North Carolina DCDEE cited something at 6 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 5, 2026
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. I observed fencing that had spacing more than 9" in some spots.
Violation confirmed corrected by letter received from provider on 6/22/2026
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. I observed exposed nails on the fencing in some areas.
Violation confirmed corrected by letter received from provider on 6/22/2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The door to the office (where cleaning supplies are stored) was open and accessible to children.
Violation confirmed corrected by letter received from provider on 6/22/2026
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris when entering the fence door that leads to the OLE, as well as on the OLE.
Violation confirmed corrected by letter received from provider on 6/22/2026
Unannounced visit · June 10, 2025
Children used space that was not approved. I observed staff member (DH) take four children into the kitchen to sit on the floor near the door while she prepared lunch.
Violation confirmed corrected by letter received from provider on 6/23/2025
All equipment and furnishings were not in good repair. The fence in on the outdoor learning environment is not in good repair.
Violation confirmed corrected by letter received from provider on 6/23/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the gym area, I observed three outlets that were not in use without safety covers.
Violation confirmed corrected by letter received from provider on 6/23/2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed a broken net on the out door premises. Along with a ladder that is being stored/ accessible to children.
Violation confirmed corrected by letter received from provider on 6/23/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The centers last playground inspection was documented on 3/17/25.
Violation confirmed corrected by letter received from provider on 6/23/2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff file monitored, did not have documentation of a current annual review of the EMC plan. (AJ)
Violation confirmed corrected by letter received from provider on 6/23/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff file monitored, did not have documentation of a current annual staff development plan. (AJ)
Violation confirmed corrected by letter received from provider on 6/23/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff file monitored, did not have documentation of a current annual review of the EPR plan. (AJ)
Violation confirmed corrected by letter received from provider on 6/23/2025
A violation was found for which there is no item number. The kitchen door was open and unlocked. (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. 15A NCAC 18A .2815 (e).
Violation confirmed corrected by letter received from provider on 6/23/2025
Unannounced visit · January 28, 2025
Children were not adequately supervised at all times. Upon arrival, I was greeted at the front door and let in by staff member (DH). When we entered space #2, I observed two children resting on cots alone. Staff member (DH) stated that she was the only caregiver today and she needs to be able to answer the door if the doorbell rings. As I settled in, staff member (DH) went into the office space and gathered files. I informed staff member (DH) that the children were not being adequately supervised if she steps into another room.
Violation confirmed corrected by letter received from provider on 2/5/2025
Unannounced visit · June 12, 2024
Children were not adequately supervised at all times. As Ms. Jordan and I were walking down the hall on the opposite side of the building, we noticed a child at the end of the hall. As we came into the gym space, we saw the child there alone. Ms. Jordan walked the child back into space #2 and told the caregiver (JLC) that the child was in the gym alone and for her to keep the door closed.
Violation corrected during visit
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. I observed many areas on the Outdoor Learning Environment fence that had nails that were exposed and accessible to children.
Violation confirmed corrected by letter received from provider on 7/31/2024
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #2, I observed a cracked storage bin top and a cracked storage bin for music toys.
Violation confirmed corrected by letter received from provider on 7/31/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member (JLC) did not have the correct medical report on file prior to employment.
Violation confirmed corrected by letter received from provider on 7/31/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff member AJ did not have documentation of an annual staff development plan.
Violation confirmed corrected by letter received from provider on 7/31/2024
Emergency information did not name childs health care professional. One childs file reviewed today did not have the hospital preference and phone number or health care professional phone number
Violation confirmed corrected by letter received from provider on 7/31/2024
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff member AJ did not have documentation of an annual health questionnaire on file.
Violation confirmed corrected by letter received from provider on 7/31/2024
A violation was found for which there is no item number. I observed the kitchen door unlocked.
Violation confirmed corrected by letter received from provider on 7/31/2024
Unannounced visit · April 26, 2024
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff did not ensure a valid qualification letter was on file for a therapist.
Violation confirmed corrected by letter received from provider on 5/2/2024
A valid qualification letter was not on file and available to review at the facility. Staff did not ensure a valid qualification letter was on file for a therapist.
Violation confirmed corrected by letter received from provider on 5/2/2024
Unannounced visit · March 28, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2 I observed peeling paint on the wall near the block area. I also, observed a hole in the wall and peeling paint in the gym.
Violation confirmed corrected by letter received from provider on 4/10/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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