Childcare Network runs 20 licensed locations in Charlotte.
North Carolina DCDEE cited something at 5 of the 13 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · October 8, 2025
A safe indoor and outdoor environment was not provided for the children. Based on the three (3) staff interviews conducted and a review of the outdoor learning environment it was observed that two active anthills had been present on the playground while children were in care.
Violation confirmed corrected by letter received from provider on 10/8/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. It was observed that a monthly outdoor inspection completed on October 1, 2025 did not have documentation reflecting the two (2) active anthills present on the Infants/Toddlers/Twos playground.
Violation confirmed corrected by letter received from provider on 10/8/2025
Center staff did not follow the EMC plan. Based on the three (3) staff interviews conducted, a review of the facility’s operational policies and a review of the facility's Emergency Medical Care Plan it was observed that center staff did not follow the EMC Plan.
Violation confirmed corrected by letter received from provider on 10/8/2025
Application for enrollment did not include all required information. It was observed that a child had an application on file that did not include all required information.
Violation confirmed corrected by letter received from provider on 10/8/2025
Unannounced visit · September 17, 2025
Children were not adequately supervised at all times. During the four (4) staff interviews conducted it was shared by one staff member that a situation had occurred approximately two-three weeks ago where there was a lapse in supervision due to a teacher falling asleep while caring for children on the playground. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children.
Violation confirmed corrected by follow-up visit made by consultant on 9/26/2025
Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. During today's visit it was reported by one staff member that a Toddler was observed experiencing moments of distress and allowed to cry for an extended period of time without being addressed by the caregiver at their first opportunity.
Violation confirmed corrected by letter received from provider on 9/22/2025
All beds, cots, or mats with individual linen were not provided for each child. During interviews with staff members it was confirmed that a child had been observed asleep in the outdoor learning environment on a shared blanket with other children.
Violation confirmed corrected by letter received from provider on 9/19/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. During today's visit an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials was observed present in an area enclosed by borders at the base of a large tree on the playground.
Violation confirmed corrected by letter received from provider on 9/18/2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Based on a review of the facility’s incident log and a review of multiple incident reports it was observed that incident reports were not being completed thoroughly on a consistent basis and incident reports were being stored together in the facility’s incident log instead of each child’s file as required.
Violation confirmed corrected by letter received from provider on 9/22/2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children.
Violation confirmed corrected by letter received from provider on 10/15/2025
Facility did not follow written operational policies. During a review of the facility’s operational policies and a review of various classrooms' daily attendance documentation it was observed that the policies and policies for recording transitional information for children were not being completed consistently.
Violation confirmed corrected by letter received from provider on 9/18/2025
Unannounced visit · May 28, 2025
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. At the conclusion of today’s visit it was brought to the attention of the Program Administrator that a copy of a First Aid information sheet had not been observed posted in a place for referral during the walk-through.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In both the Toddler classroom, consisting of seven (7) children one year of age, and the Two-year-old classroom, consisting of eight (8) children two years of age, books with thin paper pages were observed present in the Library Center and accessible to children.
Violation corrected during visit
Unannounced visit · April 9, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During staff interviews I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. However, it was reported that incidents had occurred that resulted in injuries due to physical altercations.
Violation confirmed corrected by letter received from provider on 4/29/2025
Facility did not follow written operational policies. During today's visit I requested to see all documentation recorded pertaining to episodes of challenging behavior as outlined in their operational policies including: conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred.
Violation confirmed corrected by letter received from provider on 4/29/2025
Center did not maintain a record of daily attendance. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom.
Violation corrected during visit
Unannounced visit · October 3, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms.
Violation confirmed corrected by letter received from provider on 10/17/2024
All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used.
Violation confirmed corrected by letter received from provider on 10/17/2024
A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children.
Violation confirmed corrected by letter received from provider on 10/17/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests.
Violation confirmed corrected by letter received from provider on 10/17/2024
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence.
Violation confirmed corrected by letter received from provider on 10/17/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 10/17/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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