North Carolina DCDEE cited something at 6 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 2, 2026
Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill practiced was on on 4/29/26.
Violation confirmed corrected by letter received from provider on 6/16/2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster does not have the 8 staff members listed.
Violation confirmed corrected by letter received from provider on 6/16/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill practiced was a shelter-in-place on 2/27/26.
Violation confirmed corrected by letter received from provider on 6/16/2026
Staff did not complete the health and safety training within one year of employment. One staff member began employment on 5/23/25 and has not completed all the required Health and Safety trainings except for FA/CPR and Recognizing and Responding to Suspicions of Child Maltreatment. Another staff member began employment on 3/6/24 and has not completed the required training on prevention of the shaken baby syndrome.
Violation confirmed corrected by letter received from provider on 6/16/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member that was hired on 5/15/16 last completed all her health and safety trainings in 2017. She has completed one of the trainings on 4/22/22.
Violation confirmed corrected by letter received from provider on 6/16/2026
Unannounced visit · July 22, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 3/24/25 did not have documentation of reviewing the EMC plan on file and available for review.
Violation confirmed corrected by letter received from provider on 8/6/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members hired on 3/6/24 and 3/24/25 did not have documentation of receiving at least 16 hours of orientation.
Violation confirmed corrected by letter received from provider on 8/6/2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A staff member hired on 6/17/25 did not have documentation of completing six clock hours of training in required topic areas within the first two weeks of employment on file and available for review.
Violation confirmed corrected by letter received from provider on 8/6/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 3/24/25 did not have a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 8/6/2025
Staff did not complete the health and safety training within one year of employment. A staff member hired on 3/6/24 did not complete the health and safety training within one year of employment.
Violation confirmed corrected by letter received from provider on 8/12/2025
Unannounced visit · February 26, 2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 10/10/19 did not have the Recognizing and Responding to Suspicions of Child Maltreatment training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 3/11/2025
Unannounced visit · August 13, 2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 10/29/19 did not review the EMC plan annually.
Violation confirmed corrected by letter received from provider on 8/27/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/29/19 did not have an annual health questionnaire on file.
Violation confirmed corrected by letter received from provider on 8/27/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 10/29/19 did not update their Emergency Information Form annually.
Violation confirmed corrected by letter received from provider on 8/27/2024
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 10/29/19 did not review the center's EPR Plan on an annual basis with the trained staff.
Violation confirmed corrected by letter received from provider on 8/27/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 3/6/24 did not have a Child Maltreatment certificate on file.
Violation confirmed corrected by letter received from provider on 8/27/2024
Unannounced visit · November 2, 2023
Each infant was not served only bottles labeled with their individual name. Child was served the wrong bottle of breastmilk during feeding time.
Violation confirmed corrected by letter received from provider on 11/8/2023
Unannounced visit · October 3, 2023
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two bottles were not labeled with dates and names.
Violation confirmed corrected by letter received from provider on 10/16/2023
Parent's medication authorization did not include required information. Forms did not have the correct amount of cream to be applied.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspection have not been completed monthly. The last inspection on record is 5/22/23.
Violation confirmed corrected by letter received from provider on 10/16/2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 10/16/2023
All fire, sanitation and pool inspections were not on file for a minimum of three years. This facility has not had an Fire Inspection since 9/22/2022
Violation confirmed corrected by letter received from provider on 10/16/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: children per teacher.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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