Christ Our Shepherd Child Care

Center · Matthews · 226 West John Street

What kind of place is this?

Size 99 children licensed In the middle half for Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.
Approach faith-based

In the program’s own words

“ABEKA CHRISTIAN CURRICULUM *Daily Bible Time: Children learn Scripture, Bible stories and character lessons that align with Christian values. Faith-Based Foundation *Christ-Centered Learning: Abeka integrates Biblical principles into every subject, helping children develop a Christian worldview from a young age.” coskidsmatthews.org, July 2026

How this compares

North Carolina DCDEE cited something at 12 of the 20 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Who will be with our child?

Infant 1 teacher to 5 children
Toddler 1 teacher to 6–9 children

Will it fit our family?

Hours 6:30 AM – 6:00 PM
Schedule Partial Week, Full Week
Accepts subsidy Yes

What will it cost us?

Application fee $100

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
June 4, 2026
On file
20 visits since September 2023 — 8 cited nothing, 6 of those unannounced
Fixed?
All 62 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jun 2026 Unannounced visit 4 findings

Unannounced visit · June 4, 2026

Parent's medication authorization did not include required information. The permission to administer form for one child requiring an epi-pen expired 4/7/2026.

Violation confirmed corrected by letter received from provider on 6/8/2026

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired 2/9/2026 did not have a First Aid certification on file from and approved agency.

Violation confirmed corrected by letter received from provider on 6/5/2026

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired 2/9/2026 did not have a CPR certification on file from and approved agency.

Violation confirmed corrected by letter received from provider on 6/5/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child requiring emergency medication had an expired FARE plan on file dated 5/19/2025.

Violation confirmed corrected by letter received from provider on 6/8/2026

DCDEE facility lookup

Nov 2025 Unannounced visit 10 findings

Unannounced visit · November 24, 2025

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated 7/31/2025 was received by the Division 10/21/2025.

Violation confirmed corrected by letter received from provider on 11/24/2025

A safe indoor and outdoor environment was not provided for the children. On the play area serving preschoolers there was rotted wood on a planter boarder, rusty tricycles, and a storage bin full of water.

Violation confirmed corrected by letter received from provider on 11/24/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, a Magic Eraser was stored accessible to children in an unlocked cabinet lower than five (5) feet. In Space 8, hand sanitizer was observed by a sink accessible to children.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1 bags and baggies were stored in cubbies accessible to children. In Space 4 , plastic bags storing clothing was in a cubby accessible to children.

Violation confirmed corrected by letter received from provider on 11/24/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2019 had a medical report on file dated 7/9/2019. One (1) staff member hired 2/17/2025 had a medical assessment on file dated 3/4/2025.

Violation confirmed corrected by letter received from provider on 11/24/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member hired 7/14/2025 has an unapproved First Aid Certification from National CPR Foundation on file.

Violation confirmed corrected by letter received from provider on 12/15/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member hired 7/14/2025 has an unapproved CPR Certification from National CPR Foundation on file.

Violation confirmed corrected by letter received from provider on 12/15/2025

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) veteran staff member hired 8/29/05 needed 4 additional on going training hours by 8/29/2025.

Violation confirmed corrected by letter received from provider on 12/8/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) new staff members received 4.75 hours documented training during first two weeks of employment.

Violation confirmed corrected by letter received from provider on 11/24/2025

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) veteran staff member hired 5/16/19 did not complete Administration of Medication training.

Violation confirmed corrected by letter received from provider on 11/25/2025

DCDEE facility lookup

Oct 2025 Unannounced visit 2 findings

Unannounced visit · October 14, 2025

All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The resilient surfacing under the swings and stationary equipment was compacted, had large divots and was not sufficient to meet the critical depth requirements for surfacing under stationary equipment more than 18 inches high.

Violation confirmed corrected by letter received from provider on 10/24/2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report submitted did not include the required information including the correct name of the facility, correct date of the incident, medical treatment received, time of incident, location of incident, and all witnesses. The report was not signed by a parent nor was there acknowledgement on the Incident Report from the center stating that the parents refused to sign.

Violation confirmed corrected by letter received from provider on 10/17/2025

DCDEE facility lookup

May 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 1 finding

Unannounced visit · January 28, 2025

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 7, stickers wrapped in plastic labeled not for children under three years old were accessible to children in unlocked drawers.

Violation confirmed corrected by letter received from provider on 1/28/2025

DCDEE facility lookup

Jan 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 21 findings

Unannounced visit · January 7, 2025

All equipment and furnishings were not in good repair. A toy lawn mower located on the toddler playground had a broken piece on the top of the engine, creating a sharp area.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the gym, uncovered outlets were observed near the stage. In Space 3 a plugged in power strip was observed in an unlocked cabinet with uncovered outlets.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, white out and a paint pen was observed in an unlocked drawer. In Space 2 a Magic Eraser was observed in an unlocked drawer. In Space 8, Swiffer pads were observed in an unlocked drawer.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2 Nystatin was observed without a physician's signature on file. In Space 3, Mupricion was observed not in the original box and without a physician's signature on file. In Space 8, Albuterol was observed with no Medical Action Plan on file

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Parent's medication authorization did not include required information. In Spaces 3 and 5 diaper creams were observed without permission to administer forms.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 2, Desitin was observed labeled for a child not enrolled in the classroom and Aquaphor was observed expired 7/2024.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 2, 3, 4, 5, 6, and 8 small items including hair ties, thumb tack, paper clips, and chalk were observed in unlocked drawers accessible to children. In Spaces 1, 3, and 8 plastic was accessible to children.

Violation confirmed corrected by letter received from provider on 1/23/2025

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. August and September , 2024 inspections were not documented. The inspections were documented by a staff member who has not completed Playground Safety Training.

Violation confirmed corrected by letter received from provider on 3/28/2025

Application for employment and date of birth was not on file for all staff. Nine (9) staff members did not have an application on file for review.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member had an emergency information form dated August 8, 2023 on file.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Nine (9) employees did not receive the required hours of orientation within the first six weeks.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) employees did not complete First Aid within 90 days of employment.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) employees did not complete CPR within 90 days of employment.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Nineteen (19) staff members had not completed the required number of on-going staff hours.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Documentation of staff's on-going training was not on file and/or was not current . Documentation was not available and not current for twenty-seven (27) veteran staff members.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One (1) employee scheduled as a floater for the infant room did not have current ITS-SIDS certification.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Seven (7) employees did not complete the required clock hours within two weeks of employment.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Three (3) children did not have an updated immunization record on file.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Thirty-two(32)staff members did not have a signed statement on file before employment.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Staff did not complete the health and safety training within one year of employment. Six (6) staff members did not complete or have certificates available for review within one year of employment.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) staff members did not complete the health and safety training within five years of the previous training.

Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025

DCDEE facility lookup

Nov 2024 Announced visit nothing cited
Sep 2024 Unannounced visit 2 findings

Unannounced visit · September 25, 2024

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground safety checklist for August 2024 was not on file.

Violation confirmed corrected by letter received from provider on 10/10/2024

Application for employment and date of birth was not on file for all staff. An application for a new staff member was not on file.

Violation corrected during visit

DCDEE facility lookup

Aug 2024 Unannounced visit 2 findings

Unannounced visit · August 26, 2024

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Verification that playground inspections were completed for the month of July was not on file.

Violation confirmed corrected by letter received from provider on 9/6/2024

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill conducted was May 14, 2024.

Violation confirmed corrected by letter received from provider on 9/6/2024

DCDEE facility lookup

Jul 2024 Unannounced visit 1 finding

Unannounced visit · July 25, 2024

Medications including prescription and non-prescription items were stored above food. In space #7, emergency medications were stored on an open shelf above food such as marshmallows and a single serve container of cereal.

Violation corrected during visit

DCDEE facility lookup

Jun 2024 Unannounced visit 6 findings

Unannounced visit · June 13, 2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid training expired June 1, 2024.

Violation confirmed corrected by letter received from provider on 7/26/2024

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #7, arrival times for six children had not been recorded on the sign in/out sheet.

Violation corrected during visit

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #8, a bottle of sunscreen was stored less than five feet above the floor. The sunscreen did not require being locked however, is required to be stored at least five feet above the floor.

Violation corrected during visit

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification was not on file that one new staff member received a negative TB test prior to first day of work.

Violation confirmed corrected by letter received from provider on 6/27/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR training expired June 1, 2024.

Violation confirmed corrected by letter received from provider on 7/26/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #8, there was a bottle of sunscreen present with a child's name on it. There was no parent authorization.

Violation corrected during visit

DCDEE facility lookup

May 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit 2 findings

Unannounced visit · April 2, 2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of employment. The staff member's hire date was December 18, 2023.

Violation confirmed corrected by follow-up visit made by consultant on 5/9/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR training within 90 days of employment date. The staff member's hire date was December 18, 2023.

Violation confirmed corrected by follow-up visit made by consultant on 5/9/2024

DCDEE facility lookup

Feb 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit 7 findings

Unannounced visit · January 19, 2024

Children were not adequately supervised at all times. On January 12, 2024, a child one year of age was left unsupervised in the hallway for approximately three to five minutes.

Violation confirmed corrected by follow-up visit made by consultant on 1/25/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, there was a bottle of fragrance body mist with "keep out of reach of children" as well as additional warnings.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff did not complete First Aid training within 90 days of hire date.

Violation confirmed corrected by letter received from provider on 2/5/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff did not complete CPR training within 90 days of hire date.

Violation confirmed corrected by letter received from provider on 2/5/2024

Center did not maintain a record of daily attendance. In space #6, the daily attendance had not been completed for January 17th, 18th, 19th, 2024.

Violation confirmed corrected by letter received from provider on 1/26/2024

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child had a medical action plan however, the plan was not attached to the child's application.

Violation corrected during visit

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member did not complete Recognizing and Responding to Suspicious of Maltreatment training within 90 days of hire date.

Violation corrected during visit

DCDEE facility lookup

Jan 2024 Announced visit nothing cited
Sep 2023 Unannounced visit 4 findings

Unannounced visit · September 18, 2023

Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #1, an infant was observed using a crib that was not labeled with the infant's name on the crib.

Violation corrected during visit

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a container of Boudreaux's diaper cream was located on the counter near the changing table instead of 5 feet above the floor.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member had not updated the health questionnaire annually.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the Emergency Information Form annually.

Violation corrected during visit

DCDEE facility lookup

Before you tour

Christ Our Shepherd Child Care hasn’t published

Sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established.

Who will be with our child

Will it fit our family

Not yet reported: ages served, days / week, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Christ Our Shepherd Child Care? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.