“The Twos program uses hands-on, play-based learning to support social, emotional, cognitive, language, and physical growth.” dixonacademy.com, July 2026
“Through literacy-rich environments, intentional assessments, and developmentally appropriate practices, we ensure every child meets their milestones while fostering a genuine love of learning.” dixonacademy.com, July 2026
North Carolina DCDEE cited something at 6 of the 13 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 17, 2026
Each adult and child was not restrained by appropriate individual belt/device. Based on the documentation received and reviewed from the provider, the booster seats used to transport children three, four, and five years of age on June 11, 2026 did not meet the NC seat belt law.
Violation confirmed corrected by letter received from provider on 8/12/2026
Unannounced visit · June 9, 2026
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a child for an injury that occurred between 4/22-4/24.The injury was reported to administrative staff but an incident report was not written by teacher or administrative staff.
Violation confirmed corrected by letter received from provider on 6/15/2026
Unannounced visit · March 6, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator has not obtained an approved fire inspection within 12 months of the previous inspection.
Violation confirmed corrected by letter received from provider on 3/20/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 6/10/24 did not have the Recognizing and Responding to Suspicions of Child Maltreatment training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · September 16, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members hired on 5/23/24 and 6/10/24 had expired First Aid certification.
Violation confirmed corrected by letter received from provider on 9/23/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members hired on 5/23/24 and 6/10/24 had expired CPR certification.
Violation confirmed corrected by letter received from provider on 9/23/2024
Unannounced visit · July 24, 2024
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child's file did not have documentation the family received the summary of the law.
Violation confirmed corrected by letter received from provider on 7/30/2024
A current activity plan was not posted for each group of children for reference. The activity plan posted in space one was for the week of July 15th.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. One of the plastic boarder pieces is broken and the hole is large enough for a child's foot to get stuck and it is also holding water. This is located on the backside of large playground structure.
Violation confirmed corrected by letter received from provider on 7/30/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/20/24 does not have a medical report on file.
Violation confirmed corrected by letter received from provider on 7/30/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that began employment on 5/20/24 has not had new staff orientation.
Violation confirmed corrected by letter received from provider on 7/30/2024
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. There was no documentation in a child's file the operational policies were discussed with the family.
Violation confirmed corrected by letter received from provider on 7/30/2024
Unannounced visit · June 6, 2024
Fire drills were not practiced monthly and/or the drill record was incomplete. The first children were enrolled occurred on May 6. 2024 and a fire drill was not conducted for the month of May.
Violation confirmed corrected by letter received from provider on 6/20/2024
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence outside closest to the dumpster is measuring 3 feet 9 inches. The fence in the corner on the slope closest to the structure in the back is measuring 3 feet 7 inches and has protrusions that is considered a hazard.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her medical report in her file.
Violation confirmed corrected by letter received from provider on 6/20/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member that was hired on 4/11/22 and was transferred from the Concord location did not have her TB test/screening in her file.
Violation confirmed corrected by letter received from provider on 6/20/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member that was hired on 4/11/22 and was transferred from the Concord location did not have a medical statement or a health questionnaire in her file.
Violation confirmed corrected by letter received from provider on 6/20/2024
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child's file did not have a signed and dated statement in their file.
Violation confirmed corrected by letter received from provider on 6/20/2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Two children's files monitored did not have their enrollment date listed on the Discipline Policy.
Violation confirmed corrected by letter received from provider on 6/20/2024
Hours and late pickup, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established.
Not yet reported: children per teacher.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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