Cadence Academy Preschool, Mallard

The written feeding plan was not modified as the child's needs changed. An infant plan did not have the parent's signature or date.

Violation confirmed corrected by letter received from provider on 7/16/2026

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space 5 there was no soap or paper towels in the girls bathroom; no soap in space 7 in the boys bathroom.

Violation confirmed corrected by letter received from provider on 7/16/2026

Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted for June 2026.

Violation confirmed corrected by letter received from provider on 7/16/2026

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The playground inspections have not been conducted since November 2025.

Violation pending provider response

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (B.K) did not complete First Aid training.

Violation pending provider response

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (B.K) did not complete First CPR training.

Violation pending provider response

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Veteran staff (P.H.) and (M.B.) did not complete the required number of ongoing training hours annually.

Violation pending provider response

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place drill was conducted March 16, 2026; drill not conducted in June 2026.

Violation confirmed corrected by letter received from provider on 7/16/2026

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Two (2) medication were not on site for a medical emergency that was noted in a Medical Action Plan.

Violation confirmed corrected by letter received from provider on 7/16/2026

The depth of the loose surfacing was not based on critical height of the equipment. Three (3) inches of mulch was the surfacing depth under the monkey bars in the outdoor play area.

Violation pending provider response

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to Administer Medication for chronic conditions expired May 2026. A Permission to Administer over-the-counter medication form expired January 15, 2026.

Violation pending provider response

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection was due 8/6/25. The inspection was completed on 10/9/25.

Violation corrected during visit

The written feeding plan was not modified as the child's needs changed. One (1) child under 15 months of age was observed eating table food provided by the center. The posted feeding schedule was not updated to indicate the child could be served table food.

Violation confirmed corrected by letter received from provider on 2/26/2026

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in Spaces 2 - 11 were observed with peeling paint and chipped drywall.

Violation confirmed corrected by letter received from provider on 2/26/2026

Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Exposed nails were observed on a fence board that was pulled away from the foundation on the preschool playground.

Violation confirmed corrected by letter received from provider on 2/26/2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Caulk, spray paint, and a gallon of paint were observed in Space 3. Space 3 was not currently being used to care for children however the room was unlocked and accessible to children. A gallon of paint was observed on the floor outside of the directors office in the foyer.

Violation corrected during visit

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's emergency medication in Space 8 was expired and a replacement medication was not provided.

Violation confirmed corrected by letter received from provider on 2/26/2026

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) employee hired 12/1/25 had a medical statement dated 5/27/24.

Violation confirmed corrected by letter received from provider on 2/25/2026

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) employee hired 12/1/25 had a TB test result dated 10/30/24.

Violation confirmed corrected by letter received from provider on 2/26/2026

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 8/21/25 did not have emergency information on file.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. An employee hired 9/17/25 did not complete First Aid training within 90 days of employment.

Violation confirmed corrected by letter received from provider on 2/26/2026

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. An employee hired 9/17/25 did not complete CPR training within 90 days of employment.

Violation confirmed corrected by letter received from provider on 2/26/2026

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There was no documentation of EPR training at orientation for an employee hired 8/21/25.

Violation confirmed corrected by letter received from provider on 2/26/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One (1) child's medication permission expired on 1/14/26.

Violation confirmed corrected by letter received from provider on 2/26/2026

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in classrooms throughout the building were observed chipped and in poor repair.

Violation confirmed corrected by letter received from provider on 7/25/2025

A safe indoor and outdoor environment was not provided for the children. Emergency medication was not taken outdoors with a child in Space 3.

Violation confirmed corrected by letter received from provider on 7/25/2025

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Refrigerated medication was not stored behind lock and key. The medication was stored in the director's unlocked office. A tube of hydrocortisone was stored on a shelf above five feet in the restroom in Space 6.

Violation confirmed corrected by letter received from provider on 7/25/2025

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center employee roster had not been created in the ABCMS portal.

Violation confirmed corrected by letter received from provider on 7/25/2025

The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath the climbing structure on the preschool/school-aged playground was less than 6 inches deep.

Violation confirmed corrected by letter received from provider on 7/25/2025

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two (2) bottles in Space 3 were incorrectly dated. The bottles were dated 2/25/25.

Violation confirmed corrected by letter received from provider on 3/10/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Three (3) five-gallon paint buckets were stored outside on a small play area accessible to children.

Violation confirmed corrected by letter received from provider on 3/10/2025

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. An employee hired 2/11/25 did not have a completed health questionnaire on file.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. An employee hired 2/11/25 did not have emergency information on file for review.

Violation corrected during visit

Prior to employment a Criminal Background Check was not completed. Two (2) therapists, T. Harris and R. DeLoache, did not complete a Criminal Background Check through the DCDEE's ABCMS system. Each was observed working independently with a child.

Violation confirmed corrected by letter received from provider on 2/3/2025

A valid qualification letter was not on file and available to review at the facility. Two (2) therapists who observed working independently with a child did not have a CBC qualification letter on file for review.

Violation confirmed corrected by letter received from provider on 2/3/2025

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A child's Epi pen was stored inside a teacher's bookbag and observed placed on a picnic table accessible to children on the preschool playground.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath a climbing structure on the preschool playground measured under 6 inches.

Violation confirmed corrected by letter received from provider on 12/13/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Tow (2) new teachers hired 11/25/24 did not have signed receipt of the center's shaken baby and abusive head trauma policy on file for review.

Violation confirmed corrected by letter received from provider on 12/13/2024

An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident occured on 11/25/24 that required medical attention. The incident report was not received by the consultant within 7 calendars of the incident.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in classrooms throughout the building were chipped and require repainting.

Violation confirmed corrected by letter received from provider on 8/30/2024

Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Books were in poor repair in space 7 and in space 9.

Violation confirmed corrected by letter received from provider on 8/19/2024

Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning units in garden area were enclosed in a fence, and the gate was unlocked; air conditioning units were accessible to children.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) opened bags of soil containing fertilizer were stored inside the fence where air conditioners were located and the gate was not locked. Wallflower liquid plug-in air freshener was stored in an unlocked cabinet. A child's diaper bag was stored on a low shelf in Space 1. There were travel sized bottles of Scope inside the bag.

Violation confirmed corrected by letter received from provider on 8/12/2024

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A tube of prescription Nystatin was observed stored with diaper creams on an unlocked opened shelf above five (5) feet.

Violation corrected during visit

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 2.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Ten (10) new staff did not have the health questionnaire completed before the first day of employment.

Violation confirmed corrected by letter received from provider on 8/12/2024

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There were ten (10) new staff that did not have completed Emergency Information form on file on or before the first day of employment.

Violation confirmed corrected by letter received from provider on 8/12/2024

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. The orientation documentation for two (2) new staff did not list dates orientation was received; the forms were incomplete.

Violation confirmed corrected by letter received from provider on 8/12/2024

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child (W.H.), record did not include medical and immunization records.

Violation confirmed corrected by letter received from provider on 8/12/2024

Medical exam or health assessment record was not on file before or within 30 days after admission. A child (W.H.) did not have a medical exam or health assessment record on file before or within 30 days after admission.

Violation confirmed corrected by letter received from provider on 8/12/2024

Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child (W.H.) signed discipline policy did not include the enrollment date.

Violation confirmed corrected by letter received from provider on 8/12/2024

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child (C.D.), file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.

Violation confirmed corrected by letter received from provider on 8/12/2024

Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water. There were accessible wading pools on the toddler playground and on the preschool playground.

Violation corrected during visit

An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) The feeding schedule stated that the infant should get food between each bottle. It was not documented the infant was getting the food between bottles.

Violation confirmed corrected by letter received from provider on 12/22/2023

Facility did not follow written operational policies. The operational policy stated that infant's diapers would be changed at least every two hours and as needed. On two(2) occasions it was not documented that the infant's diaper was not changed within the required 2 hour time frame.

Violation confirmed corrected by letter received from provider on 12/22/2023

The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One (1) feeding schedule that was posted was not signed by the parent.

Violation confirmed corrected by letter received from provider on 12/12/2023

Parent's medication authorization did not include required information. In space #11 a medical authorization had expired September 23, 2023.

Violation confirmed corrected by letter received from provider on 12/12/2023

All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #5 there is peeling paint and drywall where the baseboard is missing.

Violation confirmed corrected by letter received from provider on 9/12/2023

The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured 1-2 inches around the climbing structures and under the swings on the infant/toddler playground.

Violation confirmed corrected by letter received from provider on 9/12/2023

No longer displayed by the state

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed August 8, 2022. Repeat violation

Violation confirmed corrected by follow-up visit made by consultant on 8/30/2023

No longer displayed by the state

Children were not adequately supervised at all times. On the playground a teacher of children ages 2, 3 and 4, was sitting on a child size chair looking at her phone, not moving about supervising the children.

Violation confirmed corrected by follow-up visit made by consultant on 8/30/2023

No longer displayed by the state

All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4, and 5 there was peeling paint and drywall where a baseboard was missing. In space #8 there were water stains on the ceiling. Repeat violation.

Violation confirmed corrected by letter received from provider on 9/12/2023

No longer displayed by the state

The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. There was litter observed on the infant/toddler playground. Repeat violation.

Violation confirmed corrected by follow-up visit made by consultant on 8/30/2023

No longer displayed by the state

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed in July 2023. An inspection was not completed for August 2023 by the due date of the correction letter. Repeat violation.

Violation confirmed corrected by letter received from provider on 8/30/2023

No longer displayed by the state

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child did not have the enrollment date listed on the discipline policy. Repeat violation

Violation corrected during visit

No longer displayed by the state

Enhanced staff/child ratios and group sizes were not met. When I arrived on the playground the teacher from Space#7 had 9 (nine) two year old children, 8 (eight) three year old children and 2 (two) four year old children, making the group out of ratio.

Violation confirmed corrected by follow-up visit made by consultant on 8/30/2023

No longer displayed by the state

The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured 1 - 2 inches around the climbing structures and under swings on the infant/toddler playground.

Violation confirmed corrected by letter received from provider on 9/12/2023