Childcare Network runs 20 licensed locations in Charlotte.
North Carolina DCDEE cited something at 5 of the 5 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 10, 2026
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A signed statement by the parent/guardian attesting the receipt of the Summary of the North Carolina Child Care Law was not on file for one (1) child, enrolled on June 9, 2025. The signed statement by the parent/guardian attesting the receipt of the Summary of the North Carolina Child Care Law for one (1) child, enrolled on August 31, 2023, was dated April 22, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
Center staff did not comply with the safe sleep policy. In Space #1, one (1) infant, four (4) months of age, had a visual sleep check documented on March 9, 2026, at 2:00pm and not again until 2:26pm. In Space #1, one (1) infant, eight (8) months of age, had a visual sleep check documented on February 17, 2026, at 12:48pm and not again until 1:05pm. In Space #1, one (1) infant, three (3) months of age, had a visual sleep check documented on February 17, 2026, at 11:25am and not again until 11:45am. In Space #1, one (1) infant, five (5) months of age, had a visual sleep check documented on February 19, 2026, at 10:45am and not again until 11:15am. In Space #1, one (1) infant, six (6) months of age, had a visual sleep check documented on February 25, 2026, at 11:30am and not again until 12:00pm. In Space #1, one (1) infant, four (4) months of age, had a visual sleep check documented on March 6, 2026, at 12:00pm and not again until 12:18pm, and at 12:40am and not again until 1:00pm. In Space #1, one (1) infant, four (4) months of age, had a visual sleep check documented on March 4, 2026, at 9:00am and not again until 9:30am.
Violation confirmed corrected by letter received from provider on 3/24/2026
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A signed statement by the parent/guardian acknowledging receipt of the facility’s safe sleep policy was not on file for one child, born on October 11, 2024, and enrolled on June 9, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The first aid certification for one (1) staff member, employed on March 5, 2024, expired on January 16, 2026.
Violation confirmed corrected by letter received from provider on 3/24/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR certification for one (1) staff member, employed on March 5, 2024, expired on January 16, 2026.
Violation confirmed corrected by letter received from provider on 3/24/2026
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. An acknowledgement by the parent/guardian of receipt of the facility’s operational policies was not on file for one (1) child, enrolled on June 9, 2025. The acknowledgement by the parent/guardian of receipt of the facility’s operational policies for one (1) child, enrolled on August 31, 2023, was dated April 15, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled on June 15, 2020, was updated on October 5, 2022, and not again until January 18, 2026. The emergency information on file for one (1) child, enrolled on March 8, 2024, was updated on April 5, 2024, and not again until January 12, 2026. The emergency information on file for one (1) child, enrolled on November 6, 2023, was updated on November 13, 2024, and not again until January 2026 (no date listed). The emergency information on file for one (1) child, enrolled on March 23, 2020, was updated on November 5, 2021, and not again until January 12, 2026. The emergency information on file for one (1) child, enrolled on August 31, 2023, was most recently updated on November 4, 2024.
Violation confirmed corrected by letter received from provider on 3/24/2026
Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam on file for one (1) child, enrolled on March 23, 2020, was dated October 1, 2021. The medical exam on file for one (1) child, enrolled on April 24, 2023, was dated January 8, 2024. There was no medical exam on file for one (1) child, enrolled on August 31, 2023, and one (1) child, enrolled on June 9, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed statement by the parent/guardian acknowledging receipt of the facility’s discipline policy was not on file for one (1) child, enrolled on June 9, 2025. The signed statement by the parent/guardian of the facility’s discipline policy for one (1) child, enrolled on August 31, 2023, was dated April 22, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One (1) staff member, employed on October 4, 2021, and one (1) staff member, employed on December 10, 2025, were not entered into the ABCMS Provider Portal.
Violation confirmed corrected by letter received from provider on 3/24/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A signed statement by the parent/guardian acknowledging receipt of the facility’s Prevention of Shaken Baby and Abusive Head Trauma Policy was not on file for one (1) child, enrolled on June 9, 2025. A signed statement by the parent/guardian acknowledging receipt of the facility’s Prevention of Shaken Baby and Abusive Head Trauma Policy for one (1) child, enrolled on August 31, 2023, was dated April 15, 2025.
Violation confirmed corrected by letter received from provider on 3/24/2026
Unannounced visit · October 22, 2025
Diaper changing surfaces were not kept free of storage. In Space #1, two (2) cloth “boppy pillows” were on the diaper changing table and remained on the diaper changing table until a diaper change was needed.
Violation corrected during visit
Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. In Space #1, the staff member performing a diaper change sprayed the diaper changing table with the sanitizing solution, let the sanitizing solution sit for more than two (2) minutes, then wiped the changing table dry with paper towels. The staff member then washed their hands, got all supplies needed for the diaper change, completed the diaper changing procedure, wiped the infant’s hands with a wipe, and put the infant on the floor next to a shelf containing toys. The staff member then sprayed the diaper changing table with the sanitizing solution, let sit for over two (2) minutes, and wiped the table dry with paper towels. A detergent solution and a disinfecting solution was not used when cleaning the diaper changing table before or after the diaper change.
Violation confirmed corrected by letter received from provider on 10/22/2025
Unannounced visit · September 16, 2025
A violation was found for which there is no item number. 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. In Space #11, there was no toilet paper in the restroom designated as the “Boys” bathroom.
Violation corrected during visit
Unannounced visit · April 7, 2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The most recent emergency information on file for one (1) child, enrolled on October 5, 2023, was updated on October 5, 2023.
Violation confirmed corrected by letter received from provider on 4/21/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child, enrolled on July 10, 2023, had a medical exam on file dated February 1, 2024. One (1) child, enrolled on May 30, 2023, had a medical exam on file dated August 21, 2023. One (1) child, enrolled on February 20, 2023, had a medical exam on file dated October 6, 2023.
Violation confirmed corrected by letter received from provider on 4/21/2025
Children's records were not made available for review. One (1) child, enrolled on May 27, 2021, did not have an application, a signed statement by the parent or guardian acknowledging receipt of the facility’s discipline policy, a signed statement by the parent or guardian acknowledging receipt of the facility’s prevention of shaken baby and abusive head trauma policy, a signed statement by the parent or guardian acknowledging receipt of the facility’s safe sleep policy, a signed statement by the parent or guardian acknowledging the receipt of the summary of the North Carolina Child Care Law, a signed statement by the parent or guardian acknowledging receipt of the facility’s operational policies, or a signed statement by the parent or guardian acknowledging the receipt of the facility’s parent participation plan on file, available for review. One (1) child, enrolled on November 11, 2024, did not have an application, a signed statement by the parent or guardian acknowledging receipt of the facility’s discipline policy, a signed statement by the parent or guardian acknowledging receipt of the facility’s prevention of shaken baby and abusive head trauma policy, a signed statement by the parent or guardian acknowledging the receipt of the summary of the North Carolina Child Care Law, a signed statement by the parent or guardian acknowledging receipt of the facility’s operational policies, or a signed statement by the parent or guardian acknowledging the receipt of the facility’s parent participation plan on file, available for review. One (1) child, enrolled on August 19, 2024, did not have a signed statement by the parent or guardian acknowledging receipt of the facility’s discipline policy, a signed statement by the parent or guardian acknowledging receipt of the facility’s prevention of shaken baby and abusive head trauma policy, a signed statement by the parent or guardian acknowledging the receipt of the summary of the North Carolina Child Care Law, a signed statement by the parent or guardian acknowledging receipt of the facility’s operational policies, or a signed statement by the parent or guardian acknowledging the receipt of the facility’s parent participation plan on file, available for review.
Violation confirmed corrected by letter received from provider on 4/21/2025
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child, enrolled in the NC Pre-Kindergarten Program on August 19, 2025, did not have a completed health assessment on file. One (1) child, enrolled in the NC Pre-Kindergarten Program on August 19, 2024, did not have a vision screening completed as part of their health assessment. Two (2) children, both enrolled in the NC Pre-Kindergarten Program on August 19, 2024, did not have a hearing screening completed as part of their health assessment.
Violation confirmed corrected by letter received from provider on 4/21/2025
Unannounced visit · July 9, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerators in space #1, and space #2, did not maintain a temperature of 45 degrees F. or below. The thermometer located in the refrigerators used to store bottles in space #1, and space #2, were observed at 50 degrees F.
Violation confirmed corrected by letter received from provider on 7/23/2024
A safe indoor and outdoor environment was not provided for the children. On the playground used by school age children, the wooden barrier around the composite structure had exposed rusty nails and splintering wood on the backside of the barrier.
Violation confirmed corrected by letter received from provider on 7/23/2024
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. On the playground used by preschool age children, a "Bobcat" brand excavator was observed near the back of the fence.
Violation confirmed corrected by letter received from provider on 7/23/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #8, one aerosol can of "Sound Body" Aloe Enriched Shave Cream was observed in the unlocked wooden cabinet to the right of the freezer.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Four containers of "Nice and Clean" baby wipes in the plastic packaging and one container of Equate baby wipes in the plastic packaging were stored under the unlocked diaper changing table in space #1 and accessible to seven infants. One container of Pampers baby wipes in the plastic packaging was stored under the unlocked diaper changing table in space #2, and accessible to six toddlers, one year of age. Plastic packaging and Ziploc baggies containing children's clothing were stored in the children's cubbies less than five feet from the floor surface in space #7, and accessible to three children two years of age.
Violation confirmed corrected by letter received from provider on 7/23/2024
Center staff did not comply with the safe sleep policy. In space #1, one infant, four months of age, was observed sleeping on their tummy at 10:57am. The sleep chart located on the wall above the crib where the infant was sleeping, “cannot roll over” was documented on the form. The crib did not have documentation attached that noted the infant was able to rollover. The most recent sleep check for the infant, four months of age was documented at 10:30am and “t” was circled that documented the position the infant was observed while sleeping. The safe sleep policy posted in space #1, confirmed that caregivers would document when an infant was able to rollover and visual sleep checks would be conducted every fifteen minutes.
Violation confirmed corrected by letter received from provider on 7/23/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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