North Carolina DCDEE cited something at 4 of the 7 visits below. Across Charlotte home daycares it cites something at about 44% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · September 4, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The operator did not complete and submit required forms to complete a criminal background check.
Violation confirmed corrected by letter received from provider on 9/22/2025
A valid qualification letter was not on file and available for review at the facility. The operator's family member that lives in the home (DOB: 9/3/64) did not have a valid qualification letter on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator did not have a current EPR plan on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not have a Recognizing and Responding to Suspicions of Child Maltreatment training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 9/22/2025
Unannounced visit · April 22, 2025
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not have a current ITS-SIDS training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 5/6/2025
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator last updated the EPR plan in 2019 and the EPR plan did not contain up to date information.
Violation confirmed corrected by letter received from provider on 5/6/2025
Unannounced visit · October 10, 2024
Number of preschool children exceeded five children, including the provider's own preschool children. There were six preschool children in care today, ranging in age from infants to four years of age.
Violation confirmed corrected by letter received from provider on 11/6/2024
Unannounced visit · May 7, 2024
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One aerosol can of cooking spray was stored in an unlocked cabinet in the kitchen and one aerosol can of cook top cleaner was stored on the kitchen counter beside the stove top.
Violation corrected during visit
Electrical outlets not in use were not covered. Two electrical outlets by your computer and file cabinets near the dining room area, three electrical outlets on the backsplash area in your kitchen, and one electrical outlet behind the high chairs were left uncovered.
Violation corrected during visit
Health questionnaire was not completed annually. Your Health Questionnaire on file was dated 01/04/2023.
Violation corrected during visit
Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child with a date of enrollment of 02/21/2024 did not have a health assessment report on file.
Violation confirmed corrected by letter received from provider on 5/21/2024
Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Several departure times were not recorded for 05/06/2024.
Violation corrected during visit
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR Plan on file was dated 2016.
Violation confirmed corrected by letter received from provider on 5/21/2024
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The Prevention of Shaken Baby and Abusive Head Trauma policy parent acknowledgement statement was not on file for one child with a date of enrollment of 02/21/2024.
Violation confirmed corrected by letter received from provider on 5/21/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Cynthia's Child Care? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.