7/2024
Unannounced visit · February 28, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles were labeled but not dated.
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not documented for December 2023.
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2024
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep checks were not documented every fifteen (15) minutes as stated on the safe sleep policy.
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) new employee hired 12/4/23 had a medical report dated 2/21/24.
Violation confirmed corrected by letter received from provider on 4/10/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) new employee's TB screening was not signed by a physician.
Violation confirmed corrected by letter received from provider on 4/15/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification expired on 2/19/24 for two (2) employees.
Violation confirmed corrected by letter received from provider on 3/12/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification expired on 2/19/24 for two (2) employees.
Violation confirmed corrected by letter received from provider on 3/12/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One (1) child's EMC information was not updated annually.
Violation confirmed corrected by letter received from provider on 4/15/2024
A valid qualification letter was not on file and available to review at the facility. One (1) new employee did not have a qualification letter on file for review. I verified a current qualification on the ABCMS portal.
Violation confirmed corrected by letter received from provider on 5/7/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill was completed in August 2023.
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) new employee did not sign the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy prior to caring for children.
Violation corrected during visit
Cost, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: children per teacher.
Not yet reported: ages served, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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