“The Twos program uses hands-on, play-based learning to support social, emotional, cognitive, language, and physical growth.” dixonacademy.com, July 2026
North Carolina DCDEE cited something at 5 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 7, 2026
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 31, 2026, a staff member yelled at a five-year-old child.
Violation confirmed corrected by letter received from provider on 4/14/2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On March 31, 2026, a staff member handled a five-year-old child in a rough manner by using the child’s hand to slap the child’s face, pushed and/or pulled on the child arms and/or wrists, forcefully pushed/kicked the child away from her while the child was on the floor, and pushed the child by the neck onto the floor.
Violation confirmed corrected by letter received from provider on 4/14/2026
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 8/10/2026
A child was restrained as a form of discipline. On March 31, 2026, for approximately one minute and forty seconds, a staff member restrained a five-year-old child by holding the child by the wrists as the child repeatedly tried to get away. The staff member wrapped her arms around the child to hold the child and dug her nails into the child’s arms. At one point, the staff member was positioned with her arm around the child’s neck area.
Violation confirmed corrected by letter received from provider on 4/14/2026
Unannounced visit · October 23, 2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members hired on 3/5/07 and 6/23/25 did not receive at least 16 hrs. orientation within first 6 weeks.
Violation confirmed corrected by letter received from provider on 11/5/2025
Documentation of staff's on-going training was not on file and/or was not current. Staff members hired on 7/30/18 and 3/5/07 did not have documentation of on-going training on file.
Violation confirmed corrected by letter received from provider on 11/5/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff members hired on 7/30/18 and 3/5/07 did not complete Health and safety training topics as part of on-going training within five years of completing the previous health and safety training topics.
Violation confirmed corrected by letter received from provider on 11/5/2025
Unannounced visit · May 27, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 12/12/13 did not have a current First Aid certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 6/9/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 12/12/13 did not have a current CPR certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 6/9/2025
Unannounced visit · November 19, 2024
Children were not adequately supervised at all times. On November 5, 2024 a 4-year-old child enrolled in space 169 was left unattended on the playground for 30 minutes.
Violation confirmed corrected by letter received from provider on 12/2/2024
Unannounced visit · January 4, 2024
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In Space 2 an infant feeding plan did not include the parent signature or date it was received.
Violation confirmed corrected by letter received from provider on 1/17/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 6 there were outlets on a multi-plug uncovered and accessible to children.
Violation corrected during visit
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 3 a prescription ointment was not in its original pharmaceutical labeled container.
Violation confirmed corrected by letter received from provider on 1/17/2024
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child with an enrollment date of 1/2/24 did not have a signed safe sleep policy in their file.
Violation confirmed corrected by letter received from provider on 1/17/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff with hire dates of June 26, 2023 and October 23, 2023 had medical reports dated after the date of hire.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of October 23, 2023 had a TB skin test after their hire date.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of September 5, 2023 had completed the "What is Prevention" training. This is the incorrect training.
Violation confirmed corrected by letter received from provider on 1/17/2024
Hours and late pickup, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: children per teacher.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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