North Carolina DCDEE cited something at 6 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 7, 2026
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. Three (3) children did not have a health assessment on file for review.
Violation confirmed corrected by letter received from provider on 5/14/2026
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One (1) child’s medication permission for an Epi pen and Benadryl expired 3/19/26.
Violation confirmed corrected by letter received from provider on 5/14/2026
Unannounced visit · September 2, 2025
A safe indoor and outdoor environment was not provided for the children. A child's medical action plan indicated Benadryl in addition to an epi pen. The Benadryl was not onsite.
Violation confirmed corrected by letter received from provider on 9/19/2025
Unannounced visit · March 6, 2025
There was no written emergency medical care (EMC) plan. The EMC was not current, the staff member listed on the EMC plan was not at the school any longer.
Violation confirmed corrected by letter received from provider on 3/20/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no documentation of playground inspections being completed for the 2024-2025 school year. Repeated violation
Violation confirmed corrected by letter received from provider on 3/20/2025
The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. Ms. Watt stated she has enrolled in CDA coursework, that class is to start March 17, 2025, however Ms. Watt is waiting to hear back from the Teach Program to see if she will receive funding in order to take the class. Ms. Watt has not taken any classes since the Annual Compliance Visit in September. Repeated violation
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · September 5, 2024
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four (4) children did not have documentation of receiving the summary of NC Child Care Law.
Violation confirmed corrected by letter received from provider on 9/19/2024
The center did not maintain records as required in rule, and/or were not made available to the Division for review. The current Department of Public Instruction (DPI) forms were not completed for staff or children.
Violation confirmed corrected by letter received from provider on 9/19/2024
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted outside the classroom.
Violation confirmed corrected by letter received from provider on 9/19/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. The last documented drill was in May 2024. The drills were not documented on the fire drill log and the required information was not included on the documentation.
Violation confirmed corrected by letter received from provider on 9/20/2024
Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate on the playground did not close properly.
Violation confirmed corrected by letter received from provider on 11/22/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not documented for 2024.
Violation confirmed corrected by letter received from provider on 9/20/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency contact information was not completed or updated annually for two (2) employees.
Violation confirmed corrected by letter received from provider on 9/19/2024
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Four (4) children did not have documentation of parent participation information.
Violation confirmed corrected by letter received from provider on 9/19/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children did not have off-premise permissions on file for review.
Violation confirmed corrected by letter received from provider on 9/19/2024
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Four (4) children did not have signed and dated discipline policies available for review.
Violation confirmed corrected by letter received from provider on 9/19/2024
The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. The teacher assistant was instructed in October 2023 during the annual compliance visit and again during the routine unannounced visit conducted in May 2024 to enroll and begin coursework towards completing the CDA. I verified four (4) CEUs were completed.
Violation confirmed corrected by letter received from provider on 9/20/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Documentation of shelter-in-place and lockdown drills was not available for review.
Violation confirmed corrected by letter received from provider on 9/20/2024
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath the monkey bars measured less than six (6) inches deep.
Violation confirmed corrected by letter received from provider on 9/20/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The signed policy was not available for review for two (2) staff.
Violation corrected during visit
Unannounced visit · May 23, 2024
A current activity plan was not posted for each group of children for reference. An activity plan was not posted.
Violation corrected during visit
The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Materials were observed removed from shelves in the book center and block center. There were not enough materials observed in the housekeeping center accessible to children.
Violation confirmed corrected by letter received from provider on 6/7/2024
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted.
Violation confirmed corrected by letter received from provider on 6/7/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. Monthly fire drills were not documented or posted.
Violation confirmed corrected by letter received from provider on 6/7/2024
Prior to employment a Criminal Background Check was not completed. One (1) new employee hired 12/4/23 did not have a completed CBC qualification.
Violation confirmed corrected by letter received from provider on 6/7/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A new employee hired 12/4/24 did not have documentation of completing 16 hours of orientation within the first six weeks of employment.
Violation confirmed corrected by letter received from provider on 6/7/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new employee hired 12/4/23 did not complete First Aid training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 6/7/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A new employee hired 12/4/23 did not complete CPR training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 6/7/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired 12/4/24 did not have documentation of completing 6 hours of orientation within the first two weeks of employment.
Violation confirmed corrected by letter received from provider on 6/7/2024
A valid qualification letter was not on file and available to review at the facility. Three (3) employees who were observed working alone with children did not have a valid qualification letter on file for review. Two (2) employees had verifiable letters in the ABCMS system.
Violation confirmed corrected by letter received from provider on 6/7/2024
The NC Pre-K teacher does not meet the education requirements as specified for NC Pre-K programs. A qualified NC Pre-K teacher was not assigned to the classroom.
Violation confirmed corrected by letter received from provider on 6/7/2024
The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. The teacher assistant was instructed in October 2023 during the annual compliance visit to enroll and begin coursework towards completing the CDA. She had not registered or began working towards the CDA.
Violation confirmed corrected by letter received from provider on 6/7/2024
Substitute staff for the teacher did not meet the minimum qualifications. The lead teacher substitute who was placed in the classroom December 4, 2023 did not meet minimum requirements. There was no information available for review regarding her education and experience.
Violation confirmed corrected by letter received from provider on 6/7/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drills were not documented or posted.
Violation confirmed corrected by letter received from provider on 6/7/2024
Unannounced visit · September 7, 2023
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not posted.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) teacher did not have a health questionnaire completed.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. The mulch underneath the climbing structure was observed compacted and less than six (6) inches deep.
Violation confirmed corrected by letter received from provider on 11/29/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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