North Carolina DCDEE cited something at 5 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 7, 2026
The depth of the loose surfacing was not based on critical height of the equipment. The mulch depth measured four and a half inches under and around the outdoor stationary play structure. The stationary bus had zero mulch depth under and around the play structure.
Violation confirmed corrected by letter received from provider on 5/18/2026
Unannounced visit · September 29, 2025
Center staff did not follow the EMC plan. On September 22, 2025, a person listed on the EMC did not assess a five-year-old child's injury and staff members failed to notify the parent in a timely manner when the child sustained a fractured collar bone.
Violation confirmed corrected by letter received from provider on 10/7/2025
Unannounced visit · September 16, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) staff member, Yolanda Humphries, employed on August 9, 2021, had a qualification letter on file with an expiration date of August 14, 2025. A new qualification letter was not received until August 27, 2025.
Violation corrected during visit
A valid qualification letter was not on file and available to review at the facility. One (1) staff member, Yolanda Humphries, employed on August 9, 2021, had a qualification letter on file with an expiration date of August 14, 2025. The staff member did not have a current staff qualification letter on file for review from August 14, 2025, through August 26, 2025.
Violation corrected during visit
The child care provider that is a firm, partnership, association, or corporation, the chief executive officer or other person serving in like capacity or a person designated by the chief executive officer as responsible for the operation of the facility, did not complete criminal history background check. The President of the Corporation, Gary Cline, had a qualification letter on file that expired on September 19, 2023.
Violation confirmed corrected by letter received from provider on 11/21/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill, a lockdown drill, was completed on May 23, 2025 at 3:00pm. An emergency drill, a shelter-in-place or lockdown drill, was due to completed by August 23, 2025.
Violation confirmed corrected by letter received from provider on 9/25/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, employed on June 4, 2025, did not have verification of completion of Recognizing and Responding to Suspicions of Child Maltreatment training on file and available for review. The training was due to be completed by September 4, 2025.
Violation confirmed corrected by letter received from provider on 9/25/2025
Unannounced visit · September 24, 2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, the medication authorization form for one (1) prescription Ventolin HFA inhaler, had an authorization valid 09/11/2023 – 09/11/2024.
Violation confirmed corrected by letter received from provider on 10/3/2024
Unannounced visit · October 11, 2023
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent annual fire inspection available for review was conducted on November 30, 2022, with two unapproved sections documented. The facility received on January 30, 2023, an approved report, but not an approved fire inspection report. The facility is waiting for an updated approved fire inspection report to be sent. The fire inspection available for review has two DCDEE ID numbers listed.
Violation confirmed corrected by letter received from provider on 10/25/2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In Building #1, Space #1, on September 1, 2023, twelve children’s arrival and departure times were not documented. During morning drop-off times at the elementary schools, children’s departure times from the vans were not documented on the following dates: on September 7, 2023, six children’s morning departure times were not documented; on September 11, 2023, four children’s morning departure times were not documented; on September 12, 2023, eight children’s morning departure times were not documented; on September 13, 2023, nine children’s morning departure times were not documented; on September 14, 2023, nine children’s morning departure times were not documented; on September 15, 2023, four children’s morning departure times were not documented; on September 18, 2023, nine children’s morning departure times were not documented; on September 19, 2023, seven children’s morning departure times were not documented; on September 20, 2023, one child’s morning departure time was not documented; on September 21, 2023, five children’s morning departure times were not documented; on September 22, 2023, six children's morning departure times were not documented; on September 25, 2023, six children's morning departure times were not documented; on September 27, 2023, five children’s morning departure times were not documented; on September 28, 2023, seven children’s morning departure times were not documented; and on September 29, 2023, eight children’s morning departure times were not documented; on October 2, 2023, nine children’s morning departure times were not documented; on October 3, 2023, eight children’s morning departure times were not documented; on October 4, 2023, eight children’s departure times were not documented; on October 5, 2023, six children’s morning departure times; on October 6, 2023, nine children’s morning departure times were not documented; on October 9, 2023, ten children’s morning departure times were not documented; and on October 10, 2023, ten children’s morning departure times were not documented. In Building #1, in Space #1, the following dates did not document children’s afternoon departure times from the child care facility: on September 6, 2023, four children’s departure times were not documented; on September 7, 2023, two children's departure times were not documented; on September 8, 2023, twelve children's departure times were not documented; on September 11, 2023, one child’s departure was not documented; on September 29, 2023, one child’s departure was not documented. In Building #1, in Space #2, on September 5, 2023, two children’s departure times were not documented; on September 6, 2023, two children's departure times were not documented; on September 7, 2023, two children's departure were not documented; on September 8, two children's departure times were not documented; on September 11, 2023, one child’s departure time was not documented; on September 12, 2023, one child’s departure time was not documented; on September 13, 2023, one child’s departure time was not documented; on September 14, 2023, two children’s departure time were not documented; on September 15, 2023, three children's departure time were not documented; on September 18, 2023, two children's departure time were not documented; on September 19, 2023, two children's departure times were not documented; on September 20, 2023, one child’s departure time was not documented; on September 21, 2023, three children departure times were documented; on September 22, 2023, four children’s departure times were not documented; on September 25, 2023, three children’s departure times were not documented; on September 26, 2023, one child’s departure time was not documented; on September 27, 2023, two children’s departure times were not documented; on September 28, 2023, two children's departure times were not documented; and on September 29, 2023, three children's departure times were not documented. In Building 2, in Space #3, on October 3, 2023, one child’s departure time was not documented; on October 4, 2023, four children’s departure times were not documented; on October 5, 2023, four children's departure times were not documented; on October 6, 2023, one child’s departure time was not documented; on October 9, 2023, two children’s departure times were not documented; and on October 10, 2023, three children's departure times were not documented.
Violation confirmed corrected by letter received from provider on 10/25/2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Building #1kitchen space, the cabinet under the kitchen sink was unlocked. The following items were observed inside the unlocked cabinet with written warnings keep out of reach of young children included one aerosol spray can of Raid Essentials Ant, Spider, and Roach and one aerosol spray can of Asepticare Disenfectant. In the kitchen in an unlocked cabinet above the handwashing sink, were one bottle of Goodsense Ibuprofen, an EPI pen for one former staff member, and a tube of Goodsense antibiotic cream with written warning keep out of reach of children. In Building #2, in Space #3, in the bathroom accessible to children, was an unlocked cabinet where one aerosol spray can of Lysol Odor and one bottle of Clorox Cleaning Bleach Gel with written warning keep out of reach of children were observed.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed on November 11, 2022, had a medical assessment on file for review dated December 14, 2023. One staff member employed on April 30, 2018, had a medical assessment on file for review October 18, 2018.
Violation confirmed corrected by letter received from provider on 10/25/2023
Application for enrollment did not include all required information. Four children enrolled on September 5, 2023, were missing information in the health care needs section on their application. The missing information includes the following: specific health care needs, concerns, and symptoms, information on fears and unique behaviors, medication taken for health care needs, and information on safe medical treatment.
Violation confirmed corrected by letter received from provider on 10/25/2023
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One child enrolled on September 5, 2023, did not have a health assessment on file for review.
Violation confirmed corrected by letter received from provider on 10/25/2023
The health assessment did not include a hearing screening. Two children enrolled on September 5, 2023, did not have on file for review hearing screenings. Hearing screenings needed to be completed and on file for review by October 5, 2023.
Violation confirmed corrected by letter received from provider on 10/25/2023
The health assessment did not include a dental screening. Three children enrolled on September 5, 2023, did not have on file for review dental screenings. Dental screening needed to be completed and on file for review by October 5, 2023.
Violation confirmed corrected by letter received from provider on 10/25/2023
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Four children enrolled on September 5, 2023; chronic health care needs did not have on file for review medical action plans.
Violation confirmed corrected by letter received from provider on 10/25/2023
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two children enrolled on September 5, 2023, the medication permission forms on file for review to administer medications for chronic illnesses were missing dates from when medication can first be administered to when administering medication can be ended. This information was left blank. The medication had not been administered to these two children. One child enrolled on September 5, 2023, did not have on file for review a medication permission form for medication for a chronic illness. The medication had not been administered to the child.
Violation confirmed corrected by letter received from provider on 10/25/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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