North Carolina DCDEE cited something at 7 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 14, 2026
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Personal items were under five feet. Three (3) bottles of car detailing solutions were accessible to children.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space #6 had an uncovered outlet.
Violation corrected during visit
Prior to employment a Criminal Background Check was not completed. B.G did not complete the renewal of the CBC letter. N.V and T.G did not complete the renewal of their CBC letter.
Violation pending provider response
All staff records, except financial records, were not made available for review. It was reported that staff files were not ready for review. The staff-training worksheet was not completed prior to the visit. I was unable to review the staff files during this visit.
Violation pending provider response
A valid qualification letter was not on file and available to review at the facility. B.G, N.V and T.C did not have a valid letter on file for review.
Violation pending provider response
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster was not updated/current.
Violation pending provider response
Unannounced visit · March 20, 2026
Application for employment and date of birth was not on file for all staff. One (1) staff file did not have an application on file.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff did not have a current Recognizing and Responding training on file. The trainings were not within the last twelve (12) months and were not completed within ninety (90) days of employment.
Violation confirmed corrected by letter received from provider on 4/2/2026
Unannounced visit · August 21, 2025
All vehicles used to transport children were not free of hazards. The vehicle that was monitored had one (1) tire with low tread and two (2) other tires that were showing signs of low tread.
Violation confirmed corrected by letter received from provider on 9/4/2025
A valid qualification letter was not on file and available to review at the facility. T. B. did not have a valid qualification letter on file.
Violation confirmed corrected by letter received from provider on 9/22/2025
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two (2) staff files did not have documentation of the EPR annual review.
Violation confirmed corrected by follow-up visit made by consultant on 9/10/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff file did not have an updated health questionnaire on file.
Violation corrected during visit
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted.
Violation corrected during visit
Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #7, I observed a toilet seat that was visibly dirty.
Violation corrected during visit
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #8, I observed no toilet paper accessible to children.
Violation corrected during visit
Chairs and tables were not the appropriate height for the children using the items. In space #6, I observed furniture that did not meet all sizes and heights of the school-age children enrolled.
Violation confirmed corrected by letter received from provider on 9/4/2025
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. I observed roots causing tripping hazards in the playground that 2 and 3-year-old children use.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed a beta water treatment solution with a warning label to keep out of reach of children.
Violation corrected during visit
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Many incident reports were missing information throughout the form including signatures, facility information, and injury information.
Violation confirmed corrected by letter received from provider on 9/4/2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff files did not have documentation of the EMC annual review.
Violation confirmed corrected by follow-up visit made by consultant on 9/10/2025
Unannounced visit · March 25, 2025
All equipment and furnishings were not in good repair. In space #5, I observed a chair seat cover with rips and tears. In space #1, I observed a broken hand soap dispenser. In space #8, children were trying to wash their hands when the teacher reported that the sink was clogged.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7, I observed a power strip with three (3) uncovered outlets.
Violation corrected during visit
Unannounced visit · August 23, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Daily sign-in was not completed in space #8.
Violation corrected during visit
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. I observed the refrigerator’s thermometer in the kitchen reading fifty (50) degrees Fahrenheit.
Violation corrected during visit
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On the playground used by two-year-old children, there are three (3) openings that need to be repaired. The areas include a large opening between the building wall and fence post, the bottom of the metal fence where all the toys are lined up is starting to curl up and creating large openings and the wooden fence also has an opening
Violation confirmed corrected by letter received from provider on 9/6/2024
All equipment and furnishings were not in good repair. I observed a rug in space #1 in need of repair/removal due to stitching becoming removed and creating a tripping hazard. I observed soft toys in space #3 in need of replacement.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #8, I observed a hand sanitizing bottle below five (5) feet.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training hours were not completed for two (2) staff members.
Violation confirmed corrected by letter received from provider on 9/14/2024
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were several photos missing from the children’s emergency and identifying information.
Violation confirmed corrected by letter received from provider on 9/6/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation was not completed annually for one (1) staff member.
Violation confirmed corrected by letter received from provider on 9/6/2024
Center did not maintain a record of daily attendance. Space #8 did not have their monthly attendance completed.
Violation corrected during visit
The EPR Plan did not include the date of the last revision of the plan. The date of the last revision of the EPR plan was completed in 2018.
Violation confirmed corrected by letter received from provider on 9/13/2024
The depth of the loose surfacing was not based on critical height of the equipment. All playground areas with fall zones need mulch, please ensure that all areas with fall zones have the adequate depth of six (6) inches.
Violation confirmed corrected by letter received from provider on 9/6/2024
Unannounced visit · April 24, 2024
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. I observed a few mats that were less than (eighteen) inches apart in spaces #5 and #8.
Violation corrected during visit
All equipment and furnishings were not in good repair. I observed a broken fence panel on the black fence by the blacktop area. I observed a broken plastic lid to a sensory table in space #8.
Violation confirmed corrected by letter received from provider on 5/7/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In van #1 (RCH-3801) I observed an aerosol can of de-icer with many warning labels on the side of the passenger door.
Violation corrected during visit
All vehicles used to transport children were not free of hazards. The tire tread on van #2 (JJA-3346) was slick and had not depth.
Violation confirmed corrected by letter received from provider on 5/7/2024
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. In van #2 (JJA-3346) I observed all the children’s applications without a photograph.
Violation confirmed corrected by letter received from provider on 5/7/2024
Unannounced visit · August 24, 2023
No longer displayed by the state
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 1/19/22, this is a repeat violation.
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
A safe indoor and outdoor environment was not provided for the children. The ramp for the infant space had a plank that was deteriorated and exposing nails. The fence on the toddler playground had a large gap big enough for a child to get through/cause injury. The fence height on the same playground did not meet the four (4) feet requirement. We observed a broken window outside of space #9.
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
Toxic plants were accessible to children. Space #3 was unlocked and we observed a toxic plant on the shelf.
Violation corrected during visit
No longer displayed by the state
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. B.W did not have a medical report on file and available for review.
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. B.W did not have a TB test/screening form on file.
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. L.B did not have an updated Emergency Information form on file.
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
All staff records, except financial records, were not made available for review. Several required documents were missing for S.V including: - Application - EMC Plan Review - Operational and Personal Policy Review - Shaken Baby Policy Review - Orientation Documentation
Violation confirmed corrected by letter received from provider on 9/6/2023
No longer displayed by the state
A violation was found for which there is no item number. 15A NCAC 18A .2830 SOLID WASTES (a) In child care centers, food scraps and other putrescible materials shall be placed in a plastic-lined, cleanable, covered container and removed to an exterior garbage area daily. Scrap paper, cardboard boxes, and other recyclable items shall be stored in containers or designated recycling areas. In space #1, two (2) trash cans were observed with no lid.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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