North Carolina DCDEE cited something at 9 of the 14 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 17, 2026
A safe indoor and outdoor environment was not provided for the children. The ramp providing entry to building two (#2) had several unsafe boards.
Violation confirmed corrected by letter received from provider on 7/20/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. In all children's files reviewed during today's visit, none contained the required statement and required signature.
Violation confirmed corrected by letter received from provider on 7/20/2026
Unannounced visit · February 12, 2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member S.A. did not complete First Aid training within the new hire timeframe.
Violation confirmed corrected by letter received from provider on 2/23/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member S.A. did not complete CPR in the appropriate new hire timeline.
Violation confirmed corrected by letter received from provider on 2/23/2026
Unannounced visit · July 29, 2025
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Two (2) children, in the three (3) and four (4) year old aged class did not wash their hands upon arrival.
Violation confirmed corrected by letter received from provider on 8/5/2025
Unannounced visit · July 25, 2025
All equipment and furnishings were not in good repair. The ramp leading to building one (#1) had boards that were loose and caused a tripping hazard.
Violation confirmed corrected by letter received from provider on 8/5/2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space five (5) there were several plastic bags accessible to children under three (3) years of age.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child had medical exams and/or health assessment forms completed after thirty (30) days of admission.
Violation confirmed corrected by letter received from provider on 8/5/2025
A violation was found for which there is no item number. A violation was found for which there is no item number. It was confirmed that 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (d) Child care center employees shall change a child's diaper as follows:(3) using disposable towelette or moistened paper towel to clean child, wiping front to back is not being followed in rooms that serve children in diapers or pull ups.
Violation confirmed corrected by letter received from provider on 8/5/2025
Unannounced visit · February 26, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On February 14, 2025, a staff member spoke harshly and yelled at a classroom of four-year-old children. In addition, two four-year-old children were placed in timeout for approximately twelve minutes.
Violation confirmed corrected by letter received from provider on 3/5/2025
Child was handled roughly. On February 14, 2025, a staff member handled a four-year-old child with a known medical condition in a rough and inappropriate manner. The staff member forcefully grabbed the child on and/or about the child’s arm(s), pushed and pulled on the child and/or the child’s clothing, and aggressively shook the child
Violation confirmed corrected by letter received from provider on 3/5/2025
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 8/19/2025
Unannounced visit · January 29, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space number 2-1 and 2-3 there were outlets without safety covers.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The classroom that serves infants did not have a completed safe sleep check log for the week of 1/27/25. There was no record of any child on 1/28/25 documented.
Violation confirmed corrected by letter received from provider on 2/6/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member C.N's file did not contain a completed FA training certificate.
Violation confirmed corrected by letter received from provider on 2/20/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member C.N's file did not contain proof of successful completion of CPR.
Violation confirmed corrected by letter received from provider on 2/20/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member C.N's files did not have the required documentation of reviewing the shaken baby syndrome and abusive head trauma policy.
Violation corrected during visit
Unannounced visit · July 29, 2024
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The sheets in the room serving infants were loose fitting on two (2) of the cribs and one of the crib's sheet had a large hole in it. In the room serving four (4) year old's there was a file cabinet with one low drawer that would not shut.
Violation confirmed corrected by letter received from provider on 8/8/2024
Parent's medication authorization did not include required information. Medications in the two year old room had authorization forms that had incorrect dates and incorrect names of the medication.
Violation confirmed corrected by letter received from provider on 8/8/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a diaper cream that had expired and was still was still being used after the authorization date had expired.
Violation corrected during visit
Unannounced visit · January 24, 2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Upon review of all new staffs TB testing results there was proof that one of the two staff had a completed TB test but the other staff had it administered but there was no proof that it was read or that it was negative (see staff and training worksheet).
Violation confirmed corrected by letter received from provider on 2/6/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of all staffs First Aid certifications, it was observed that one staff did not successfully complete the certification within the required time frame (see staff and training worksheet).
Violation confirmed corrected by letter received from provider on 2/6/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of all staffs CPR certifications, it was observed that one staff did not successfully complete the certification within the required time frame (see staff and training worksheet)
Violation confirmed corrected by letter received from provider on 2/6/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Upon review of all staffs above noted training certifications, it was observed that three staff did not successfully complete the certification within the required time frame (see staff and training worksheet).
Violation confirmed corrected by letter received from provider on 2/6/2024
Unannounced visit · August 17, 2023
No longer displayed by the state
A safe indoor and outdoor environment was not provided for the children. The safety concerns were noted in the space that serves one year old children, an alarm box was on the floor with two cords hanging out of it, one of which was hanging and could be a choking hazard. There were nails that were raised on the handicapped walkway to building number two, which is a tripping hazard. This is a repeat violation.
Violation confirmed corrected by letter received from provider on 8/21/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run First Assembly Day Care #2? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.