North Carolina DCDEE cited something at 7 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 16, 2026
All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The carpet needs to be cleaned in space #1.
Violation confirmed corrected by letter received from provider on 5/1/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for new staff member, D.S. was older than 12 months.
Violation confirmed corrected by letter received from provider on 5/1/2026
The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing material around the climbing equipment on the preschool playground was not adequate.
Violation confirmed corrected by letter received from provider on 5/1/2026
Unannounced visit · October 29, 2025
Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat.
Violation confirmed corrected by letter received from provider on 11/12/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds.
Violation confirmed corrected by letter received from provider on 11/12/2025
Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division.
Violation confirmed corrected by letter received from provider on 11/12/2025
Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained.
Violation confirmed corrected by letter received from provider on 11/12/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan.
Violation confirmed corrected by letter received from provider on 11/12/2025
Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics.
Violation confirmed corrected by letter received from provider on 11/12/2025
Unannounced visit · May 13, 2025
All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair.
Violation confirmed corrected by letter received from provider on 5/23/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children.
Violation confirmed corrected by letter received from provider on 5/23/2025
Unannounced visit · November 1, 2024
All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed.
Violation confirmed corrected by letter received from provider on 11/12/2024
Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings.
Violation confirmed corrected by letter received from provider on 11/12/2024
Unannounced visit · June 6, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation confirmed corrected by letter received from provider on 6/10/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for the month of May 2024 as required.
Violation confirmed corrected by letter received from provider on 6/10/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was due to be completed in March 2024, but was conducted in April 2024.
Violation confirmed corrected by letter received from provider on 6/10/2024
Unannounced visit · February 9, 2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not completed when information noted on a child's application deemed it necessary.
Violation confirmed corrected by letter received from provider on 2/19/2024
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. A child's application indicated that the child was not to consume milk and the child's name was on the allergy list posted within the child's classroom. During lunchtime, a staff member gave the child milk. The child consumed the milk causing the child to have diarrhea that soiled the child's clothes and bed linen.
Violation confirmed corrected by letter received from provider on 2/19/2024
Unannounced visit · November 6, 2023
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months.
Violation confirmed corrected by letter received from provider on 11/14/2023
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours.
Violation confirmed corrected by letter received from provider on 11/14/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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