Statesville · Licensed family home
Etta's Jambaloo Residential Child Care Center
At a glance
- Larger family home, licensed for up to 10 children.
What the state has found
The state cited rules at 5 of its 7 licensing inspections since November 2023.
See each inspection
Licensing inspections
Apr 7, 20261 citation
Citation
“Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Health and Safety trainings were due to be completed in December 2025.”
Violation confirmed corrected by letter received from provider on 4/30/2026
- Dec 16, 2025Nothing cited
May 1, 20252 citations
Citation
“The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. Two children's files did not have documentation of receiving the centers operational policies.”
Violation confirmed corrected by letter received from provider on 5/19/2025
Citation
“Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One child's file did not contain the Shaken Baby Head Trauma policy.”
Violation confirmed corrected by letter received from provider on 5/19/2025
Dec 6, 20241 citation
Citation
“A valid qualification letter was not on file and available for review at the facility. A qualification letter was not on file for the owner/operator.”
Violation corrected during visit
- Jun 13, 2024Nothing cited
May 8, 20246 citations
Citation
“All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the backyard that is used for children's outdoor play was two propane tanks and an unlocked storage building that contained outdoor chemicals, aerosol cans, and cleaners.”
Violation confirmed corrected by letter received from provider on 6/5/2024
Citation
“Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. Pet vaccinations were not on file for review.”
Violation corrected during visit
Citation
“Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's file did not contain immunization records.”
Violation confirmed corrected by letter received from provider on 5/21/2024
Citation
“Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete the remaining 7 hours of required on-going training hours.”
Violation confirmed corrected by letter received from provider on 6/5/2024
Citation
“The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. One child's file did not have documentation of receiving operational policies.”
Violation confirmed corrected by letter received from provider on 6/5/2024
Citation
“Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Three children's application did not have the health care needs section completed.”
Violation confirmed corrected by letter received from provider on 5/21/2024
Nov 2, 20233 citations
Citation
“Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. A certificate of completing ITS-SIDS was not available for review.”
Violation confirmed corrected by letter received from provider on 11/16/2023
Citation
“A valid qualification letter was not on file and available for review at the facility. A household member did not have a valid qualification letter on file for review.”
Violation confirmed corrected by letter received from provider on 11/16/2023
Citation
“Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. A certificate of completing Recognizing and Responding to Suspicions of Child Maltreatment was not available for review.”
Violation confirmed corrected by letter received from provider on 11/16/2023
The state cited rules at 5 of this home's 7 inspections. Most Charlotte-area family homes inspected 7 times had fewer: 73% of 37 had rules cited at 4 or fewer.
How all 37 Charlotte-area family homes inspected 7 times compare
Of the 37 Charlotte-area family homes the state inspected 7 times, how many of those inspections cited a rule:
- None5%
- 1 of 714%
- 2 of 719%
- 3 of 724%
- 4 of 711%
- 5 of 719%This home
- 6 of 78%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- April 7, 2026
- On file
- 7 visits since November 2023 — 2 cited nothing
- Fixed?
- All 13 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Apr 2026 Unannounced visit 1 finding
Unannounced visit · April 7, 2026
Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Health and Safety trainings were due to be completed in December 2025.
Violation confirmed corrected by letter received from provider on 4/30/2026
DCDEE facility lookup On that page, enter license number 49000144 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 2 findings
Unannounced visit · May 1, 2025
The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. Two children's files did not have documentation of receiving the centers operational policies.
Violation confirmed corrected by letter received from provider on 5/19/2025
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One child's file did not contain the Shaken Baby Head Trauma policy.
Violation confirmed corrected by letter received from provider on 5/19/2025
DCDEE facility lookup On that page, enter license number 49000144 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2024 Unannounced visit 1 finding
Unannounced visit · December 6, 2024
A valid qualification letter was not on file and available for review at the facility. A qualification letter was not on file for the owner/operator.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 49000144 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 6 findings
Unannounced visit · May 8, 2024
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the backyard that is used for children's outdoor play was two propane tanks and an unlocked storage building that contained outdoor chemicals, aerosol cans, and cleaners.
Violation confirmed corrected by letter received from provider on 6/5/2024
Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. Pet vaccinations were not on file for review.
Violation corrected during visit
Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's file did not contain immunization records.
Violation confirmed corrected by letter received from provider on 5/21/2024
Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete the remaining 7 hours of required on-going training hours.
Violation confirmed corrected by letter received from provider on 6/5/2024
The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. One child's file did not have documentation of receiving operational policies.
Violation confirmed corrected by letter received from provider on 6/5/2024
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Three children's application did not have the health care needs section completed.
Violation confirmed corrected by letter received from provider on 5/21/2024
DCDEE facility lookup On that page, enter license number 49000144 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2023 Unannounced visit 3 findings
Unannounced visit · November 2, 2023
No longer on the state’s site as of November 2, 2026
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. A certificate of completing ITS-SIDS was not available for review.
Violation confirmed corrected by letter received from provider on 11/16/2023
No longer on the state’s site as of November 2, 2026
A valid qualification letter was not on file and available for review at the facility. A household member did not have a valid qualification letter on file for review.
Violation confirmed corrected by letter received from provider on 11/16/2023
No longer on the state’s site as of November 2, 2026
Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. A certificate of completing Recognizing and Responding to Suspicions of Child Maltreatment was not available for review.
Violation confirmed corrected by letter received from provider on 11/16/2023
DCDEE facility lookup On that page, enter license number 49000144 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 929-8806
- Address
- 111 Oak Lawn Drive, Statesville, 28625
- License
- 49000144
- Quality program
- Three Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 49000144 under License Number, and open the result.
Larger means licensed for 9 to 11 children, among Charlotte-area’s 139 licensed family homes by state-licensed capacity. Small is 5 to 7; mid-size is 8.