North Carolina DCDEE cited something at 8 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 5, 2026
Bottles were propped. In space #B1-1, I observed two (2) infants with propped bottles.
Violation confirmed corrected by letter received from provider on 3/13/2026
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #B1-1, children's hands were not washed before/after bottle feeding.
Violation confirmed corrected by letter received from provider on 3/13/2026
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #B1-1, staff did not wash their hands before bottle feeding.
Violation confirmed corrected by letter received from provider on 3/13/2026
All equipment and furnishings were not in good repair. In space #B2-B the refrigerator top was broken. On the playground for younger children, I observed broken car pieces on the ground.
Violation confirmed corrected by letter received from provider on 3/13/2026
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed a large tree branch over the playground's fence.
Violation confirmed corrected by letter received from provider on 3/13/2026
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for February 2026.
Violation confirmed corrected by letter received from provider on 3/13/2026
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete their required ongoing training hours. Seven (7) hours are missing for M.C.
Violation confirmed corrected by letter received from provider on 3/13/2026
The depth of the loose surfacing was not based on critical height of the equipment. The mulch did not meet the six (6) inch height requirement on the playground for older children.
Violation confirmed corrected by letter received from provider on 3/13/2026
Unannounced visit · February 5, 2026
Comfortable provisions were not made for children who wished to rest or were sick. In space #B2-A, a school-age child was asleep on the floor in the library center.
Violation corrected during visit
Enhanced staff/child ratios and group sizes were not met. In space #B1-2, I observed one (1) teacher with ten (10) children between the ages of one (1) and four (4). Shortly after a school-age child joined her group bringing the total to eleven (11) children.
Violation corrected during visit
Unannounced visit · December 23, 2025
All equipment and furnishings were not in good repair. In space #B2-B, I observed two (2) pink couches that needed cleaning and a red couch in need of repair or replacement. This is a repeat violation.
Violation confirmed corrected by letter received from provider on 12/29/2025
Unannounced visit · March 6, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's last fire inspection on file with DCDEE was completed on 2/22/24.
Violation confirmed corrected by letter received from provider on 3/18/2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #B1-2, children were not all signed in, one (1) child was missing an arrival timestamp.
Violation confirmed corrected by letter received from provider on 3/18/2025
All equipment and furnishings were not in good repair. In space #B2-B, I observed a broken stool that belonged with a vanity set.
Violation confirmed corrected by letter received from provider on 3/18/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #B2-A, I observed one (1) outlet without a cover.
Violation corrected during visit
Center staff did not comply with the safe sleep policy. In space #B1-1, I observed crib sheets that were loosely fitted.
Violation confirmed corrected by letter received from provider on 3/18/2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff file did not have their required on-going training hours completed.
Violation confirmed corrected by letter received from provider on 3/20/2025
On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One (1) staff file did not have their completed health and safety training's on file.
Violation confirmed corrected by letter received from provider on 3/18/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children’s applications did not have annual updates to their application (emergency section).
Violation confirmed corrected by letter received from provider on 3/18/2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) children’s file needed an updated medical action plan for their food allergies.
Violation confirmed corrected by letter received from provider on 3/18/2025
Unannounced visit · November 8, 2024
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. I observed new playground equipment that was placed on the older playground, there was no protective surfacing beneath.
Violation confirmed corrected by letter received from provider on 11/19/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. I observed outdoor equipment with areas at the bottom covered in ants and another type of insect, other areas in the play space had ants and ant hills present.
Violation confirmed corrected by letter received from provider on 11/19/2024
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #B2-B, I observed broken furniture by the dollhouse. In the outdoor learning environment for older children, I observed a broken red wood panel. On the bus used for transportation, I observed one (1) seat with holes and two (2) back supports with rips.
Violation confirmed corrected by letter received from provider on 11/19/2024
Center staff did not comply with the safe sleep policy. In space #B1-1, I observed the temperature set for sixty-five (65) degrees Fahrenheit.
Violation corrected during visit
Unannounced visit · March 7, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. On 3/6/24 I received the updated fire inspection via email, the fire inspection was completed on 2/22/24.
Violation corrected during visit
A current activity plan was not posted for each group of children for reference. In space #B2-B, the observed activity plans were dated for January and December.
Violation confirmed corrected by letter received from provider on 3/21/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) child had a milk bottle without a visible full name or date.
Violation confirmed corrected by letter received from provider on 3/21/2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. I observed the refrigerator reading temperatures over 45 degrees Fahrenheit, one of the thermometer’s read a temp of 50 degrees Fahrenheit and the other 60 degrees Fahrenheit.
Violation confirmed corrected by letter received from provider on 3/21/2024
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch on the toddler playground did not meet he adequate depth for mulch.
Violation confirmed corrected by letter received from provider on 3/21/2024
All equipment and furnishings were not in good repair. In space #2B, used for school aged children, please ensure that all books that are worn and torn are replaced/removed. The carpet in this space was visibly dirty with food crumbs and in need of cleaning. In the outdoor environment, I observed an infant walking device with tears and ripped fabric, this was removed during the walkthrough.
Violation confirmed corrected by letter received from provider on 3/21/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #B2-A, I observed an outlet not covered
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Six (6) children’s information were missing a photograph, two (2) photographs had fallen off of the applications leaving four (4) remaining applications in need of a child’s photograph to be attached.
Violation confirmed corrected by letter received from provider on 3/21/2024
Application for enrollment did not include all required information. One (1) child’s application did not have the health care needs section completed.
Violation confirmed corrected by letter received from provider on 3/21/2024
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #B1-1, I observed a monster energy drink on a shelf that belonged to the teacher.
Violation confirmed corrected by letter received from provider on 3/21/2024
The EPR Plan did not include the date of the last revision of the plan. The EPR plan was last updated and revised on 2/23/24, however the current numbers for contacts and enrollment were not current.
Violation confirmed corrected by letter received from provider on 3/21/2024
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. L.A is no longer employed at your facility and listed as a person responsible for carrying out the emergency medical care plan.
Violation confirmed corrected by letter received from provider on 3/21/2024
Unannounced visit · November 8, 2023
Center staff did not comply with the safe sleep policy. I observed an infant child asleep in a wagon.
Violation corrected during visit
Unannounced visit · October 30, 2023
Children under one year of age were not kept separate from children two years and older. I observed two (2) children ages 2-years-old with infants in space B1-2.
Violation corrected during visit
All staff did not wash their hands thoroughly after diapering each child. I observed the teacher in space B1-2 not wash their hands after diapering a child.
Violation corrected during visit
A child's hands were not washed after each diaper change. I observed a child get a diaper change and the child's hands were not washed.
Violation confirmed corrected by letter received from provider on 11/2/2023
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have their First Aid and CPR certification on file available for review.
Violation confirmed corrected by letter received from provider on 11/2/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have their First Aid and CPR certification on file available for review.
Violation confirmed corrected by letter received from provider on 11/2/2023
Enhanced staff/child ratios and group sizes were not met. I observed eleven (11) children with one (1) teacher in space B1-2
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff did not have their Recognizing and Responding training on file and available for review.
Violation confirmed corrected by letter received from provider on 11/2/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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