North Carolina DCDEE cited something at 3 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 20, 2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One substitute on site today had a TB screening on file. The screening had one response with a yes. A TB test should have been completed based on the yes response of the staff member.
Violation confirmed corrected by letter received from provider on 6/20/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator had not obtained the required training or has linked existing staff members to the facility in the ABCMS.
Violation confirmed corrected by letter received from provider on 7/30/2025
The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The center has an EPR plan. However, the plan was not keyed in the required management portal system.
Violation confirmed corrected by letter received from provider on 7/30/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Six new staff did not have a signed shaken baby and head trauma policy on file.
Violation corrected during visit
Unannounced visit · June 21, 2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Safety drills were completed but not at least every three months.
Violation confirmed corrected by letter received from provider on 6/20/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. A child with diagnosed food allergies to tree nuts and eggs in space # 7 had Benadryl in space #7 without a current medical action plan on file.
Violation confirmed corrected by letter received from provider on 6/21/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child with a chronic medical condition was monitored with an expired permission slip to administer an epi pen in space #3.
Violation confirmed corrected by letter received from provider on 6/21/2024
Unannounced visit · September 26, 2023
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's adopted policy was not posted in space #2. The policy was posted in space #1, then copied and posted in space #2 during the visit.
Violation corrected during visit
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Three safe sleep policies monitored on file were not customized and was a sample only.
Violation confirmed corrected by letter received from provider on 9/27/2023
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff person was past due three hours of annual in-service training.
Violation confirmed corrected by letter received from provider on 11/20/2023
Staff did not complete the health and safety training within one year of employment. Eighteen staff were monitored who did not complete H & S training within one year of employment. Seventeen staff completed the training and only one staff person needs to complete the required training as of today (11/13/23).
Violation confirmed corrected by letter received from provider on 11/30/2023
A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT (a) In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. Space #2 was monitored too dark, with the blinds closed, overhead ceiling lights off and only a small blue light that shined on a portion of the countertop. The administrator, Ms. Price informed the three staff twice to raise the blinds in the classroom before the blinds were raised and natural light made the space much more visible.
Violation confirmed corrected by follow-up visit made by consultant on 11/13/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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