Childtime runs 3 licensed locations in Charlotte.
North Carolina DCDEE cited something at 8 of the 16 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 29, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's last fire inspection on file with DCDEE was completed on 2/11/25. During the visit, I obtained the most current inspection dated 2/11/26.
Violation corrected during visit
A current activity plan was not posted for each group of children for reference. In space #1, I observed a lesson plan dated for the week of 6/22/26.
Violation corrected during visit
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) staff members did not have hours recorded for the first six weeks.
Violation confirmed corrected by letter received from provider on 6/29/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) files did not have the six clock hours of training in the required topic areas.
Violation confirmed corrected by letter received from provider on 6/29/2026
A valid qualification letter was not on file and available to review at the facility. S.B did not have a current qualification letter on file.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. The preschool playgrounds did not meet the adequate depth of six (6) inches of material (mulch).
Violation confirmed corrected by letter received from provider on 7/10/2026
Unannounced visit · November 13, 2025
All equipment and furnishings were not in good repair. Space #3 had a broken sensory table lid.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.One (1) staff file did not have the R&R training within the last twelve (12) months or within ninety (90) days of hire. One (1) staff file had the R&R training after ninety (90) days.
Violation confirmed corrected by letter received from provider on 11/18/2025
Staff did not complete the health and safety training within one year of employment. One (1) staff file did not have the health and safety trainings completed within their first year of employment.
Violation confirmed corrected by letter received from provider on 11/18/2025
Unannounced visit · October 13, 2025
Children were not adequately supervised at all times. On 9/26/25 at 1:55PM, five (5) children were left unattended in a staff hallway while the staff member responsible for the group of children used the rest room.
Violation confirmed corrected by letter received from provider on 10/13/2025
Unannounced visit · May 29, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's last fire inspection on file with DCDEE was completed on 2/1/24. During the visit I obtained a more recent inspection completed on 2/11/25, this was not completed annually and was not submitted within the required seven (7) days.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #7, I observed a child’s cot not placed at least 18” apart or separated by partitions while in use.
Violation corrected during visit
All equipment and furnishings were not in good repair. In space #1, I observed one (1) crib with a broken wheel leg and an infant inside the crib. In space #5, I observed a toilet seat that needed to be removed and replaced with a new seat. In space #5, a couch in the reading area was dirty and needed to be cleaned. I observed the paint on the play structure for older children with deteriorating paint in several areas.
Violation confirmed corrected by letter received from provider on 6/17/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. I observed the playground for older children with a fire ant hill by the sidewalk.
Violation confirmed corrected by letter received from provider on 6/12/2025
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted.
Violation confirmed corrected by letter received from provider on 6/12/2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed a ripped shade cover on two (2) sides with metal rods sticking out on the playground for 2 and 3-year-old children. I observed a broken handle on storage cabinet on the playground for older children.
Violation confirmed corrected by letter received from provider on 6/12/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file had a medical report with the physician’s name and title; however, the form was not completed.
Violation confirmed corrected by letter received from provider on 6/12/2025
The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The EPR training was completed by the director and the EPR plan due date was set for 5/15/25, the EPR plan was completed on 5/17/25.
Violation corrected during visit
All beds,cots, or mats with individual linen were not provided for each child. In space #2 and #7, children were observed without their own individual linen for nap time.
Violation confirmed corrected by letter received from provider on 6/13/2025
Unannounced visit · November 14, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space #1 was reading a temperature of over sixty (60) degrees Fahrenheit.
Violation confirmed corrected by letter received from provider on 11/26/2024
All equipment and furnishings were not in good repair. A toilet seat in space #5 is in need of repair or replacement. The sinks between space #6 and #7 were in need of cleaning. I observed a white gutter pipe with sharp edges on the playground for 2’s/3’s.
Violation confirmed corrected by letter received from provider on 11/26/2024
A drug or medicine was administered after its expiration date. I observed an expired diaper cream in space #3.
Violation corrected during visit
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One (1) infant file was missing receipt of the safe sleep policy.
Violation confirmed corrected by letter received from provider on 11/26/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three (3) staff files had completed their Health Questionnaire after the annual date.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) staff files had completed their Emergency Info form after the annual date.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid and CPR was not completed within ninety (90) days of employment for one (1) staff member. One (1) staff file had a certification from an agency/organization that was not approved by DCDEE.
Violation confirmed corrected by letter received from provider on 11/26/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. First Aid and CPR was not completed within ninety (90) days of employment for one (1) staff member. One (1) staff file had a certification from an agency/organization that was not approved by DCDEE.
Violation confirmed corrected by letter received from provider on 11/26/2024
Documentation of staff's on-going training was not on file and/or was not current. Two (2) existing staff files were missing on-going training documentation and certificates.
Violation confirmed corrected by letter received from provider on 11/15/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Eleven (11) staff files had five (5) hours completed out of the six (6) hours required for orientation in the 1st 2 weeks.
Violation confirmed corrected by letter received from provider on 11/26/2024
The health assessment did not include a dental screening. Two (2) files were missing a dental screening.
Violation confirmed corrected by letter received from provider on 12/6/2024
The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. I was unable to verify that at least one (1) person at the facility has taken the EPR training.
Violation confirmed corrected by letter received from provider on 1/16/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) staff, M.H and L.M.C, did not complete the health and safety training topics within five years of completing the previous training topics.
Violation confirmed corrected by letter received from provider on 11/26/2024
Unannounced visit · June 12, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's last fire inspection on file with DCDEE was completed on 12/8/22. During the visit I obtained a recent inspection completed on 2/1/24.
Violation corrected during visit
A current activity plan was not posted for each group of children for reference. In space #4 and #5 a lesson plan was not posted for the current week.
Violation confirmed corrected by letter received from provider on 6/21/2024
A safe indoor and outdoor environment was not provided for the children. I observed a metal gate fence with two (2) hazards, a metal rod was protruding from the bottom and a hole was developing at the bottom of the fence gate.
Violation confirmed corrected by letter received from provider on 6/26/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two (2) new staff did not have their TB test/screen completed prior to employment.
Violation corrected during visit
A valid qualification letter was not on file and available to review at the facility. DML did not have their qualification letter on file and available for review.
Violation corrected during visit
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Three (3) new staff did not have their medical report completed prior to employment.
Violation confirmed corrected by letter received from provider on 6/21/2024
Unannounced visit · January 29, 2024
Children were not adequately supervised at all times. On 1/5/24 a three-year-old child was left unattended outdoors on the playground for an unknown amount of time.
Violation confirmed corrected by letter received from provider on 2/12/2024
Unannounced visit · November 15, 2023
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space # 5 that serves preschool age children there was no documentation of screen time as a free choice activity.
Violation confirmed corrected by letter received from provider on 12/1/2023
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1 that cares for infants there were plastic bags accessible.
Violation corrected during visit
All vehicles used to transport children were not free of hazards. On Bus #3 used to transport school age children the front tire treads did not measure 2/32 inches in depth. In bus #1, #2 and #3 there were disinfectant wipes accessible to the children. This violation was corrected during the visit.
Violation confirmed corrected by letter received from provider on 12/1/2023
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. There were two children whose file did not have yearly updated emergency medical care information.
Violation confirmed corrected by letter received from provider on 12/1/2023
Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files did not have a completed medical exam or health assessment on file.
Violation confirmed corrected by letter received from provider on 12/1/2023
The EPR Plan did not include the date of the last revision of the plan. The EPR plan has not been updated since 2018.
Violation confirmed corrected by letter received from provider on 12/15/2023
The depth of the loose surfacing was not based on critical height of the equipment. On the playgrounds that serve preschoolers the mulch measured one half an inch under the playground structure. The toddler playground mulch measures one and one half an inch under the swing set structure.
Violation confirmed corrected by letter received from provider on 12/15/2023
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Eleven children's files did not have a statement with parent signatures for Shaken Baby Syndrome and Abusive Head Trauma.
Violation confirmed corrected by letter received from provider on 12/1/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
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Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
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