Bright Kids Learning Academy

Center · Charlotte · 13925 Erwin Road

What kind of place is this?

Size 114 children licensed In the middle half for Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov

How this compares

North Carolina DCDEE cited something at 12 of the 19 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Ages served 6 weeks to 12 years
Hours 6:30 AM – 6:00 PM
Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Three Star License
License status Active

State record — North Carolina DCDEE

Last visit
July 8, 2026
On file
19 visits since December 2023 — 7 cited nothing, 7 of those unannounced
Fixed?
All 55 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit nothing cited
Apr 2026 Unannounced visit nothing cited
Apr 2026 Unannounced visit 1 finding

Unannounced visit · April 1, 2026

A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. It was reported that children have been slapped on the legs, grabbed by the collar of their shirt, and are forced into chairs or on the floor. There were also verbal instances shared such as telling children, "that's why you're not doing well", or "if your brain was as smart as your mouth is, you'd be doing better in class." It was also stated that children are yelled at daily.

Violation confirmed corrected by follow-up visit made by consultant on 4/15/2026

DCDEE facility lookup

Mar 2026 Announced visit 1 finding

Announced visit · March 24, 2026

Children were not adequately supervised at all times. A child was observed in the hallway of the facility alone.

Violation confirmed corrected by follow-up visit made by consultant on 4/1/2026

DCDEE facility lookup

Jan 2026 Unannounced visit 2 findings

Unannounced visit · January 21, 2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.

Violation confirmed corrected by letter received from provider on 2/4/2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated for 12/16/2025 did not include all of the required information such as the facility ID, consultant, county, steps to prevent reoccurrence, how, and when the parent was contacted.

Violation confirmed corrected by letter received from provider on 2/4/2026

DCDEE facility lookup

Nov 2025 Unannounced visit 7 findings

Unannounced visit · November 5, 2025

A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for four (4) groups of children for reference.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use, which were located in space 104, and 109 used by children were not covered with safety plugs.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Liquid Whiteout correction tape was observed accessible to children in space 100.

Violation corrected during visit

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One )1 child's emergency medical care information was not updated annually.

Violation confirmed corrected by letter received from provider on 11/19/2025

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A bottle of Dr. Pepper soda was observed in space 100.

Violation corrected during visit

A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The child care operator did not complete and verify the facility's roster in the ABCMS.

Violation confirmed corrected by letter received from provider on 11/19/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually.

Violation corrected during visit

DCDEE facility lookup

Sep 2025 Unannounced visit nothing cited
Aug 2025 Unannounced visit 4 findings

Unannounced visit · August 28, 2025

Children under one year of age were not kept separate from children two years and older. An infant was in care with children two (2) years old.

Violation corrected during visit

Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Meals serve did not meet all required components.

Violation confirmed corrected by letter received from provider on 9/9/2025

Foods and beverages with little or no nutritional value were available often and not just for special occasions. Chips were served as a snack.

Violation confirmed corrected by letter received from provider on 9/9/2025

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. When food substitutions are made, they're not recorded on the menu prior to and doesn't include all required components.

Violation confirmed corrected by letter received from provider on 9/9/2025

DCDEE facility lookup

Apr 2025 Unannounced visit 8 findings

Unannounced visit · April 17, 2025

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their after outside play and before sand table play in space nine (9).

Violation confirmed corrected by letter received from provider on 4/29/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff did not have a medical report on file prior to employment, and one (1) staff's medical report was older than 12 months.

Violation confirmed corrected by letter received from provider on 4/29/2025

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for two (2) new staff was not documented.

Violation confirmed corrected by letter received from provider on 4/29/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Six (6) staff did not successfully complete recertification in First Aid appropriate to the age of children in care.

Violation confirmed corrected by letter received from provider on 4/29/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Six (6) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care.

Violation confirmed corrected by letter received from provider on 4/29/2025

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff was observed drinking from a McDonald's cup during today's visit.

Violation confirmed corrected by letter received from provider on 4/29/2025

Outdoor play equipment was not age and developmentally appropriate. Children ages three (3) and four (4) were playing on a playground designed for children ages five (5)-twelve (12).

Violation confirmed corrected by letter received from provider on 4/29/2025

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff member did not have required medical report, proof of tuberculosis test, or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.

Violation confirmed corrected by letter received from provider on 4/29/2025

DCDEE facility lookup

Feb 2025 Unannounced visit nothing cited
Nov 2024 Unannounced visit 11 findings

Unannounced visit · November 19, 2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An electrical outlet in space seven (7) was not covered with a safety plug.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Three (3) aerosol cans of cleaning sprays were not stored in a locked room or cabinet in space ten (10).

Violation confirmed corrected by letter received from provider on 11/26/2024

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover medicine was not returned to parent after authorization had expired.

Violation confirmed corrected by letter received from provider on 11/26/2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under three years of age in space four (4).

Violation confirmed corrected by letter received from provider on 11/26/2024

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) child care provider's medical report on file prior to employment was older than 12 months.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have an annual health questionnaire on file.

Violation confirmed corrected by letter received from provider on 11/26/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care.

Violation confirmed corrected by letter received from provider on 11/26/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care.

Violation confirmed corrected by letter received from provider on 11/26/2024

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Lays potato chips were observed on a counter in space two (2).

Violation corrected during visit

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy signed acknowledgement with all the required information was not maintained in one (1) staff person's file.

Violation corrected during visit

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) was corrected during the visit.

Violation confirmed corrected by letter received from provider on 11/26/2024

DCDEE facility lookup

Sep 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit 3 findings

Unannounced visit · April 12, 2024

Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratios posted in space three (3) and four (4) were not applicable to those spaces.

Violation corrected during visit

Equipment and furnishings were not sturdy, stable and free of hazards. Staples that had fallen from a bulletin board were located on a shelf in space four (4).

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets in a power strip in space one (1) did not have safety plugs in them.

Violation corrected during visit

DCDEE facility lookup

Mar 2024 Unannounced visit 1 finding

Unannounced visit · March 4, 2024

Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was not a sufficient amount of available toys to provide activities for vigorous play and large muscle development on the preschool outdoor playground.

Violation confirmed corrected by letter received from provider on 3/12/2024

DCDEE facility lookup

Jan 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit 1 finding

Unannounced visit · January 3, 2024

When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. When screen time was provided to school-aged children, it was not documented on a cumulative log or the activity plan that is available for review.

Violation corrected during visit

DCDEE facility lookup

Dec 2023 Unannounced visit 3 findings

Unannounced visit · December 14, 2023

Children were not adequately supervised at all times. One (1) child was left unattended on the playground for two (2) minutes.

Violation confirmed corrected by follow-up visit made by consultant on 1/3/2024

For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Four (4) children were seated in a "bye bye buggy" for at least thirty (30) minutes.

Violation confirmed corrected by letter received from provider on 12/18/2023

Number and size of servings were not appropriate for ages and developmental levels of children in care. Size of servings were not appropriate for ages and developmental levels of children in care.

Violation confirmed corrected by letter received from provider on 12/18/2023

DCDEE facility lookup

Dec 2023 Unannounced visit nothing cited
Dec 2023 Unannounced visit 13 findings

Unannounced visit · December 5, 2023

Children used space that was not approved. It was stated that sometimes the afterschool children uses a classroom upstairs above the multipurpose room.

Violation confirmed corrected by letter received from provider on 12/18/2023

A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for groups one (1) and four (4) for reference.

Violation confirmed corrected by letter received from provider on 12/18/2023

The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. Outdoor equipment was not sufficient to provide a variety of play experiences to promote physical development.

Violation confirmed corrected by letter received from provider on 12/18/2023

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Mesh covering the openings on fencing was damaged exposing the openings that are not less than 3 1/2 inches or greater than 9 inches.

Violation confirmed corrected by letter received from provider on 12/18/2023

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Prior to the expiration date of the qualification letter, one (1) child care provider did not complete and submit required forms to complete a criminal background check.

Violation confirmed corrected by letter received from provider on 12/18/2023

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete certification in First Aid appropriate to the age of children in care within 90 days of employment.

Violation confirmed corrected by letter received from provider on 12/18/2023

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete certification in CPR training appropriate to the age of the children in care within 90 days of employment.

Violation confirmed corrected by letter received from provider on 12/18/2023

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) employee's personnel file did not contain an annual staff evaluation and a staff development plan.

Violation confirmed corrected by letter received from provider on 12/18/2023

Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Emergency information did not include name, address, and telephone number of other emergency contact persons for one (1) child.

Violation confirmed corrected by letter received from provider on 12/18/2023

Medical exam or health assessment record was not on file before or within 30 days after admission. Medical exam or health assessment record was not on file before or within 30 days after admission for one (1) child.

Violation confirmed corrected by letter received from provider on 12/18/2023

Programs operating for 3 or fewer hours per day did not make at least 3 activities available daily. At least three (3) activities were not available for the afterschool program that operates from 3:30-5:00.

Violation confirmed corrected by letter received from provider on 12/18/2023

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. EPR drill was not practiced between January 2023 and August 2023.

Violation confirmed corrected by letter received from provider on 12/18/2023

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The child care administrator and two (2) staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The administrator has received the training.

Violation confirmed corrected by letter received from provider on 12/18/2023

DCDEE facility lookup

Before you tour

Bright Kids Learning Academy hasn’t published

Cost, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Bright Kids Learning Academy? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.