Childcare Network runs 20 licensed locations in Charlotte.
North Carolina DCDEE cited something at 11 of the 15 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 30, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 2/26/25. The inspection was completed on 2/4/26 however the DCDEE form was not completed due to an out of compliance item on the fire panel. The facility is waiting on repair and reinspection.
Violation confirmed corrected by letter received from provider on 4/20/2026
Children between 12 and 24 months of age were grouped with children 3 years of age or older. One (1) three year old child was present in Space 4 with children between the age of 12 and 24 months.
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint on the wall outside of Space 7 was chipped and peeling.
Violation confirmed corrected by letter received from provider on 5/1/2026
All equipment and furnishings were not in good repair. The paint on the hand rails leading to the preschool playground were chipped and peeling. Chipped paint was accessible to children.
Violation confirmed corrected by letter received from provider on 5/1/2026
Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe pick-up and delivery procedures were not posted in the lobby on the parent board.
Violation corrected during visit
Application for enrollment did not include all required information. The facility used electronic applications. All of the required information is included on the application, however parents did not address each line item.
Violation confirmed corrected by letter received from provider on 4/6/2026
Enhanced staff/child ratios and group sizes were not met. There were eleven (11) children ages 3 and 4 years old present with one (1) teacher in Space 7. The ratio is 1:10. Thirteen (13) children 1, 2, and 3 years old were present with two (2) teachers in Space 4. The maximum group size for groups of children with one year old children is ten (10).
Violation confirmed corrected by follow-up visit made by consultant on 4/10/2026
The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured less than 6 inches underneath fall zones on the preschool playground.
Violation confirmed corrected by letter received from provider on 5/1/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee hired 9/30/25 did not have a Child Maltreatment training certificate available for review. The teacher completed the training during the visit.
Violation corrected during visit
Unannounced visit · October 7, 2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher's chips and cup of soda were observed sitting on the counter in Space 2.
Violation corrected during visit
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The employee roster was not completed in the ABCMS portal.
Violation confirmed corrected by letter received from provider on 10/31/2025
Unannounced visit · July 8, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a three year old child who was injured on 6/27/25.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
Incident logs were not completed and maintained as required. The incident log did not include incident reports that were completed in May 2025. The last entry on the log was for April 2025.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed a teacher bent over a child pointing her finger at him and using a harsh tone telling him to listen.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed. Repeat violation.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file. She was onsite today caring for children. Repeat violation.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
Unannounced visit · June 24, 2025
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The air conditioning was not working properly in Space 2 for infants. The temperature in the room was 78 degrees.
Violation confirmed corrected by follow-up visit made by consultant on 7/8/2025
Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file.
Violation confirmed corrected by follow-up visit made by consultant on 7/17/2025
Unannounced visit · June 10, 2025
Children were not adequately supervised at all times. On 6/4/25 a three (3) year old child left the playground and was found unsupervised in the courtyard of the facility by the assistant director. The teacher responsible for the child was unaware of where the child was for approximately five (5) minutes.
Violation confirmed corrected by follow-up visit made by consultant on 6/24/2025
All equipment and furnishings were not in good repair. The gate leading the parking lot located directly off Woodlawn Road did not latch properly. The gate was able to be pulled open without lifting the latch. The gate was not installed properly and/or over time was not operating as intended.
Violation confirmed corrected by follow-up visit made by consultant on 6/24/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An new employee who began working with children on 5/23/25 had a policy signed and dated 6/3/25.
Violation corrected during visit
Unannounced visit · May 27, 2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. It was reported that a staff member in Space 5 was observed on occasion grabbing children by the arm and/or wrist and pulling them to get in line or go outside. It was reported that the teacher appeared to be frustrated when grabbing and pulling a child.
Violation confirmed corrected by follow-up visit made by consultant on 6/10/2025
A caregiver placed something over the face of a child during rest time. Three (3) children in Space 5 for children ages 3 and 4 years old had blankets covering their heads while they slept.
Violation corrected during visit
Unannounced visit · April 30, 2025
Children's records were not made available for review. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, had no information on file for review.
Violation corrected during visit
Each child's bed, cot, or 2" mat was not individually assigned and identified. Four (4) infants were enrolled in Space 2. Cribs were not labeled.
Violation corrected during visit
Parent's medication authorization did not include required information. Authorization for an infant diaper cream was not onsite.
Violation corrected during visit
The information contained in the application was not accessible to caregiving staff during the time children were in care. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not information for caregiving staff.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have emergency medical care information on file at the center.
Violation corrected during visit
Medical authorizations were not accessible to staff. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have medical authorizations accessible to staff.
Violation corrected during visit
Unannounced visit · April 9, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles were not dated.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint on an exterior wall of Space 9 and paint on the walls in the gym were peeling.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate on the preschool playground used by lawn maintenance had a gap between 3 1/2 and 9 inches posing an entrapment concern.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The gate was unlocked to air conditioning units located next to the infant playground and along the sidewalk outside Spaces 2, 3, and 4.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored underneath the changing table in Space 3 in an unlocked cabinet.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep check completed on 4/8/25 indicated an infant was placed in the crib on her stomach. Repeat violation
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 4/1/25 did not have a health questionnaire on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 4/1/25 did not have emergency information on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's CBC letter expired 3/23/25. She was not onsite on 4/8/25 or today, but was onsite Monday, 4/7/25.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who provides transportation did not have First Aid training.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who provides transportation had a CPR certificate on file but no card from an approved training organization.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) employees were required to complete 20 hours of ongoing training annually. There was no training available for review.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A provider who relieved an infant teacher for lunch did not have SIDS training.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child who was transported for NC Pre-K did not have a photograph attached to the emergency information.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have medical assessment on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two (2) children did not have immunization records on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Application for enrollment did not include all required information. Four (4) child applications were not fully completed. Questions on the application were left blank.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 4/1/25 did not have a signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma on file. The teacher was working with toddlers today.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. The individual who completed and signed the March playground check did not have a playground safety training certificate on file.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two (2) individuals listed on the posted EMC plan were not onsite today.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
Unannounced visit · March 26, 2025
Children were not adequately supervised at all times. On 3/18/25 an infant teacher was reported laying on the floor looking at her phone while children napped.
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2025
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher in Space 7 was in the Jack and Jill bathroom with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing.
Violation confirmed corrected by letter received from provider on 4/1/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet door in Space 7 was opened and bottle of unlabeled cleaning solution was observed sitting on a shelf below 5 feet.
Violation corrected during visit
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in Space 1 was 76 degrees.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant was observed sleeping in Space 1. The time the infant was placed in the crib was not documented and safe sleep checks were not documented.
Violation confirmed corrected by follow-up visit made by consultant on 4/30/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1.
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2025
An infant with a waiver of the requirement that all infants be placed on their backs for sleeping did not have a notice containing the required information posted for quick reference near the infant sleep space and/or confidential medical information was shown on the notice. A notice was not posted above an infant's crib indicating a safe sleep waiver was on file. Safe sleep checks indicated the child was placed on her stomach to sleep. The safe sleep waiver was confirmed completed and in the child's file.
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2025
Enhanced staff/child ratios and group sizes were not met. On 3/18/25 seven (7) children including two (2) children under 12 months of age were present with one (1) teacher for approximately ten (10) minutes.
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2025
NC Pre-K program staff/child ratios and group sizes were not met. During the visit today, fourteen (14) children were observed present with one (1) teacher in Space 9 an NC Pre-K classroom.
Violation confirmed corrected by follow-up visit made by consultant on 4/9/2025
Unannounced visit · October 9, 2024
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a health assessment on file.
Violation confirmed corrected by letter received from provider on 10/23/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Black discoloration on the ceiling above the air conditioning wall unit was observed in Space 5. It was determined the discoloration was fungal growth.
Violation confirmed corrected by letter received from provider on 11/7/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The following spaces have peeling paint on the walls space #1,#4, and #5. Space 5 has what looks to be mold growing on the ceiling and space #7 has chipping paint on the ceiling.
Violation confirmed corrected by letter received from provider on 10/28/2024
A safe indoor and outdoor environment was not provided for the children. There is a part of the fence on the NC Pre K playground that has a broken slate.
Violation confirmed corrected by letter received from provider on 10/23/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch. On the preschool playground. Trash was observed on both the NC Pre-K playground as well as the preschool playground.
Violation confirmed corrected by letter received from provider on 10/23/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5 the sanitizer and disinfectant were sitting on a cubbie and not store 5 feet.
Violation confirmed corrected by letter received from provider on 10/23/2024
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A four (4) month old was observed sleeping. No Safe Sleep chart had been documented.
Violation confirmed corrected by letter received from provider on 10/23/2024
A health care professional or parent's waiver of the requirement that all infants be placed on their backs for sleeping did not contain the required information and/or was not maintained in the infant's file. A four (4) month old was observed sleeping in the crib on her stomach. The infant did not have a medical waver on file.
Violation confirmed corrected by letter received from provider on 10/23/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members First Aid expired on October 6, 2024.
Violation confirmed corrected by letter received from provider on 10/23/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR expired on October 6, 2024.
Violation confirmed corrected by letter received from provider on 10/23/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members did not competed the required training with the 90 days.
Violation confirmed corrected by letter received from provider on 10/23/2024
Unannounced visit · June 13, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2 there was peeling paint on the wall and door.
Violation confirmed corrected by letter received from provider on 6/26/2024
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. No Safe Sleep Charts had been completed for today. One (1) infant was sleeping in the crib, and one (1) infant was in the crib awake.
Violation confirmed corrected by letter received from provider on 6/26/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Childcare Network #97b? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.