Children's Academy At Lakepointe

Center · Charlotte · 2701 Water Ridge Pkwy

What kind of place is this?

Size 124 children licensed In the middle half for Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov

How this compares

North Carolina DCDEE cited something at 10 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Four Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 3, 2026
On file
12 visits since August 2023 — 2 cited nothing, 2 of those unannounced
Fixed?
All 42 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 6 findings

Unannounced visit · August 3, 2026

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet covers were uncovered in the following spaces: an outlet was not covered in space 2, two (2) outlets were not covered in space 3, two (2) outlets were no covered in space 5, one (1) outlet was not covered in space 6, and an outlet was not covered in space 8

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The plastic barrier was exposed under the mulch on the playground for two (2) year-old children.

Violation confirmed corrected by letter received from provider on 8/7/2026

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Medical forms were not on file for two (2) children, and one (1) child did not have an immunization records on file (records).

Violation confirmed corrected by letter received from provider on 8/7/2026

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Six (6) children's record OFF Premise forms were not current.

Violation confirmed corrected by letter received from provider on 8/14/2026

The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play areas.

Violation confirmed corrected by letter received from provider on 8/14/2026

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not contain a signed Shaken Baby Syndrome and Abusive Head Trauma policy.

Violation confirmed corrected by letter received from provider on 8/10/2026

DCDEE facility lookup

May 2026 Unannounced visit 2 findings

Unannounced visit · May 4, 2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a child that had a scratch/rash on the child's face. Four (4) incident reports dated March 25, 2025, April 16, 2026, April 22, 2026, and April 29, 2026, were missing information and missing the following information: facility i.d., facility name, child's complete name, location, not signed by teacher/not signed by parent, county name, center contacted (box), date/time witness, medical treatment received, and form completed by; four (4) incident reports were not maintain in the child's file.

Violation confirmed corrected by letter received from provider on 5/7/2026

Incident logs were not completed and maintained as required. Four (4) incident reports, March 25, 2025, April 16, 2026, April 22, 2026, and April 29, 2026, were not documented on the incident log and maintained as required.

Violation confirmed corrected by letter received from provider on 5/7/2026

DCDEE facility lookup

Mar 2026 Unannounced visit 2 findings

Unannounced visit · March 20, 2026

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.

Violation corrected during visit

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A Medication authorization form was not on file for an emergency medication.

Violation confirmed corrected by letter received from provider on 4/3/2026

DCDEE facility lookup

Aug 2025 Unannounced visit nothing cited
Aug 2025 Unannounced visit 4 findings

Unannounced visit · August 14, 2025

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space 4.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic bag that had contained dirt was accessible to children on the playground that is used for two (2) and three (3) year-old children.

Violation corrected during visit

First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. The fire extinguisher was not mounted in the white small bus that is used to transport children.

Violation corrected during visit

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A child (A.K.) Off Premise form expired August 24, 2024.

Violation confirmed corrected by letter received from provider on 8/27/2025

DCDEE facility lookup

Apr 2025 Unannounced visit 4 findings

Unannounced visit · April 2, 2025

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 1.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were three (3) outlets uncovered in space 1, an outlet uncovered in space 6 and space 7.

Violation corrected during visit

Parent's medication authorization did not include required information. There was no parent authorization to administer creams for child A.P. (Aquaphor cream) in space 3 and for child K. W. (Aquaphor cream)in space 3.

Violation confirmed corrected by letter received from provider on 4/2/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The length of time the authorization was expired for child Z.S. in space 1; expired February 3, 2025. A child in space 3, A.P. form expired March 1, 2025.

Violation confirmed corrected by letter received from provider on 4/2/2025

DCDEE facility lookup

Oct 2024 Unannounced visit 2 findings

Unannounced visit · October 8, 2024

Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). A dirty diaper was in a plastic bag tied to the door exiting to the playground; children were playing on the playground.

Violation corrected during visit

A violation was found for which there is no item number.15A NCAC 18A .2820 STORAGE (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria's kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria's kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. The kitchen door was open and accessible to children.

Violation corrected during visit

DCDEE facility lookup

Aug 2024 Unannounced visit 9 findings

Unannounced visit · August 19, 2024

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a cement cylinder block and a water hose accessible to children on the playground for toddler children.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an outlet uncovered in space 1.

Violation corrected during visit

Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate to the outdoor play area was open while children from space 7., was in the outdoor play area.

Violation corrected during visit

A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid Information sheet was not posted.

Violation corrected during visit

First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not in the Ford van.

Violation corrected during visit

Medical exam or health assessment record was not on file before or within 30 days after admission. A child (T.Q.) did not have a medical or health exam on file before or within 30 days after admission.

Violation confirmed corrected by letter received from provider on 8/30/2024

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Child (T.Q.) and (K.H.) did not have an immunization record.

Violation confirmed corrected by letter received from provider on 8/26/2024

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child (T.Q.) did not have a parent signature for notification of the smoking and tobacco restriction.

Violation confirmed corrected by letter received from provider on 8/30/2024

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child (K.B.) did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.

Violation confirmed corrected by letter received from provider on 8/24/2024

DCDEE facility lookup

Jun 2024 Unannounced visit 7 findings

Unannounced visit · June 10, 2024

The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. An infant feeding plan (T.G.) in space 1., did not include the parent signature

Violation confirmed corrected by letter received from provider on 6/12/2024

All beds, cots, or mats with individual linen were not provided for each child. In space 1., one (1) toddler was observed asleep on a large pillow, and two (2) toddlers were observed asleep on a boppys; the toddler children were not asleep on cots.

Violation corrected during visit

Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The toddlers that were observed asleep in space 1., were not placed at least 18 inches apart.

Violation corrected during visit

Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drills were incomplete (drill record) for April 2024 and for May 2024; last fire drill was conducted on March 8, 2024.

Violation confirmed corrected by letter received from provider on 6/12/2024

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff (Y.T.) did not have a completed health questionnaire on file.

Violation confirmed corrected by letter received from provider on 6/11/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was not a staff signature (J.S.) and date for The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file.

Violation corrected during visit

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space 2., a standing authorization for an over-the-counter topical ointment expired February 13, 2024 for a child (B.K.).

Violation confirmed corrected by letter received from provider on 6/10/2024

DCDEE facility lookup

Oct 2023 Unannounced visit nothing cited
Sep 2023 Unannounced visit 2 findings

Unannounced visit · September 20, 2023

Prior to employment a Criminal Background Check was not completed. A Registered Behavior Therapist (C.R.) did not have a Criminal Background Check through ABCMS completed

Violation confirmed corrected by letter received from provider on 9/26/2023

A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available to Registered Behavior Therapist (C.R.)

Violation confirmed corrected by letter received from provider on 10/3/2023

DCDEE facility lookup

Aug 2023 Unannounced visit 4 findings

Unannounced visit · August 23, 2023

No longer displayed by the state

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Six (6) staff required to receive on-going training had not completed the required number of hours according to their education and experience.

Violation confirmed corrected by letter received from provider on 9/6/2023

No longer displayed by the state

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) new employee did not document completed six (6) clock hours of training in required topic areas.

Violation confirmed corrected by letter received from provider on 9/6/2023

No longer displayed by the state

A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A written statement from four (4) children's parents giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not updated.

Violation confirmed corrected by letter received from provider on 9/6/2023

No longer displayed by the state

The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch under the climbing structure on the preschool playground was not based on critical height of the equipment.

Violation confirmed corrected by letter received from provider on 9/15/2023

DCDEE facility lookup

Before you tour

Children's Academy At Lakepointe hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Children's Academy At Lakepointe? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.