North Carolina DCDEE cited something at 8 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 27, 2026
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch at the end of the slide measured less than 6" deep.
Violation confirmed corrected by letter received from provider on 5/11/2026
Incident logs were not completed and maintained as required. The incident log was not completed for an incident that occurred on 4/16/26.
Violation confirmed corrected by letter received from provider on 5/11/2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One (1) infant was observed sleeping on her back during the walkthrough. The safe sleep chart was not completed for the infant.
Violation confirmed corrected by letter received from provider on 5/11/2026
Unannounced visit · December 18, 2025
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The small plastic playhouse on the preschool playground had broken pieces that should be removed.
Violation confirmed corrected by letter received from provider on 1/9/2026
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A box of Benadryl was not stored behind lock and key. The medication was stored above five feet.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee did not have record of CPR training. The card on file indicated First Aid training only.
Violation confirmed corrected by letter received from provider on 1/9/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One (1) child, L.G., did not have updated emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 1/9/2026
Medical exam or health assessment record was not on file before or within 30 days after admission. An infant who began enrollment in September did not have a health assessment on file.
Violation confirmed corrected by letter received from provider on 1/9/2026
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. An infant who enrolled in September 2025 did not have immunizations on file.
Violation confirmed corrected by letter received from provider on 1/9/2026
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The discipline policy for one (1) child did not indicate the date of enrollment.
Violation confirmed corrected by letter received from provider on 1/9/2026
Application for enrollment did not include all required information. A child's application did was not fully completed. Line items were left blank.
Violation confirmed corrected by letter received from provider on 1/9/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee, L.C., hired 11/10/25 did not have a signed policy on file for review. She was observed caring for children today.
Violation confirmed corrected by letter received from provider on 1/9/2026
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Authorization for a diaper cream was not onsite.
Violation confirmed corrected by letter received from provider on 1/9/2026
Staff did not complete the health and safety training within one year of employment. One (1) employee hired 8/28/24 did not complete health and safety trainings within one (1) year. One (1) employee hired 9/9/24 did not complete all of the health and safety trainings within one year. She was missing four (4) required trainings.
Violation confirmed corrected by letter received from provider on 1/12/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Signed receipt of the Prevention of Shaken Baby and Abusive Head Trauma policy was not on file for one child.
Violation confirmed corrected by letter received from provider on 1/9/2026
Unannounced visit · August 22, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One (1) child's arrival time was not documented in Space 3. Repeat violation
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was unlocked and three (3) gallon sized paint cans were stored on the floor.
Violation corrected during visit
Parent's medication authorization did not include required information. A child's medical action plan listed an Epi pen and Benadryl as needed for treatment in the event of emergency. The permission form for the Epi pen was observed current. There was no permission form for the Benadryl. Repeat violation
Violation confirmed corrected by letter received from provider on 8/25/2025
Unannounced visit · August 15, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed 3/26/25 and was not sent to the consultant within 7 calendar days.
Violation corrected during visit
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not completed for school aged children in Space 1.
Violation corrected during visit
Parent's medication authorization did not include required information. A medication authorization for a chronic condition was not completed.
Violation confirmed corrected by letter received from provider on 8/25/2025
Enhanced staff/child ratios and group sizes were not met. I observed sixteen (16) children aged two years to ten years old present in Space 2. The maximum number of children allowed in Space 2 was eight (8). The ratio for 2 year old children was 1:9.
Violation confirmed corrected by follow-up visit made by consultant on 8/22/2025
Unannounced visit · January 28, 2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children did not have emergency medical care information updated annually. Repeat violation
Violation confirmed corrected by letter received from provider on 2/11/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One child was enrolled 6/24/24 and one child was enrolled 8/1/23. Repeat violation
Violation confirmed corrected by letter received from provider on 2/11/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The plan was not reviewed in the portal annually. Repeat violation
Violation confirmed corrected by letter received from provider on 2/11/2025
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The medical action plan for a child with a diagnosed allergy was not attached to the application.
Violation confirmed corrected by letter received from provider on 2/11/2025
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath the climbing structure on the preschool playground measured below 6 inches. Repeat violation
Violation confirmed corrected by letter received from provider on 2/24/2025
Unannounced visit · January 9, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Infant bottles were not dated.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint was observed peeling on the siding of the building on the playground. The paint was peeling on the exterior door to the infant classroom and the wood ramp leading to the infant classroom.
Violation confirmed corrected by letter received from provider on 2/11/2025
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence next to the shed on the preschool playground was below 4 feet.
Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) new employee hired 8/26/24 did not have a medical report on file.
Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children did not have emergency medical care information updated annually.
Violation confirmed corrected by letter received from provider on 2/11/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have medical assessments on file. One child was enrolled 6/24/24 and one child was enrolled 8/1/23.
Violation confirmed corrected by letter received from provider on 2/11/2025
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have a copy of the immunization records on file. The child was enrolled 6/24/24.
Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025
A valid qualification letter was not on file and available to review at the facility. Two (2) employees did not have current CBC letters on file for review. Each was confirmed qualified in the ABCMS portal.
Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The plan was not reviewed in the portal annually.
Violation confirmed corrected by letter received from provider on 2/11/2025
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The medical action plan for a child with a diagnosed allergy was not attached to the application.
Violation confirmed corrected by letter received from provider on 2/11/2025
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath the climbing structure on the preschool playground measured below 6 inches.
Violation confirmed corrected by letter received from provider on 2/24/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) employees did not renew maltreatment training every five (5) years. One (1) new employee hired 8/26/24 did not have child maltreatment training on file for review.
Violation confirmed corrected by follow-up visit made by consultant on 1/28/2025
Unannounced visit · October 23, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented for four (4) children in Space 2.
Violation confirmed corrected by letter received from provider on 11/8/2024
All equipment and furnishings were not in good repair. The vinyl on the couch in Space 1 was torn in several places and foam cushioning was exposed.
Violation confirmed corrected by letter received from provider on 11/13/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) new employees did not have a medical report on file for review.
Violation confirmed corrected by letter received from provider on 11/13/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. The dates orientation was received was not documented on the form for two (2) new employees.
Violation confirmed corrected by letter received from provider on 11/13/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) new employee hired in September 2024 did not have signed acknowledgment of reviewing the policy prior to working with children.
Violation confirmed corrected by letter received from provider on 11/8/2024
Unannounced visit · January 17, 2024
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A fruit was not served with lunch and no substitute was offered.
Violation confirmed corrected by letter received from provider on 1/30/2024
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not documented on the menu prior to the meal being served.
Violation confirmed corrected by letter received from provider on 1/30/2024
A safe indoor and outdoor environment was not provided for the children. A child's emergency medication was not onsite.
Violation confirmed corrected by letter received from provider on 1/30/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) employees did not have current First Aid certification.
Violation confirmed corrected by letter received from provider on 1/30/2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child did not have the date of enrollment listed on the signed discipline policy.
Violation confirmed corrected by letter received from provider on 1/30/2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with a diagnosed food allergy did not have a completed medical action plan attached to the file.
Violation confirmed corrected by letter received from provider on 1/30/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Recognizing and responding to child maltreatment training was not renewed every five (5) years for two (2) employees.
Violation confirmed corrected by letter received from provider on 1/30/2024
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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