North Carolina DCDEE cited something at 6 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 10, 2026
All equipment and furnishings were not in good repair. Paint was peeling and chipped on metal play equipment on the preschool playground. A manipulative on the toddler playground was water damaged should be removed.
Violation confirmed corrected by letter received from provider on 2/18/2026
A safe indoor and outdoor environment was not provided for the children. The metal bus structure had two (2) areas at the rear of the equipment that had sharp metal edges exposed to children.
Violation confirmed corrected by letter received from provider on 2/18/2026
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Five (5) children did not have identifying information attached to their emergency information.
Violation confirmed corrected by letter received from provider on 2/18/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Children who were routinely transported did not have updated emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 2/18/2026
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 12/18/25 did not have a medical exam on file for review.
Violation corrected during visit
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child enrolled 12/18/25 did not have immunizations on file for review.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath a climbing structure was less than 6 inches deep.
Violation confirmed corrected by letter received from provider on 2/18/2026
Unannounced visit · October 16, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) teachers had expired First Aid training.
Violation confirmed corrected by letter received from provider on 10/31/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) teachers had expired CPR training.
Violation confirmed corrected by letter received from provider on 10/31/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The director had expired SIDS training. The training expired 7/19/25.
Violation confirmed corrected by letter received from provider on 10/23/2025
A valid qualification letter was not on file and available to review at the facility. Two (2) teachers did not have valid qualification letters on file for review.
Violation confirmed corrected by letter received from provider on 10/29/2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two (2) teachers had expired qualification letters on file. I. Williams' and B. Ward's letters expired 9/29/25.
Violation confirmed corrected by letter received from provider on 10/29/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Two (2) infants were sleeping underneath blankets and one (1) infant had a pacifier attached to her shirt while sleeping. The safe sleep policy stated nothing would be placed in cribs with sleeping infants.
Violation confirmed corrected by letter received from provider on 10/29/2025
Unannounced visit · February 18, 2025
Equipment and furnishings were not sturdy, stable and free of hazards. Several metal structures on the preschool playground were observed rusted and the paint was observed peeling.
Violation confirmed corrected by letter received from provider on 2/28/2025
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The chain link fence beside the music station on the preschool playground did not reach the ground posing an entrapment hazard.
Violation confirmed corrected by letter received from provider on 2/28/2025
Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not documented in December 2024.
Violation confirmed corrected by letter received from provider on 2/28/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in December 2024.
Violation confirmed corrected by letter received from provider on 2/28/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee had expired First Aid training.
Violation confirmed corrected by letter received from provider on 4/9/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee had expired CPR training.
Violation confirmed corrected by letter received from provider on 4/9/2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) employee was required to obtain ten (10) hours of ongoing training and completed six (6) hours.
Violation confirmed corrected by letter received from provider on 2/28/2025
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child did not have emergency identifying information in the transportation notebook.
Violation confirmed corrected by letter received from provider on 2/28/2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One (1) child did not have a transportation permission on file.
Violation confirmed corrected by letter received from provider on 2/28/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children did not update emergency medical information annually.
Violation confirmed corrected by letter received from provider on 2/28/2025
Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Emergency information did not include the address of emergency contacts.
Violation confirmed corrected by letter received from provider on 2/28/2025
A child care provider or uncompensated provider found to be disqualified and not eligible for employment in child care was employed or living in the home. During the visit an individual was observed delivering and unloading groceries to the facility. The individual received a disqualification letter from the DCDEE
Violation confirmed corrected by letter received from provider on 4/1/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated annually.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch was below 6 inches underneath climbing structures.
Violation confirmed corrected by letter received from provider on 2/28/2025
Unannounced visit · September 19, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was due 9/8/24. An inspection was completed 8/21/24 but did not pass due to non-compliant items.
Violation confirmed corrected by letter received from provider on 10/4/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom of Space 4 I observed the baseboard missing along the wall next to door and toilets. The drywall was observed cracked and in pieces in areas. I also observed the tile disturbed in Space 3 in the threshold between the classroom and bathroom. The concrete underneath the tile was crumbled.
Violation confirmed corrected by letter received from provider on 9/26/2024
Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). The trash can for diapers and pull-ups in Space 2 was observed uncovered and without a lid.
Violation confirmed corrected by letter received from provider on 9/26/2024
Unannounced visit · February 21, 2024
A safe indoor and outdoor environment was not provided for the children. Exposed roots were observed throughout the playground posing a tripping hazard. The metal spikes holding the bus play equipment in place were observed sticking out of the ground approximately 6 inches posing a hazard to children.
Violation confirmed corrected by letter received from provider on 2/22/2024
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence in the rear left corner of the playground was damaged by a fallen tree and below 4 feet.
Violation confirmed corrected by letter received from provider on 2/24/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Fix a Flat was observed behind the third row seats in the van used for transportation.
Violation corrected during visit
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A fire extinguisher was not located inside the van. The extinguisher was placed in the glove box during the visit today.
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two (2) children did not have a picture attached and all children transported need a copy of the emergency medical care information in the transportation notebook.
Violation confirmed corrected by letter received from provider on 2/21/2024
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two (2) children had expired transportation permissions.
Violation confirmed corrected by letter received from provider on 2/21/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children did not update the EMC information annually.
Violation confirmed corrected by letter received from provider on 2/21/2024
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) school aged child did not have a copy of immunizations in the file for review.
Violation corrected during visit
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) employee did not complete Recognizing and Responding to Child Maltreatment every five years.
Violation confirmed corrected by letter received from provider on 2/21/2024
Unannounced visit · August 21, 2023
No longer displayed by the state
A valid qualification letter was not on file and available to review at the facility. Staff member (S.M.) did not have a letter on file.
Violation confirmed corrected by letter received from provider on 8/21/2023
No longer displayed by the state
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The drills were practiced February 28, 2023 and July 7, 2023; not practiced every three (3) months.
Violation confirmed corrected by letter received from provider on 8/21/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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