North Carolina DCDEE cited something at 11 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 18, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection report (April 14, 2026) was not received within one (1) week of the inspection.
Violation corrected during visit
Unannounced visit · September 23, 2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drills were not practiced every three (3) months; last drills was practice March 31, 2025; fire drill was conducted June 4, 2025.
Violation confirmed corrected by letter received from provider on 10/22/2025
Children's records were not made available for review. Files from the 2024-2025 school year were available; no files for 2025-2026 school year.
Violation confirmed corrected by letter received from provider on 10/22/2025
Unannounced visit · April 9, 2025
The center did not maintain records as required in rule, and/or were not made available to the Division for review. A Department of Public Instruction Form did not include the names of four (4) new staff (M.S.), (M.D.), (J.A.) and (L.S.); file not available.
Violation confirmed corrected by letter received from provider on 4/21/2025
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The April Menu was not observed posted; only a snack menu was observed posted.
Violation confirmed corrected by letter received from provider on 4/21/2025
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drill record was incomplete for the March 2025 Drill.
Violation confirmed corrected by letter received from provider on 4/21/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were two (2) outlets uncovered in space 101, an outlet uncovered in space 102, and an outlet uncovered in space 107.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were incomplete for November 2024, December 2024, January-March 2025.
Violation confirmed corrected by letter received from provider on 4/21/2025
A valid qualification letter was not on file and available to review at the facility. Staff (M.D.) and staff (L.M.) did not have a valid letter on file.
Violation confirmed corrected by letter received from provider on 4/21/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown was not practiced every three (3) months; were practiced September 4, 2025, October 1, 2024, November 19, 2024, and March 31, 2025. A drill was not practiced in February 2025.
Violation confirmed corrected by letter received from provider on 4/21/2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. A child (K.W.) has a Medical Action Plan on file, and the child did not have the emergency medication was not available.
Violation confirmed corrected by letter received from provider on 4/21/2025
Unannounced visit · September 26, 2024
The center did not maintain records as required in rule, and/or were not made available to the Division for review. The DPI Off-Site Verification Form for Children's Records classroom lists did not correspond to the number of children enrolled in each classroom. One classroom no longer in use was included with the DPI Off-Site Verification Form.
Violation confirmed corrected by letter received from provider on 10/1/2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In Space 103 the refrigerator did not have a thermometer
Violation confirmed corrected by letter received from provider on 10/1/2024
A safe indoor and outdoor environment was not provided for the children. In Space 102 and 103 a rusted bolt was exposed on the toilet. In Space 102 a locked cabinet would not shut completely allowing a pinch point accessible by children.
Violation confirmed corrected by letter received from provider on 10/1/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 107 a drop cord without safety plugs was accessible to children.
Violation confirmed corrected by letter received from provider on 10/1/2024
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One (1) child's file did not include a parent signature on the transportation policy.
Violation confirmed corrected by letter received from provider on 10/1/2024
Emergency information did not include name, address, and telephone number of parent or other emergency contact person. One child did not have the emergency contact information completed on the form available for review in the file.
Violation confirmed corrected by letter received from provider on 10/1/2024
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The statement was not included in the Parent Handbook or found on the signature page for Nine (9) children's files.
Violation confirmed corrected by letter received from provider on 10/1/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Five (5) children did not have the policy in the files reviewed.
Violation confirmed corrected by letter received from provider on 10/1/2024
Unannounced visit · June 5, 2024
Prior to employment a Criminal Background Check was not completed. A CMS substitute staff member L.S. did not have a Criminal Background Check prior to employment.
Violation corrected during visit
All staff records, except financial records, were not made available for review. A CMS substitute staff member (L.S.) did not have a staff record for review.
Violation corrected during visit
A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file to review for a CMS substitute teacher (L.S.).
Violation corrected during visit
Unannounced visit · March 19, 2024
The number of children present was not within permit capacity. The permit capacity for the facility is fifty-four (54) and the total children present was sixty-one (61).
Violation confirmed corrected by letter received from provider on 4/4/2024
Children used space that was not approved. Space 107 is not approved child care space, and children were present with staff in space 107.
Violation confirmed corrected by letter received from provider on 4/4/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A substitute (Visit Teacher, P.R.) in space 101 did not have the required Emergency Information Form on file on or before the first day of work.
Violation confirmed corrected by letter received from provider on 5/31/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A substitute (Visit Teacher, P.R.) in space 101 did not have a signed acknowledgment with all the required information.
Violation confirmed corrected by letter received from provider on 5/31/2024
Unannounced visit · March 8, 2024
The number of children present was not within permit capacity. The permit capacity for the facility is 54 and the total children present was 56.
Violation confirmed corrected by letter received from provider on 4/4/2024
Children used space that was not approved. Space 107 is not approved child care space.
Violation confirmed corrected by letter received from provider on 4/4/2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One (1) teacher was present with fifteen (15) children present.
Violation corrected during visit
Prior to employment a Criminal Background Check was not completed. A CMS Substitute (B.G.) in child care space 101 did not have Criminal Background Check completed.
Violation confirmed corrected by follow-up visit made by consultant on 3/19/2024
All staff records, except financial records, were not made available for review. A record was not available for staff (B.G.) in child care space 101; DPI form incomplete (signature).
Violation confirmed corrected by follow-up visit made by consultant on 3/19/2024
A valid qualification letter was not on file and available to review at the facility. CMS Staff (B.G.) in child care space 101 did not have a qualification letter on file.
Violation confirmed corrected by follow-up visit made by consultant on 3/19/2024
Unannounced visit · February 8, 2024
All staff records, except financial records, were not made available for review. A record was not available for staff (T.K.) in space 102.
Violation confirmed corrected by letter received from provider on 2/22/2024
A valid qualification letter was not on file and available to review at the facility. Staff (T.K.) in child care space 102 did not have a qualification letter on file.
Violation confirmed corrected by letter received from provider on 2/22/2024
Prior to employment a Criminal Background Check was not completed. A CMS Substitute (T.K.) in child care space 102 did not have Criminal Background Check completed.
Violation confirmed corrected by letter received from provider on 2/22/2024
The number of children present was not within permit capacity. The permit capacity for the facility is 54 and the total children present was 56.
Violation confirmed corrected by letter received from provider on 4/4/2024
Children used space that was not approved. Child care space 107 is not approved.
Violation confirmed corrected by letter received from provider on 4/4/2024
Unannounced visit · January 8, 2024
Children used space that was not approved. Space 107 is not an approved child care space.
Violation confirmed corrected by letter received from provider on 4/4/2024
Prior to employment a Criminal Background Check was not completed. A CMS Substitute (W.W.) in child care space 102 did not have Criminal Background Check completed.
Violation confirmed corrected by letter received from provider on 1/18/2024
All staff records, except financial records, were not made available for review. A record was not available for staff (W.W.) in space 102.
Violation confirmed corrected by letter received from provider on 1/18/2024
A valid qualification letter was not on file and available to review at the facility. CMS Staff (W.W.) in child care space 102 did not have a qualification letter on file.
Violation confirmed corrected by letter received from provider on 1/18/2025
Unannounced visit · November 20, 2023
Children used space that was not approved. Child care was provided in unapproved space, space 107.
Violation confirmed corrected by letter received from provider on 4/4/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) Lysol spray bottles, one (1) Febreeze Air Freshener, one (1) Microburst Air Neutralizing spray, a bottle of shaving cream, and a staff member's purse were in unlocked cabinets accessible to children in space 103.
Violation confirmed corrected by letter received from provider on 12/12/2023
Prior to employment a Criminal Background Check was not completed. The CMS substitutes (T.W.) and (A.B.) in space 102 criminal background checks were not completed.
Violation confirmed corrected by letter received from provider on 12/12/2023
All staff records, except financial records, were not made available for review. CMS substitute staff (T.W.) and (A.B.) did not have an available file for review.
Violation confirmed corrected by letter received from provider on 12/12/2023
A valid qualification letter was not on file and available to review at the facility. Valid qualification letters were not on file for CMS substitute staff (T.W.) and (A.B.).
Violation confirmed corrected by letter received from provider on 12/12/2023
A violation was found for which there is no item number. 15A NCAC 18A .2832 (2) OUTDOOR LEARNING ENVIRONMENT AND PREMISES: (a) Child care center premises, including the outdoor learning environment, shall be kept clean, drained to minimize standing water, free of litter and hazards, and maintained in a manner which does not create conditions that attract or harbor pests. Debris, glass, dilapidated structures, and broken play equipment shall be removed from areas accessible to children. Wells, grease traps, cisterns, and utility equipment shall be made inaccessible to children.
Violation confirmed corrected by letter received from provider on 12/12/2023
Unannounced visit · September 27, 2023
Children used space that was not approved. Care was provided in classroom 107, which is unapproved.
Violation confirmed corrected by letter received from provider on 4/4/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were uncovered in classroom 102, classroom 103, and classroom 107.
Violation confirmed corrected by letter received from provider on 10/12/2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a closet that was unlocked in classroom 102 that contained Lysol wipes, cleaner, and lotion.
Violation confirmed corrected by letter received from provider on 10/12/2023
Incident logs were not completed and maintained as required. The log was not available
Violation confirmed corrected by letter received from provider on 10/12/2023
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff (T.W.) did not have.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (Y.B.) First Aid training expired February 2023.
Violation confirmed corrected by follow-up visit made by consultant on 11/20/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (Y.B.) CPR training expired February 2023.
Violation confirmed corrected by follow-up visit made by consultant on 11/20/2023
Application was not signed by the parent. An application was signed for child (K.E.)
Violation confirmed corrected by letter received from provider on 10/12/2023
A valid qualification letter was not on file and available to review at the facility. A substitute teacher (T.W.) did not have a CBC letter on file, and a CMS Speech Therapist working separately with children did not have a letter on file.
Violation corrected during visit
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. A health assessment was not on file for child (E. A.)
Violation confirmed corrected by letter received from provider on 10/12/2023
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were practiced September 27, 2022, January 18, 2023 and May 19, 2023.
Violation confirmed corrected by letter received from provider on 10/12/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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