Childcare Network #121

Center · Monroe · 780 Sutton Place

What kind of place is this?

Size 125 children licensed In the middle half for Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov
Chain Childcare Network

Childcare Network runs 20 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 8 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
February 27, 2026
On file
10 visits since April 2024 — 2 cited nothing, 2 of those unannounced
Fixed?
All 15 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Feb 2026 Unannounced visit 3 findings

Unannounced visit · February 27, 2026

All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space #3A/B, I observed a patch of the floor in the dramatic center in need of repair.

Violation confirmed corrected by letter received from provider on 3/20/2026

Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. Space #3A/B, had a toilet that needed to be flushed and cleaned.

Violation corrected during visit

All equipment and furnishings were not in good repair. In space #3A/B, I observed a table in need of repair in the dramatic center.

Violation corrected during visit

DCDEE facility lookup

Oct 2025 Unannounced visit 1 finding

Unannounced visit · October 21, 2025

All equipment and furnishings were not in good repair. In space #5A, I observed the carpet by the window in need of cleaning.

Violation confirmed corrected by letter received from provider on 11/4/2025

DCDEE facility lookup

Apr 2025 Unannounced visit 3 findings

Unannounced visit · April 4, 2025

All equipment and furnishings were not in good repair. In space #3A/B, I observed dirty/soiled pillows in the library center. In space #5B, I observed a broken soap bottle dispenser.

Violation corrected during visit

Documentation of staff's education, training, and experience was not on file. One (1) staff file had an incomplete employment application with missing information for education, training and experience.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed on all three (3) playgrounds.

Violation confirmed corrected by letter received from provider on 4/22/2025

DCDEE facility lookup

Jan 2025 Unannounced visit 4 findings

Unannounced visit · January 8, 2025

Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. Toilets in space #3A/B and #4 were visibly dirty.

Violation corrected during visit

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #3A/B toilet paper was missing in one of the toilet areas.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Space #4 had markings in one of the bathrooms.

Violation corrected during visit

All equipment and furnishings were not in good repair. In space #3A/B I observed "Ice Blocks" with broken edges, the table in the dramatic center with loose legs and the shelves with visible dirt/dust. In space #5A, I observed the same "Ice Blocks" with broken edges and an orange fabric chair with a tear in the middle.

Violation confirmed corrected by letter received from provider on 1/10/2025

DCDEE facility lookup

Oct 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit 1 finding

Unannounced visit · October 3, 2024

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the lobby area two tile panels in the ceiling was observed damaged by water by the air conditioner unit.

Violation confirmed corrected by letter received from provider on 10/3/2023

DCDEE facility lookup

Sep 2024 Unannounced visit nothing cited
Aug 2024 Unannounced visit 1 finding

Unannounced visit · August 6, 2024

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One infant, during monitoring the classroom environment, was observed asleep. The safe sleep log did not provide documentation of when the child fell asleep.

Violation corrected during visit

DCDEE facility lookup

Jun 2024 Unannounced visit 1 finding

Unannounced visit · June 19, 2024

Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space#1, the cushion on child size couch was observed torn with the cushions showing.

Violation corrected during visit

DCDEE facility lookup

Apr 2024 Unannounced visit 1 finding

Unannounced visit · April 8, 2024

A current activity plan was not posted for each group of children for reference. In space 1, the activity plan posted was dated for 3/25/2024.

Violation corrected during visit

DCDEE facility lookup

Before you tour

Childcare Network #121 hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Childcare Network #121? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.