North Carolina DCDEE cited something at 6 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 2, 2026
A valid qualification letter was not on file and available to review at the facility. One staff member's qualification letter expired May 25, 2026.
Violation confirmed corrected by letter received from provider on 6/16/2026
Emergency medical care information did not contain information needed for safe medical treatment. Nine children did not have emergency medical care information updated annually.
Violation confirmed corrected by letter received from provider on 6/16/2026
Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. In space #3, there was a torn place in the vinyl of the changing pad.
Violation confirmed corrected by letter received from provider on 6/16/2026
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, one infant did not have a written feeding plan.
Violation confirmed corrected by letter received from provider on 6/16/2026
Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #9, the cots were labeled with numbers however their wasn't a chart showing the cots were individually assigned.
Violation confirmed corrected by letter received from provider on 6/16/2026
Diaper changing surfaces were not kept free of storage. In space #8, a child's pair of tennis shoes were stored on the changing pad.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Throughout the building peeling paint was observed on the chair rail molding, windowsills and around exit doors.
Violation confirmed corrected by letter received from provider on 7/13/2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #6, an open bag of potting soil was stored on the bottom of an open cabinet.
Violation confirmed corrected by letter received from provider on 6/16/2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, three infants were observed sleeping in their cribs however, the sleep charts had not been updated to indicate the infants were in their crib and sleeping.
Violation confirmed corrected by letter received from provider on 6/16/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member with a hire date of May 19, 2026 did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 6/16/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member with a hire date of May 19, 2026 did not have a TB test or screening on file.
Violation confirmed corrected by letter received from provider on 6/16/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Fifteen staff members did not have an annual health questionnaire on file.
Violation confirmed corrected by letter received from provider on 6/16/2026
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Fifteen staff members did not have verification on file that emergency information was completed annually.
Violation confirmed corrected by letter received from provider on 6/16/2026
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member has not submitted required forms to complete a five year background check.
Violation confirmed corrected by letter received from provider on 6/16/2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator did not notify the Division of five new staff members hired between January 2026 and May 2026.
Violation confirmed corrected by letter received from provider on 6/16/2026
Unannounced visit · June 9, 2025
Crib sheets were not changed as needed or at least daily. In space #3, at least four sheets on cots were visibly dirty. In space #4, one sheet on a cot was visibly dirty.
Violation confirmed corrected by letter received from provider on 6/27/2025
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. Throughout the classrooms, the shelving and storage containers used to store toys were visibly dirty with debris and dust. This is a violation of a requirement in .2822(a)(1-4)
Violation confirmed corrected by letter received from provider on 6/27/2025
All equipment and furnishings were not in good repair. In space #8, the tray to the easel was broken on both sides. In space #5, a plastic storage container was cracked causing a sharp edge.
Violation confirmed corrected by letter received from provider on 6/27/2025
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #5, a tube of Aquaphor was in an unlocked drawer and less than five feet from the floor.
Violation confirmed corrected by letter received from provider on 6/27/2025
Incident logs were not completed and maintained as required. Verification that all incident reports are being logged on the Incident Log was not on file.
Violation confirmed corrected by letter received from provider on 6/27/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member was hired on January 8, 2025 however did not complete First Aid training until May 2025. The training was due April 8, 2025.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member was hired on January 8, 2025 however did not complete CPR training until May 2025. The training was due April 8, 2025.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for eight children has not been updated annually.
Violation confirmed corrected by letter received from provider on 6/27/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 6/27/2025
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file.
Violation confirmed corrected by letter received from provider on 6/27/2025
Unannounced visit · December 17, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was completed July 5, 2023.
Violation confirmed corrected by letter received from provider on 1/7/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Classrooms throughout the building had chipping paint on the wainscoting and doors.
Violation confirmed corrected by letter received from provider on 1/2/2025
All equipment and furnishings were not in good repair. An outdoor rug was torn/ripped in several places.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new staff member with a hire date of October 21, 2024 did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 12/23/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff members with hire dates of August 5, 2024 and September 6, 2024 have not completed First Aid training.
Violation confirmed corrected by letter received from provider on 1/27/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff members with hire dates of August 5, 2024 and September 6, 2024 have not completed CPR training.
Violation confirmed corrected by letter received from provider on 1/27/2025
Unannounced visit · June 17, 2024
The license was not posted in a prominent place at all times. The facility license was not posted.
Violation corrected during visit
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space #8, there were labeled empty bins located on the shelf in the manipulatives activity area.
Violation confirmed corrected by letter received from provider on 6/26/2024
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. In space #3, the allergy list was posted however, it was covered by a sheet of paper that included information that was not related to allergies.
Violation corrected during visit
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space #1, the feeding plan was not posted for one infant.
Violation confirmed corrected by letter received from provider on 6/26/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Disinfectant was located on top of a cabinet in the Director's office. In space #6, there was a container of glitter than read for ages 6+ located in a cabinet.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's medical report was dated May 8, 2024. The staff member's hire date was February 26, 2024
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four children did not have verification on file that emergency medical care information has been updated annually.
Violation confirmed corrected by letter received from provider on 6/26/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Verification was not on file that the EPR plan had been updated annually. The plan was dated for 2018.
Violation confirmed corrected by letter received from provider on 6/26/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 6/26/2024
Unannounced visit · December 20, 2023
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Verification was not on file that a playground safety checklist was conducted in September 2023.
Violation corrected during visit
Unannounced visit · August 28, 2023
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Staff reported in April 2023, around Easter time, a parent informed staff their child had an allergic reaction to Hummus and not to provide it to her while at the facility. This information was not added to the food allergy information.
Violation confirmed corrected by letter received from provider on 9/8/2023
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Staff reported in April, 2023 (around Easter), a parent notified staff that their child had a reaction to Hummus and not to give it to their child. The parent did not provide an updated medical action plan to the center until 8/21/23 after their child ate hummus at the facility and had an allergic reaction. The medical action plan they provided was signed and dated by the physician on 4/26/23.
Violation confirmed corrected by letter received from provider on 9/8/2023
An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident occurred on 8/18/23, a child was provided hummus and had an allergic reaction and the parent took the child to the ER. The incident report was completed and signed, but was not provided to the DCDEE consultant until today's visit.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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