North Carolina DCDEE cited something at 11 of the 26 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 10, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated May 5, 2024.
Violation confirmed corrected by letter received from provider on 3/27/2026
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Five (5) children did not have a summary on file signed and dated on or before enrollment.
Violation confirmed corrected by letter received from provider on 3/13/2026
A safe indoor and outdoor environment was not provided for the children. In Spaces 6, 7, 8 and 9 rusty bolts were exposed on the toilets. In Space 7, broken tile was observed at the threshold of the door and in the bathroom. Fungal growth was observed on the white picket fence located next to the bike trail playground. The border was cracked with sharp edges and bolts were rusted on the border on the playground serving preschool children.
Violation confirmed corrected by letter received from provider on 3/27/2026
Parent's medication authorization did not include required information. In Space 1, A permission to administer form named Epi-pen as medication and gave instructions for Cetrizine dosage only. In Space 2, Cortisone and Vicks did not have a permission to administer form signed by a physician stating that a child under two (2) years old had been prescribed the topical ointments.
Violation confirmed corrected by letter received from provider on 3/13/2026
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 4, an Auvi-Q was observed expired 8/25/2025.
Violation confirmed corrected by letter received from provider on 3/12/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired 2/9/2026 has a medical assessment on file dated 1/2/2025.
Violation confirmed corrected by letter received from provider on 3/19/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired 2/9/2026 has a TB test on file dated 1/2/2025. An employee hired 9/14/2015 did not have a TB Test on file.
Violation confirmed corrected by letter received from provider on 3/17/2026
Application was not signed by the parent. One (1) child did not have an application on file signed and dated.
Violation confirmed corrected by letter received from provider on 3/18/2026
The completed, signed application was not on file on the first day each child attends. Five (5) children did not have an application on file signed and dated on or before enrollment.
Violation confirmed corrected by letter received from provider on 3/16/2026
Medical authorization was not present on child's first day. Three (3) children did not have a summary on file signed and dated on or before enrollment.
Violation confirmed corrected by letter received from provider on 3/16/2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has no ABCMS roster.
Violation confirmed corrected by letter received from provider on 4/6/2026
The depth of the loose surfacing was not based on critical height of the equipment. There is not sufficient mulch for critical height on the playground serving preschoolers.
Violation confirmed corrected by letter received from provider on 3/19/2026
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 5, a permission to administer form was not provided for a child requiring emergency medication. In Space 7, a child requiring emergency medication did not have a parent signature on the FARE.
Violation confirmed corrected by letter received from provider on 3/11/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two employees have a certificate on file over one year old. One employee hired 2/23/2026 has a certificate on file dated 1/11/2024. One employees hired 5/13/2025 has a certificate on file dated 11/10/2023.
Violation confirmed corrected by letter received from provider on 3/23/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Five 95) children did not have a policy on file signed and dated on or before enrollment.
Violation confirmed corrected by letter received from provider on 3/16/2026
Unannounced visit · September 29, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 9, three (3) water bottles were observed not dated and one (1) water bottle was observed not labeled and dated.
Violation confirmed corrected by letter received from provider on 10/9/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, disinfectant was stored on the counter less than five (5) feet and accessible to children. In Space 7, and Auvi-Q was stored in an unlocked cabinet less than five (5) feet accessible to children.
Violation confirmed corrected by letter received from provider on 10/9/2025
Unannounced visit · September 23, 2025
Children were not adequately supervised at all times. One (1) child was left unsupervised in Space 6 during a transition to Space 7 on September 17, 2025. In Space 6, a child was left unsupervised for a short period of time at 10:45 am. The teacher in Space 6 requested a bathroom break. Three (3) children were finishing a project. An administrator told the teacher to transition the three (3) children to Space 7 to go outside with the teacher in Space 7. Only two (2) children were transitioned to Space 7. One (1) child left unsupervised in Space 6 knocked on the window of Space 6 and alerted the teacher located on the outdoor playground.
Violation confirmed corrected by follow-up visit made by consultant on 9/29/2025
Unannounced visit · July 15, 2025
Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space 2, a fan without a mesh guard was on the counter accessible to children.
Violation corrected during visit
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) new staff members did not have a signed Shaken Baby Policy on file.
Violation confirmed corrected by letter received from provider on 7/15/2025
Unannounced visit · April 7, 2025
Child was handled roughly. During diaper changing routines a staff member pulled a child's legs over the head of the child in a rough manner.
Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. A staff member shamed a child after a toileting accident. A staff member spoke in a way to a child causing the child to be frightened and cry.
Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025
Unannounced visit · March 24, 2025
Children were not adequately supervised at all times. Four (4) children were unsupervised in the center parking lot area after going through a gate while playing on the playground.
Violation confirmed corrected by letter received from provider on 4/7/2025
Unannounced visit · March 13, 2025
Equipment and furnishings were not sturdy, stable and free of hazards. he white plastic fencing leading to the outdoor bike trail had a large hole in the plastic creating sharp edges. The gutter located next to toddler play area on the the walkway leading to the parking lot was disconnected from a broken drain exposing sharp edges accessible to children. The concrete on the courtyard play area is broken with sharp edges creating a tripping hazard.
Violation confirmed corrected by letter received from provider on 3/21/2025
A safe indoor and outdoor environment was not provided for the children. The wooden borders located at the rear of the bike trail are splintering and have sharp points. The fence located on the back play area to the far right next to the gate has a build up of leaves creating a safety hazard. The shed was accessible to children and had splintering on the doors and did not close properly creating pinch points. The door to the hot water heater was not locked making the area accessible to children. The countertops in Spaces 2, 3 and 4 were cracked and peeling.
Violation confirmed corrected by follow-up visit made by consultant on 4/21/2025
Electrical cords were accessible to infants and toddlers. In Space 3 and Space 4, electrical cords were hanging lower than five (5) feet accessible to children.
Violation confirmed corrected by letter received from provider on 3/21/2025
Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate on the back playground to the far right facing the rear did not close properly creating leaving a space large enough for a child to fit through the opening. The gate on the back playground to the far left enclosing the drain did not close properly. The gate on the courtyard play area leading to the parking lot did not close properly leaving a space large enough for a child to fit through the opening.
Violation confirmed corrected by letter received from provider on 3/21/2025
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC located at the doorway to Space 8 and the HVAC located near the kitchen exit did not have locks o the gates and were accessible to children.
Violation confirmed corrected by follow-up visit made by consultant on 3/24/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces 3, 4, 5, 6, 7, 8, 9 Micrell hand soap with a warning to keep out of reach of children was on a counter accessible to children.
Violation confirmed corrected by letter received from provider on 3/21/2025
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2, one (1) child requiring an Auvi-Q did not have the medication stored in the original labeled container.
Violation confirmed corrected by letter received from provider on 3/14/2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 small parts including hairbows, clothespins, pen caps, keys, foam paint brushes, and foam sticker shapes were observed accessible to children.
Violation confirmed corrected by letter received from provider on 3/13/2025
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One (1) child did ot have a medical report on file.
Violation confirmed corrected by letter received from provider on 3/24/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment record on file.
Violation confirmed corrected by letter received from provider on 3/24/2025
The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the stationary equipment o the back playground did not meet critical depth requirement.
Violation confirmed corrected by letter received from provider on 3/18/2025
Unannounced visit · December 16, 2024
A safe indoor and outdoor environment was not provided for the children. Cords were observed hanging down accessible to children in Space 3, Space 5, and Space 9. A torn sharp pocket label on the side of a bookshelf was observed in Space 5.
Violation confirmed corrected by letter received from provider on 12/17/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1 a closet was unlocked with hand sanitizer, sharp scissors and tweezers accessible to children. In Space 2 a closet was unlocked with deodorant and body spray accessible to children. In Space 5 a closet was unlocked with hand sanitizer and cough drops accessible to children.
Violation confirmed corrected by letter received from provider on 12/20/2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored in an unlocked lower cabinet accessible to children in Space 1.
Violation confirmed corrected by letter received from provider on 12/16/2024
Parent's medication authorization did not include required information. In Space 4, three (3) children had diaper cream without a permission to administer form and one (1) child had insect repellant and sunscreen without a permission to administer form. In Space 6, one (1) child did not have a signed permission to administer form for Auvi-Q.
Violation confirmed corrected by letter received from provider on 12/17/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 6 two (2) children had an expired Auvi-Q dated 6/2024.
Violation confirmed corrected by letter received from provider on 12/17/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 2, 3, 4, 5 and 9 plastic was observed accessible to children. In Space 9 pom poms and small foam pieces were observed in unlocked lower cabinet.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 2, a caregiver documented an infant placed on tummy as initial sleep position.
Violation confirmed corrected by letter received from provider on 12/17/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter in place drill was not conducted every three months. One was conducted 6/18/24 and the next one was conducted 10/17/24.
Violation confirmed corrected by letter received from provider on 12/17/2024
Unannounced visit · September 11, 2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in a harsh manner when redirecting children's behaviors.
Violation confirmed corrected by letter received from provider on 9/18/2024
Child was handled roughly. A staff member pinched children as a form of discipline. On one occasion during nap time, the staff member used her foot to lift a child's cot with the child on it as she told the child to be quiet.
Violation confirmed corrected by letter received from provider on 9/18/2024
Prior to employment a Criminal Background Check was not completed. One staff member, Carol Bireley, did not have a current criminal background check on file on September 11, 2024.
Violation confirmed corrected by letter received from provider on 12/2/2024
A valid qualification letter was not on file and available to review at the facility. On September 11, 2024, valid qualification letters were not available for two employees.
Violation confirmed corrected by letter received from provider on 9/30/2024
Unannounced visit · August 12, 2024
Number and size of servings were not appropriate for ages and developmental levels of children in care. In space #8, the portion size for milk served for morning snack to children three years of age was not at least four ounces as required.
Violation corrected during visit
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #8, nineteen children did not wash their hands prior to eating morning snack.
Violation confirmed corrected by letter received from provider on 8/23/2024
Enhanced staff/child ratios and group sizes were not met. In space #5, there were ten children two years of age present with one staff member.
Violation corrected during visit
Unannounced visit · March 26, 2024
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical report on file.
Violation confirmed corrected by letter received from provider on
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 7, 2023.
Violation confirmed corrected by letter received from provider on 5/16/2024
A current activity plan was not posted for each group of children for reference. Activity plans in space #3 and #5 were not current. Both plans were dated for the week of March 18, 2024.
Violation confirmed corrected by letter received from provider on
All equipment and furnishings were not in good repair. On the two and three year old playground, the plastic on a chair was cracked on the side.
Violation corrected during visit
Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The safe pick-up and delivery procedures were not posted.
Violation confirmed corrected by letter received from provider on
A safe indoor and outdoor environment was not provided for the children. In the restroom located in space #6, the cover from the light switch was missing causing wires to the switch to be exposed.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, an aerosol can of air freshener was stored in an unlocked cabinet. In space #8, an aerosol can of sunscreen was stored in an unlocked cabinet.
Violation confirmed corrected by letter received from provider on
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, permission to administer a diaper cream for one child was not on file. In space #8, there was three bottles of sunscreen and one bottle of bug repellent present without permission to administer on file.
Violation confirmed corrected by letter received from provider on
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file that included the required information.
Violation confirmed corrected by letter received from provider on 4/12/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One new staff member did not have a health questionnaire on file.
Violation confirmed corrected by letter received from provider on
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not complete First Aid training within 90 days of hire date.
Violation confirmed corrected by letter received from provider on 4/12/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not complete CPR training within 90 days of hire date.
Violation confirmed corrected by letter received from provider on 4/12/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete on-going training hours annually as required.
Violation confirmed corrected by letter received from provider on 4/19/2024
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member working in the infant room did not complete IT-SIDS training within two months of employment. The staff member's hire date was January 29, 2024.
Violation confirmed corrected by letter received from provider on 4/12/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #5 and space #9, emergency medication for two children was present with permission to administer however, the permission exceeded the six month timeframe.
Violation confirmed corrected by letter received from provider on
Showing 25 of 26 records. The rest are in the state record linked above.
Cost, hours and late pickup, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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