North Carolina DCDEE cited something at 6 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 18, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in for space 2.
Violation confirmed corrected by follow-up visit made by consultant on 6/23/2026
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The see-saw equipment measuring more than 18 inches from the ground did not have adequate surfacing.
Violation confirmed corrected by letter received from provider on 7/20/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed First Aid training prior to the expiration date.
Violation confirmed corrected by letter received from provider on 7/10/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 6/24/19 has not renewed CPR training prior to the expiration date.
Violation confirmed corrected by letter received from provider on 7/10/2026
All records required were not available for review by a representative of the Division. Staff records and program records were not available for review during the visit.
Violation confirmed corrected by follow-up visit made by consultant on 6/23/2026
A valid qualification letter was not on file and available to review at the facility. A staff member hired on 8/23/16, CBC qualification letter expired on 3/19/25 and was renewed on 4/23/25.
Violation corrected during visit
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member hired on 6/29/19, has not completed the health and safety training topics every five years.
Violation confirmed corrected by letter received from provider on 7/15/2026
Unannounced visit · December 3, 2025
A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. In space 4, twenty-four children ages one to five were present watching a movie.
Violation confirmed corrected by letter received from provider on 12/15/2025
For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. Two children one years of age had fallen asleep in the bye bye buggy while engaging in screen time.
Violation confirmed corrected by letter received from provider on 12/15/2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented for the activity that children were engaged in during today's visit.
Violation confirmed corrected by letter received from provider on 12/15/2025
Screen time was offered to children under three years of age. Nine children under the age of three were offered screen time.
Violation confirmed corrected by letter received from provider on 12/15/2025
Unannounced visit · October 27, 2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, a topical ointment expired 7/2025.
Violation confirmed corrected by letter received from provider on 11/10/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 9/11/06 and 8/23/16 did not have a current health questionnaire on file for review.
Violation confirmed corrected by letter received from provider on 11/10/2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 9/11/06 and 8/23/16 did not have a current emergency information form on file for review.
Violation confirmed corrected by letter received from provider on 11/10/2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff member hired on 8/23/16 did not complete a Criminal Background Check prior to the expiration date.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A staff member hired on 9/11/06 and 8/23/16 had not completed the required number of on-going training hours for the 2024-2025 fiscal year.
Violation confirmed corrected by letter received from provider on 11/10/2025
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's operational policies.
Violation confirmed corrected by letter received from provider on 11/10/2025
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A child enrolled on 10/13/25, did not have documentation of receiving or reviewing the facility's parent participation plan.
Violation confirmed corrected by letter received from provider on 11/10/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/11/06 and 8/23/16 did not have a current annual staff evaluation or annual staff development plan on file for review.
Violation confirmed corrected by letter received from provider on 11/10/2025
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's discipline policy.
Violation confirmed corrected by letter received from provider on 11/10/2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three children's signed discipline policy did not include the child's date of enrollment.
Violation confirmed corrected by letter received from provider on 11/10/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the facility roster within the ABCMS portal.
Violation confirmed corrected by follow-up visit made by consultant on 12/3/2025
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 10/13/25, did not have documentation of receiving and reviewing the facility's tobacco restriction.
Violation confirmed corrected by letter received from provider on 11/10/2025
Unannounced visit · May 29, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not sent to consultant within one week of inspection received 5.29/25.
Violation confirmed corrected by letter received from provider on 6/10/2025
Lavatories were not kept clean, in good repair and kept free of storage. Item were stored in the children bathroom.
Violation confirmed corrected by letter received from provider on 6/10/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the facility need to be cleaned.
Violation confirmed corrected by letter received from provider on 6/10/2025
All equipment and furnishings were not in good repair. Toy storage container in space 3 plastic top was cracked and broken.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Mop water was left in hallway. Baby wipes with keep out of reach of children was not locked cabinet. hand sanitizer was not stored 5ft high in classroom.
Violation confirmed corrected by letter received from provider on 6/10/2025
Center did not maintain a record of daily attendance Two children were not signed in to the facility by parent on 5/29/25 and two children were not signed out by parent on 5/28/25.
Violation confirmed corrected by letter received from provider on 6/10/2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an energy drink in the can on the counter of classroom in the presence of children.
Violation confirmed corrected by letter received from provider on 6/10/2025
Unannounced visit · December 4, 2024
A current activity plan was not posted for each group of children for reference. In space #2 the space for one and two year old's an activity plan was not posted.
Violation confirmed corrected by letter received from provider on 12/19/2024
Screen time was offered to children under three years of age. I observed when entering center children under the age of 3 watching a movie in group time.
Violation confirmed corrected by letter received from provider on 12/19/2024
Lavatories were not kept clean, in good repair and kept free of storage. In space #3 children coats were stored in the bathroom area.
Violation confirmed corrected by letter received from provider on 12/19/2024
Incident logs were not completed and maintained as required. Incident logs were not current and maintained.
Violation confirmed corrected by letter received from provider on 12/19/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2 zip lock bags and grocery bags were accessible to children.
Violation confirmed corrected by letter received from provider on 12/19/2024
The EPR Plan did not include the date of the last revision of the plan. The EPR Plan did not have dates of the last revision.
Violation confirmed corrected by letter received from provider on 12/19/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed with staff hire date 8/12/24.
Violation confirmed corrected by letter received from provider on 12/19/2024
Unannounced visit · December 21, 2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. All children were not signed in by parents or staff members.
Violation confirmed corrected by letter received from provider on 1/3/2024
A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the 1 and 2 year old's the last lesson plan was dated for July 2023.
Violation confirmed corrected by letter received from provider on 1/3/2024
For children under three years of age, materials were not made available to children on a daily basis. In the classroom for the 1 and 2 year old some toy shelves were turn to the wall not giving children availability to the toys on the shelf.
Violation confirmed corrected by letter received from provider on 1/3/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. Recorded on the Emergency Drill Log and Report the last recorded drill was dated October 23, 2023. I looked at other dates recorded and they are not consistent.
Violation confirmed corrected by letter received from provider on 1/3/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last Playground inspection was recorded June 2, 2023.
Violation confirmed corrected by letter received from provider on 1/3/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member has not completed the training hours according to their education and experience.
Violation confirmed corrected by letter received from provider on 1/3/2024
Center did not maintain a record of daily attendance. In the classroom for the 1 and 2 year old's the attendance was not done.
Violation corrected during visit
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or Lockdown drill has not been conducted since 7/20/23.
Violation confirmed corrected by letter received from provider on 1/3/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not review annually with staff. The last review was November 2022.
Violation confirmed corrected by letter received from provider on 1/3/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety trainings were not included as part of ongoing training. Staff has not completed training in 5 years.
Violation confirmed corrected by letter received from provider on 1/18/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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