North Carolina DCDEE cited something at 6 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 14, 2026
A current activity plan was not posted for each group of children for reference. In spaces #2 and #9 there was no current activity plan posted.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint in the walls.
Violation confirmed corrected by letter received from provider on 6/15/2026
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of protective surfacing around stationary equipment.
Violation confirmed corrected by letter received from provider on 5/27/2026
A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's vaseline. In space #4, there were 2 expired children's diaper creams. In space #6, there was an expired diaper cream. In space #6, a child's inhaler medication had expired.
Violation confirmed corrected by letter received from provider on 5/27/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for a staff member.
Violation confirmed corrected by letter received from provider on 5/27/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was no TB report on file for a staff member.
Violation confirmed corrected by letter received from provider on 5/27/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member has not completed First aid within the required timeframe.
Violation confirmed corrected by letter received from provider on 6/1/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member has not completed the CPR course within the required timeframe.
Violation confirmed corrected by letter received from provider on 6/1/2026
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrators do not have a current SIDS training on file.
Violation confirmed corrected by letter received from provider on 6/1/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a staff member completed the training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 5/27/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that 2 staff members have completed the trainings for the 5 year mark.
Violation confirmed corrected by letter received from provider on 5/27/2026
Unannounced visit · November 10, 2025
Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #3, the staff/child ratio was not posted.
Violation corrected during visit
For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. In space #4, there are 18 children enrolled and 18 children present during the visit. The space capacity for space #4 is for 16 children. The facility is licensed to follow enhanced space requirements.
Violation confirmed corrected by letter received from provider on 11/21/2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, there was Mcdonalds teacher drink on the shelf.
Violation corrected during visit
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no signed acknowledgment of the policy for a new employee.
Violation corrected during visit
Unannounced visit · May 19, 2025
A current activity plan was not posted for each group of children for reference. In spaces 4 and 9, there was no current activity plan posted.
Violation confirmed corrected by letter received from provider on 6/3/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces 5 and 6, there is peeling paint on the walls.
Violation confirmed corrected by letter received from provider on 6/23/2025
Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required fire drills for November and December 2024.
Violation confirmed corrected by letter received from provider on 6/3/2025
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, there was no permission to give form for a child's hand lotion.
Violation confirmed corrected by letter received from provider on 6/3/2025
A drug or medicine was administered after its expiration date. In space #3, there was expired permission to give dates for a child's Aquaphor. In space #6, there was expired permission to give dates for a child's Ibprohen. In space #6, there was expired permission to give dates for a child's sunscreen. In space #8, there was expired permission to give dates for a child's Diazepam.
Violation confirmed corrected by letter received from provider on 6/3/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher did not complete the medical report using the division medical form.
Violation confirmed corrected by letter received from provider on 6/9/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation trainings within 6 weeks of employment for a teacher.
Violation confirmed corrected by letter received from provider on 6/3/2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within the first 2 weeks of employment for a staff member.
Violation confirmed corrected by letter received from provider on 6/3/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for December 2024.
Violation confirmed corrected by letter received from provider on 6/3/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a teacher completed the training.
Violation confirmed corrected by letter received from provider on 6/3/2025
Staff did not complete the health and safety training within one year of employment. A staff member has not completed the trainings within one year of employment.
Violation confirmed corrected by letter received from provider on 6/3/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. N. Wilson and D. Tilton have not completed the health and safety trainings for the 5 year mark.
Violation confirmed corrected by letter received from provider on 6/3/2025
Unannounced visit · November 25, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #5 and #7, there is peeling paint on the walls.
Violation confirmed corrected by letter received from provider on 12/9/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no documentation on file that S. Burrough and K. Houston completed the required training.
Violation confirmed corrected by letter received from provider on 12/19/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no documentation on file that S. Burroughs and K. Houston completed the CPR course in the required timeframe.
Violation confirmed corrected by letter received from provider on 12/19/2024
Staff did not complete the health and safety training within one year of employment. T. Taylor has not completed the health and safety trainings within one year of employment.
Violation confirmed corrected by letter received from provider on 12/9/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. J. Cagle has not completed the medication health and safety training for the 5 year mark.
Violation confirmed corrected by letter received from provider on 12/9/2024
Unannounced visit · May 21, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator has not completed an annual fire inspection.
Violation confirmed corrected by letter received from provider on 11/12/2024
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #7, there is a torn child size sofa.
Violation confirmed corrected by letter received from provider on 6/3/2024
A drug or medicine was administered after its expiration date. In space #5, a child's coppertone sunscreen had expired permission to give dates. In space #7 a diaper rash cream, destin and aquaphor had expired permission to give dates. In space #8, a child's motrin had expired permission to give dates. In space #10, a child's epi-pen was expired 4/24.
Violation confirmed corrected by letter received from provider on 6/3/2024
Parent's medication authorization did not include required information. In space #5, the permission form for a child's vaseline had missing information. In space #7, the permission form for a child's destin had missing information.
Violation confirmed corrected by letter received from provider on 6/3/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Burroughs did not have a medical report on file. T. Taylor medical report shows completed after employment.
Violation confirmed corrected by letter received from provider on 6/3/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. S. Burroughs did not have a TB on file. T. Taylor TB test form shows completion after employment.
Violation confirmed corrected by letter received from provider on 6/3/2024
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Moore SIDS expired on 4/2024.
Violation confirmed corrected by letter received from provider on 7/1/2024
The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. A staff member has not completed the EPR training within the required timeframe.
Violation confirmed corrected by letter received from provider on 7/24/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, a child needs an updated medical action plan.
Violation confirmed corrected by letter received from provider on 6/3/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not have an updated training within 90 days of transfer from sister location (A. Florence).
Violation confirmed corrected by letter received from provider on 6/3/2024
Staff did not complete the health and safety training within one year of employment. C. Peace, G. Ashe, A. Florence, S. Chillous, and A. Upadhyay have not completed all of the health and safety tranings within one year of employment. I. Figuena has not completed the medication health and safety trainings within one year of employment.
Violation confirmed corrected by letter received from provider on 6/3/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Clifton has not completed the health and safety trainings for the 5 year mark including the maltreatment training.
Violation confirmed corrected by letter received from provider on 6/3/2024
Unannounced visit · December 6, 2023
Staff did not complete the health and safety training within one year of employment. B. Herron and T. Roy have not completed all the trainings within the required timeframe.
Violation confirmed corrected by letter received from provider on 1/4/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for November 2023.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean and in good repair. In spaces #5, 8, and 11 there is peeling paint on the walls.
Violation confirmed corrected by letter received from provider on 1/25/2024
All equipment and furnishings were not in good repair. In space #2, the back part of a chair was ripped/torn.
Violation confirmed corrected by letter received from provider on 12/19/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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