Charlotte · Licensed center
Creative Kids Learning Academy LLC
At a glance
- Medium center, licensed for 87 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 8 of its 10 licensing inspections since November 2023.
See each inspection
Licensing inspections
Oct 22, 20263 citations
Citation
“A current schedule was not posted for each group of children for reference. In space #3, a current activity plan was not posted.”
Violation corrected during visit
Citation
“All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space #1, the carpet needs to be cleaned. In space #3, the floors need to be cleaned.”
Violation corrected during visit
Citation
“Staff did not complete the health and safety training within one year of employment. Staff member, T.C. did not complete all of the required health and safety trainings within one year of employment.”
Violation pending provider response
Apr 16, 20263 citations
Citation
“All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The carpet needs to be cleaned in space #1.”
Violation confirmed corrected by letter received from provider on 5/1/2026
Citation
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for new staff member, D.S. was older than 12 months.”
Violation confirmed corrected by letter received from provider on 5/1/2026
Citation
“The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing material around the climbing equipment on the preschool playground was not adequate.”
Violation confirmed corrected by letter received from provider on 5/1/2026
- Nov 10, 2025Nothing cited
Oct 29, 20257 citations
Citation
“Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older.”
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
Citation
“All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat.”
Violation confirmed corrected by letter received from provider on 11/12/2025
Citation
“The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds.”
Violation confirmed corrected by letter received from provider on 11/12/2025
Citation
“Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division.”
Violation confirmed corrected by letter received from provider on 11/12/2025
Citation
“Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained.”
Violation confirmed corrected by letter received from provider on 11/12/2025
Citation
“The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan.”
Violation confirmed corrected by letter received from provider on 11/12/2025
Citation
“Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics.”
Violation confirmed corrected by letter received from provider on 11/12/2025
May 13, 20257 citations
Citation
“All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair.”
Violation confirmed corrected by letter received from provider on 5/23/2025
Citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3.”
Violation corrected during visit
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet.”
Violation corrected during visit
Citation
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age.”
Violation corrected during visit
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025.”
Violation confirmed corrected by letter received from provider on 6/11/2025
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025.”
Violation confirmed corrected by letter received from provider on 6/11/2025
Citation
“The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children.”
Violation confirmed corrected by letter received from provider on 5/23/2025
Nov 1, 20242 citations
Citation
“All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed.”
Violation confirmed corrected by letter received from provider on 11/12/2024
Citation
“Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings.”
Violation confirmed corrected by letter received from provider on 11/12/2024
Jun 6, 20243 citations
Citation
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.”
Violation confirmed corrected by letter received from provider on 6/10/2024
Citation
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for the month of May 2024 as required.”
Violation confirmed corrected by letter received from provider on 6/10/2024
Citation
“Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was due to be completed in March 2024, but was conducted in April 2024.”
Violation confirmed corrected by letter received from provider on 6/10/2024
- Apr 30, 2024Nothing cited
Feb 9, 20242 citations
Citation
“Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not completed when information noted on a child's application deemed it necessary.”
Violation confirmed corrected by letter received from provider on 2/19/2024
Citation
“Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. A child's application indicated that the child was not to consume milk and the child's name was on the allergy list posted within the child's classroom. During lunchtime, a staff member gave the child milk. The child consumed the milk causing the child to have diarrhea that soiled the child's clothes and bed linen.”
Violation confirmed corrected by letter received from provider on 2/19/2024
Nov 6, 20233 citations
Citation
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.”
Violation corrected during visit
Citation
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months.”
Violation confirmed corrected by letter received from provider on 11/14/2023
Citation
“Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours.”
Violation confirmed corrected by letter received from provider on 11/14/2023
The state cited rules at 8 of this center's 10 inspections. Most Charlotte-area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: more than 99% of 271.
How all 271 Charlotte-area centers inspected 10 or more times compare
Of the 271 Charlotte-area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Someover 99%This center
- Allunder 1%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- October 22, 2026
- On file
- 10 visits since November 2023 — 2 cited nothing, 2 of those unannounced
- Fixed?
- 29 of 30 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Oct 2026 Unannounced visit 3 findings
Unannounced visit · October 22, 2026
A current schedule was not posted for each group of children for reference. In space #3, a current activity plan was not posted.
Violation corrected during visit
All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space #1, the carpet needs to be cleaned. In space #3, the floors need to be cleaned.
Violation corrected during visit
Staff did not complete the health and safety training within one year of employment. Staff member, T.C. did not complete all of the required health and safety trainings within one year of employment.
Violation pending provider response
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2026 Unannounced visit 3 findings
Unannounced visit · April 16, 2026
All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The carpet needs to be cleaned in space #1.
Violation confirmed corrected by letter received from provider on 5/1/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for new staff member, D.S. was older than 12 months.
Violation confirmed corrected by letter received from provider on 5/1/2026
The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing material around the climbing equipment on the preschool playground was not adequate.
Violation confirmed corrected by letter received from provider on 5/1/2026
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Oct 2025 Unannounced visit 7 findings
Unannounced visit · October 29, 2025
Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat.
Violation confirmed corrected by letter received from provider on 11/12/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds.
Violation confirmed corrected by letter received from provider on 11/12/2025
Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division.
Violation confirmed corrected by letter received from provider on 11/12/2025
Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained.
Violation confirmed corrected by letter received from provider on 11/12/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan.
Violation confirmed corrected by letter received from provider on 11/12/2025
Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics.
Violation confirmed corrected by letter received from provider on 11/12/2025
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2025 Unannounced visit 7 findings
Unannounced visit · May 13, 2025
All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair.
Violation confirmed corrected by letter received from provider on 5/23/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025.
Violation confirmed corrected by letter received from provider on 6/11/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children.
Violation confirmed corrected by letter received from provider on 5/23/2025
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2024 Unannounced visit 2 findings
Unannounced visit · November 1, 2024
All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed.
Violation confirmed corrected by letter received from provider on 11/12/2024
Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings.
Violation confirmed corrected by letter received from provider on 11/12/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 3 findings
Unannounced visit · June 6, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation confirmed corrected by letter received from provider on 6/10/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for the month of May 2024 as required.
Violation confirmed corrected by letter received from provider on 6/10/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was due to be completed in March 2024, but was conducted in April 2024.
Violation confirmed corrected by letter received from provider on 6/10/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2024 Unannounced visit 2 findings
Unannounced visit · February 9, 2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not completed when information noted on a child's application deemed it necessary.
Violation confirmed corrected by letter received from provider on 2/19/2024
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. A child's application indicated that the child was not to consume milk and the child's name was on the allergy list posted within the child's classroom. During lunchtime, a staff member gave the child milk. The child consumed the milk causing the child to have diarrhea that soiled the child's clothes and bed linen.
Violation confirmed corrected by letter received from provider on 2/19/2024
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2023 Unannounced visit 3 findings
Unannounced visit · November 6, 2023
No longer on the state’s site as of November 7, 2026
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken.
Violation corrected during visit
No longer on the state’s site as of November 7, 2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months.
Violation confirmed corrected by letter received from provider on 11/14/2023
No longer on the state’s site as of November 7, 2026
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours.
Violation confirmed corrected by letter received from provider on 11/14/2023
DCDEE facility lookup On that page, enter license number 60003783 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 598-8070
- Address
- 932 West Sugar Creek Road, Charlotte, 28213
- License
- 60003783
- Quality program
- Four Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003783 under License Number, and open the result.
- Who runs it — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003783 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Medium means the middle half of Charlotte-area’s 605 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.