North Carolina DCDEE cited something at 7 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 4, 2026
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member used profanity towards children on several occasions.
Violation confirmed corrected by letter received from provider on 8/14/2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On 4/7/25, a staff member handled children in a rough manner by pulling on the child's arm and throwing a tablet at the child.
Violation confirmed corrected by letter received from provider on 8/14/2026
Unannounced visit · June 30, 2026
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #6, I observed sets of bags accessible to children.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff file had the recognizing and responding training completed after the ninety (90) days.
Violation corrected during visit
Unannounced visit · December 5, 2025
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The kitchen’s refrigerator on the left had a temperature of fifty (50) degrees Fahrenheit.
Violation corrected during visit
All equipment and furnishings were not in good repair. In space #4, I observed several books in need of replacing or repair.
Violation confirmed corrected by letter received from provider on 12/9/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed on the DCDEE form for the month of 10/2025.
Violation confirmed corrected by letter received from provider on 12/9/2025
Center did not maintain a record of daily attendance. Space #1, did not have attendance completed for 12/5/25.
Violation corrected during visit
The EPR Plan did not include the date of the last revision of the plan. The EPR plan was last updated on 11/18/24 and not annually.
Violation confirmed corrected by letter received from provider on 12/9/2025
Unannounced visit · June 12, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. During the visit I obtained a fire inspection dated for 2/19/25,the inspection was not sent within seven (7) days.
Violation corrected during visit
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The allergy list was not posted in the kitchen.
Violation corrected during visit
All equipment and furnishings were not in good repair. In space #8, I observed a torn book, this was removed during the visit. In space #15, I observed a toilet seat lid that was cracked.
Violation confirmed corrected by letter received from provider on 6/23/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, one (1) outlet was uncovered.
Violation corrected during visit
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #14, upon entrance into the classroom the teacher used a harsh tone and language that was not developmentally appropriate.
Violation confirmed corrected by letter received from provider on 6/23/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the DCDEE medical report on file.
Violation confirmed corrected by letter received from provider on 6/23/2025
The depth of the loose surfacing was not based on critical height of the equipment. The playgrounds for preschool children did not meet the mulch height requirement of six (6) inches.
Violation confirmed corrected by letter received from provider on 6/25/2025
Unannounced visit · December 10, 2024
A current activity plan was not posted for each group of children for reference. Space #1 did not have a current lesson plan posted.
Violation corrected during visit
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In the kitchen, I observed the refrigerator on the left upon entrance, reading a temperature of 55-60 degrees Fahrenheit.
Violation corrected during visit
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. I observed two (2) prescribed diaper creams with topical ointment permission forms.
Violation confirmed corrected by letter received from provider on 12/19/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) classrooms had plastic bags accessible to children under 2-years-old. Space #2 had a trash can full of plastic bags from diaper storage in the bathroom. Space #4 had a plastic bag over a toilet plunger in the children's bathroom.
Violation corrected during visit
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. C.F did not have a current annual staff evaluation the one recorded was from 11/2023.
Violation confirmed corrected by letter received from provider on 12/19/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Several transportation authorization forms in all three (3) binders for transportation had not been updated annually. One (1) children's file did not have an updated authorization form.
Violation confirmed corrected by letter received from provider on 12/19/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D.G completed the health and safety training topics after the five (5) year requirement.
Violation corrected during visit
Unannounced visit · June 18, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program's most recent fire inspection on file with DCDEE was completed on 2/21/23.
Violation confirmed corrected by letter received from provider on 6/21/2024
Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. In space #14, a read-a-loud was taking place in a large group setting with preschoolers; during the read-a-loud I heard the teacher read off the page the word, “stupid”.
Violation corrected during visit
A drug or medicine was administered after its expiration date. In space #3, I observed an expired epi-pen dated for 5/24.
Violation corrected during visit
Unannounced visit · December 11, 2023
A current activity plan was not posted for each group of children for reference. In space #8, I observed a lesson plan dated for week 11/30/23.
Violation corrected during visit
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. I observed the refrigerator in the kitchen reach sixty (60) degrees.
Violation corrected during visit
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. I observed three (3) staff files with a high amount of hours being completed in a single day. The range of hours completed varied from twelve (12) to sixteen (16) hours.
Violation confirmed corrected by letter received from provider on 12/14/2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff completed their recognizing and responding training after their ninety (90) days of employment. Two (2) staff did not complete the required training within the timeframe required.
Violation confirmed corrected by letter received from provider on 12/14/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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