North Carolina DCDEE cited something at 6 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · December 16, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #5, I observed small pieces of crayons in a container on a shelf accessible to children ages two years old. On the OLE for toddlers, I observed beach balls (some were deflated), accessible to toddlers.
Violation corrected during visit
Unannounced visit · June 24, 2025
Center staff did not comply with the safe sleep policy. In space #1, I observed an infant sleeping with a bib on, attached to the bib was a pacifier.
Violation corrected during visit
Unannounced visit · December 18, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #4, I observed an electrical outlet that was not in use use, without a safety cover.
Violation corrected during visit
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One out of five childrens records monitored did not have documentation that the parent received the Summary of Law.
Violation confirmed corrected by letter received from provider on 1/8/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, I observed peeling paint on the wall.
Violation confirmed corrected by letter received from provider on 1/8/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed a caregivers bag underneath the sink not properly locked that contained personal creams and medication.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, I observed one infant asleep. The provider was not able to provide documentation of a sleep check on the infant that was asleep.
Violation corrected during visit
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. One out of five childrens records monitored did not have documentation that operational policies were discussed with the parents before the childs enrollment.
Violation confirmed corrected by letter received from provider on 1/8/2025
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. One out of five childrens records monitored did not have documentation that the parent participation plan was discussed with the parents before the childs enrollment.
Violation confirmed corrected by letter received from provider on 1/8/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The center did not have documentation of completing a shelter in place/lockdown drill in July 2024.
Violation confirmed corrected by letter received from provider on 1/8/2025
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One out of five childrens records monitored did not have documentation that the parent was notified of the smoking and tobacco restriction in writing.
Violation confirmed corrected by letter received from provider on 1/8/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two out of sixteen staff members did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. (DH, ZM)
Violation confirmed corrected by letter received from provider on 1/8/2025
Staff did not complete the health and safety training within one year of employment. Three out of sixteen staff members did not complete the health and safety trainings within one year of employment. (QS, BM,KL)
Violation confirmed corrected by letter received from provider on 1/8/2025
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One out of five childrens records monitored did not have documentation that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was explained to the parents.
Violation confirmed corrected by letter received from provider on 1/8/2025
Unannounced visit · June 17, 2024
Electrical cords were accessible to infants and toddlers. In space #1, I observed two electrical cords accessible to infants.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed Lysol spray not properly stored.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, I observed two infants asleep since 9:12am. As of 9:50am, there was no documentation of sleep checks for them today.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member, with a start date of 2/6/24, did not have documentation of completing the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. (SP)
Violation confirmed corrected by letter received from provider on 6/26/2024
Unannounced visit · December 20, 2023
All walls and ceilings including doors and windows were not kept clean and in good repair. In Space #1 (one) the floor underneath both handwashing sinks was observed to be not in good repair. In Space #2 (two) the walls near the cribs had hole in the walls from the removal of equipment and peeling paint. In Space #3 (three) the wall by the block area was not in good repair.
Violation confirmed corrected by letter received from provider on 1/31/2024
A violation was found for which there is no item number. In Space #3 (three), while washing my hands I noticed that the water was extremely hot. Ms. Dukes was able to check the temperature (thermometer read 115.3 (one hundred and fifteen point three) degrees which exceeds the maximum temperature of 110 (one hundred and ten) degrees. Refer to 15A NCAC 18A .2801 (39) in the North Carolina Sanitation Laws.
Violation confirmed corrected by letter received from provider on 1/31/2024
Unannounced visit · November 20, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed 2 containers of disinfectant wipes not properly locked.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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