“Through play, children begin to understand the concepts of what, why, and how they are doing things. This leads to key skills such as critical thinking and problem-solving.” everbrookacademy.com, July 2026
Everbrook Academy runs 3 licensed locations in Charlotte.
North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 31, 2026
A current activity plan was not posted for each group of children for reference. In space #4, the lesson plan posted was dated for the week of March 23, 2026. In space #6, the lesson plan posted was dated for the week of February 16, 2026.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 4/15/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff staff did not have an annual health questionnaire on file.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff did not have annual emergency information on file.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not complete and submit required forms to complete a criminal background check.
Violation confirmed corrected by letter received from provider on 4/16/2026
A valid qualification letter was not on file and available to review at the facility. Three employees did not have a current qualification letter on file.
Violation confirmed corrected by letter received from provider on 4/16/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have verification on file that The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy had been reviewed prior to carrying for children.
Violation corrected during visit
Announced visit · April 14, 2025
There were no clean clothes available for the children to wear when children's clothes became wet or soiled.
Violation pending provider response
Unannounced visit · April 8, 2025
All equipment and furnishings were not in good repair. On the toddler/two year old playground, the net on the basketball goal was partially attached causing a hazard. A large vinyl mat in the multi-purpose room had a hole in the top of mat.
Violation corrected during visit
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The toddler/two year old playground was not free of litter. There were used Kleenex located on a shelf connected to the climber.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Seven children did not have emergency medical care information updated annually.
Violation confirmed corrected by letter received from provider on 4/14/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on March 4, 2025 however, the pervious drill was conducted November 8. 2024 therefore a drill was not conducted every three months.
Violation corrected during visit
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was updated November 2024 however, contact information for the current Child Care Consultant and Health Care Consultant was not updated.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two children's expiration date to administer emergency medication expired. One child's authorization expired October 2024. One child's authorization expired March 2025.
Violation confirmed corrected by letter received from provider on 4/14/2025
Unannounced visit · April 16, 2024
All equipment and furnishings were not in good repair. Indoors I observed several plastic wicker baskets that store center material on shelves accessible to children in Space 2, 4, and 5 unraveling leaving pointy edges. Outdoors on the preschool playground I observed one tricycle with a broken seat.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Eight (8) staff's annual health questionnaires have not be updated since 3/6/23.
Violation confirmed corrected by letter received from provider on 4/30/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Eight (8) staff have not updated their emergency information since 3/6/23.
Violation confirmed corrected by letter received from provider on 4/30/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff's First Aid certification expired 1/31/2024, she completed recertification on 3/13/2024.
Violation confirmed corrected by letter received from provider on 4/30/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff's CPR certification expired 1/31/24. She received recertification on 3/13/24.
Violation confirmed corrected by letter received from provider on 4/30/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff hired 2/14/22 is required to obtain 10 hours annually, she completed 9.5 hours by 2/14/2024.
Violation confirmed corrected by letter received from provider on 4/30/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Sixteen (16) staff have not had an annual review and have not updated the staff development plan since 3/7/2023.
Violation confirmed corrected by letter received from provider on 4/30/2024
Unannounced visit · November 14, 2023
All equipment and furnishings were not in good repair. Storage baskets stored on shelves accessible to children in Space 7, 6 and 5 were observed unraveling.
Violation confirmed corrected by letter received from provider on 11/17/2023
Incident logs were not completed and maintained as required. Only incident reports required to be submitted to the DCDEE Child Care Consultant have been logged on the incident log.
Violation confirmed corrected by letter received from provider on 11/17/2023
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One administrator completed Recognizing and Responding for Suspicions of Maltreatment last on 5-14-2018 and did not complete the training by 5-14-2023.
Violation confirmed corrected by letter received from provider on 11/17/2023
Cost, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established.
Not yet reported: children per teacher.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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