Childcare Network runs 20 licensed locations in Charlotte.
North Carolina DCDEE cited something at 9 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 3, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented for five (5) children in Space 14.
Violation confirmed corrected by letter received from provider on 3/16/2026
A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 14.
Violation confirmed corrected by letter received from provider on 3/16/2026
Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not documented for February 2026.
Violation confirmed corrected by letter received from provider on 3/16/2026
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child, V.D., did not have a picture attached to emergency information for transportation.
Violation confirmed corrected by letter received from provider on 3/16/2026
Application for enrollment did not include all required information. Information regarding individual fears and behavior characteristics as well as health care concerns was not completed on three (3) child applications.
Violation confirmed corrected by letter received from provider on 3/16/2026
A violation was found for which there is no item number. Section .2800 Sanitation of Child Care Center Rule 15A NCAC 18A.2826(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. The window in Space 14 was opened and there was no screen.
Violation corrected during visit
Unannounced visit · February 17, 2026
Equipment and furnishings were not sturdy, stable and free of hazards. A piece of rusted chain link wire was observed protruding into the play area about chest high posing a hazard to children. A metal stake was observed raised above the plastic barrier around the climbing structure on the preschool playground posing a tripping hazard.
Violation confirmed corrected by follow-up visit made by consultant on 3/3/2026
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. An open area was observed at the corner of the preschool playground that measured 6 inches between the chain link fence and privacy fence that posed an entrapment concern.
Violation confirmed corrected by follow-up visit made by consultant on 3/3/2026
A safe indoor and outdoor environment was not provided for the children. The pool located on the facility's property was surrounded by a chain link fence over 6 feet tall. An area of fencing facing the open field located outside of the fenced playground area appeared to have been cut open. The area measured 2’6” wide by 10” high allowing access to the covered pool and pump house.
Violation confirmed corrected by follow-up visit made by consultant on 3/3/2026
Unannounced visit · January 12, 2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint on the walls in the gym was peeling. A child was observed actively pulling paint off the wall.
Violation confirmed corrected by letter received from provider on 1/14/2026
Unannounced visit · October 7, 2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A center staff roster had not been created in the ABCMS portal.
Violation confirmed corrected by letter received from provider on 10/31/2025
Unannounced visit · July 8, 2025
A list of all children participating in the off premise activity was not available at the center. A list of children transported to another facility was not left at the center on 6/30/25.
Violation confirmed corrected by letter received from provider on 7/22/2025
Children used space that was not approved. It was reported that children were cared for in the lobby of the facility when teachers arrived late for work.
Violation confirmed corrected by letter received from provider on 7/22/2025
A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents. Parents were not notified prior to children being taken off premise.
Violation confirmed corrected by letter received from provider on 7/22/2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A child was injured on the playground on 6/20/25 and an incident report was not completed.
Violation confirmed corrected by letter received from provider on 7/22/2025
Incident logs were not completed and maintained as required. The incident log was not kept current. The last entry was in April 2025. There were incident reports completed in May and not listed on the log.
Violation confirmed corrected by letter received from provider on 7/22/2025
Prior to employment a Criminal Background Check was not completed. A teacher, B. Washington, did not complete a CBC check prior to employment.
Violation confirmed corrected by letter received from provider on 7/22/2025
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Nine (9) children were transported to another center on 6/30/25 and emergency identifying information was not in the bus.
Violation confirmed corrected by letter received from provider on 7/22/2025
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Nine (9) children transported on 6/30/25 did not have permission to transport completed to include where the children were being transported and who was transporting children.
Violation confirmed corrected by letter received from provider on 7/22/2025
Children's records were not made available for review. Nine (9) children were present in the school age program on 6/30/25. Two (2) children's files were available for review during today's visit.
Violation confirmed corrected by letter received from provider on 7/22/2025
School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. Nine (9) school-aged children were transported to another Childcare Network on 6/30/25. Children left the premises at 9:25 am and parents were informed via email at 1:25 pm of where there children were and who they could contact at the other center.
Violation confirmed corrected by letter received from provider on 7/22/2025
A valid qualification letter was not on file and available to review at the facility. An employee, B. Washington, did not have a valid qualification letter on file.
Violation confirmed corrected by letter received from provider on 7/22/2025
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. On 6/30/25 a director from another Childcare Network transported children. Individuals listed on the EMC did not accompany children off-premise.
Violation confirmed corrected by letter received from provider on 7/22/2025
Unannounced visit · March 14, 2025
Lavatories were not kept clean, in good repair and kept free of storage. Used toilet paper was observed in a pile behind one (1) toilet and two (2) stalls did not have toilet paper available. Repeat violation
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · March 6, 2025
Staff/child ratios applicable to a classroom, were not posted in each classroom. The staff child ratio form was not posted in Space 2
Violation confirmed corrected by letter received from provider on 3/7/2025
A current activity plan was not posted for each group of children for reference. A current activity/lesson plan was not completed in Space 2.
Violation confirmed corrected by letter received from provider on 3/7/2025
Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. Activity/center areas were closed and iaccessible to children in Space 2. The family living and manipulatives centers were blocked off from use.
Violation confirmed corrected by letter received from provider on 3/7/2025
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed chicken nuggets, sweet potatoes, corn, biscuit, and milk. I observed chicken nuggets, carrots, mandarin oranges served. The changes were not made prior to serving.
Violation confirmed corrected by letter received from provider on 3/7/2025
Lavatories were not kept clean, in good repair and kept free of storage. The bathroom was observed unclean. A toilet was observed with stains/feces in the toilet bowl. A roll of toilet paper sitting on top of a toilet was observed wet. It appeared it fell in the toilet water and was not replaced.
Violation confirmed corrected by letter received from provider on 3/20/2025
A safe indoor and outdoor environment was not provided for the children. Three (3) metal posts were observed sticking out of the ground approximately 6 inches above the mulch. A piece of equipment was removed and the posts were cut leaving sharp, rusted edges and potential tripping hazards.
Violation confirmed corrected by letter received from provider on 3/7/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. the kitchen was observed open and accessible. There was bleach and cleaning products stored unlocked in cabinets. the teacher workroom (Space 4) was unlocked and gallon paint cans were observed stored inside an unlocked cabinet. Cleaning wipes were stored on the bottom of an open shelf.
Violation confirmed corrected by letter received from provider on 3/7/2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Four (4) employees did not receive their required number of annual training hours.
Violation confirmed corrected by letter received from provider on 3/20/2025
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. the temporary tag for the bus expired 3/2/25. The new plate was not onsite.
Violation confirmed corrected by letter received from provider on 3/10/2025
Emergency information record did not include chronic illness and any medication taken for the illness. A child's emergency medication was not onsite in Space 3.
Violation confirmed corrected by letter received from provider on 3/19/2025
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child did not have a medical assessment on file.
Violation confirmed corrected by letter received from provider on 5/19/2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The date of enrollment was not listed on six (6) child discipline policies.
Violation confirmed corrected by letter received from provider on 3/7/2025
The health assessment did not include a vision screening. Three (3) children did not have vision screenings completed.
Violation confirmed corrected by letter received from provider on 5/19/2025
The health assessment did not include a hearing screening. Three (3) children did not have hearing screenings completed.
Violation confirmed corrected by letter received from provider on 5/19/2025
The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured below 6 inches underneath swings and climbing structures.
Violation confirmed corrected by letter received from provider on 3/12/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child's permission to administer medication expired 3/5/25.
Violation confirmed corrected by letter received from provider on 3/12/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee hired 10/3/22 completed her first Child Maltreatment training on 10/3/24.
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · July 2, 2024
A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of Law was not posted on the parent board where parents enter the building.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member started employment March 26, 2024, and the medical was completed March 27, 2024.
Violation corrected during visit
School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. The off premise did not include the name and phone number of the person in charge on the field trip.
Violation confirmed corrected by letter received from provider on 7/8/2024
Unannounced visit · March 11, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair. The walls in space one, the girls restroom that the children use, and the gym have peeling paint.
Violation confirmed corrected by letter received from provider on 3/25/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A gallon of soap was in the unlocked cabinet under the sink.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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