Big Blue Marble-Waxhaw

Center · Waxhaw · 3930 Providence Rd

What kind of place is this?

Size 197 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.
Approach bilingual, play-based

In the program’s own words

“Our Spanish Immersion Preschool offers a unique, bilingual environment that enriches language development and cultural appreciation.” bbmacademy.com, July 2026
“The BBMA preschool curriculum is a play-based, research-informed early learning program designed to support academic, social, emotional, and physical development in young children.” bbmacademy.com, July 2026

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov

How this compares

North Carolina DCDEE cited something at 17 of the 34 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Ages served Infants (0–12 months) through Fours (4 years)
Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Four Star License
License status Active
Website bbmacademy.com

State record — North Carolina DCDEE

Last visit
July 15, 2026
On file
34 visits since August 2023 — 17 cited nothing, 14 of those unannounced
Fixed?
All 75 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit 1 finding

Unannounced visit · July 15, 2026

Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A staff member did not interact with a child in a postive way during the day.

Violation confirmed corrected by letter received from provider on 7/27/2026

DCDEE facility lookup

Jun 2026 Announced visit nothing cited
Feb 2026 Unannounced visit 4 findings

Unannounced visit · February 5, 2026

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member's E.W, T.W, and L.W. did not have a current health questionnaire in their medical file.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff file's E.W, T.W, and L.W. did not have a current Emergency Information form on file.

Violation corrected during visit

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Upon review, one child did not have a completed medical form in their file.

Violation confirmed corrected by letter received from provider on 2/24/2026

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Upon review, one child's file did not have a Shaken Baby Syndrome and Abusive Head Trauma policy signed.

Violation confirmed corrected by letter received from provider on 2/24/2026

DCDEE facility lookup

Nov 2025 Announced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 1 finding

Unannounced visit · July 2, 2025

Every child was not provided an appropriate time and place to rest. Children in the room that serves non-school aged five (5) year old's were not offered an appropriate space to rest.

Violation confirmed corrected by letter received from provider on 7/2/2025

DCDEE facility lookup

Apr 2025 Unannounced visit 4 findings

Unannounced visit · April 29, 2025

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed.

Violation confirmed corrected by letter received from provider on 5/12/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member D.Q. did not have a current EI form on file.

Violation confirmed corrected by letter received from provider on 5/12/2025

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member E.M. has not completed at least sixteen (16) hours of orientation within the first six (6) weeks.

Violation confirmed corrected by letter received from provider on 5/12/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member D.Q. did not completed six (6) clock hours within the first two (2) weeks of employment.

Violation confirmed corrected by letter received from provider on 5/12/2025

DCDEE facility lookup

Feb 2025 Unannounced visit 5 findings

Unannounced visit · February 11, 2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space number eleven (# 11) there was two (2) cans of aerosol spray cleaners, and one (1) tub of disinfectant wipes that were stored in an unlocked cabinet within reach of children.

Violation corrected during visit

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number two (2) there was one (1) expired diaper cream.

Violation corrected during visit

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The facility did not complete monthly playground inspections.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. The playground that serves older preschool aged children using equipment with a critical height of more than 5 feet, but less than 7 feet, did not have 6 inches of loose surfacing material.

Violation confirmed corrected by letter received from provider on 3/18/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number seven (#7) a child's permission form to provide emergency medication was expired and did not have accurate information.

Violation confirmed corrected by letter received from provider on 2/24/2025

DCDEE facility lookup

Oct 2024 Announced visit nothing cited
Oct 2024 Unannounced visit 2 findings

Unannounced visit · October 3, 2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the rooms that serve toddlers, three (3) year old's, and four (4) year old's there were multiple outlets that were not covered.

Violation corrected during visit

Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. A large box fan was within the children's reach and was not covered with a mesh guard in the room that serves three (3) year old's.

Violation corrected during visit

DCDEE facility lookup

Sep 2024 Unannounced visit 1 finding

Unannounced visit · September 20, 2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed the laundry door unlocked with chemicals stored inside.

Violation corrected during visit

DCDEE facility lookup

Sep 2024 Unannounced visit nothing cited
Sep 2024 Unannounced visit 2 findings

Unannounced visit · September 10, 2024

Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In the toddler aged class space three (3) to cots were touching.

Violation corrected during visit

A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On 7/11/24 staff was witness yelling at a child, when the administrators asked the teacher about the incident she admitted to yellling.

Violation corrected during visit

DCDEE facility lookup

Jul 2024 Unannounced visit 2 findings

Unannounced visit · July 11, 2024

Center staff did not comply with the safe sleep policy. For two weeks in June the facility was unable to maintain the safe sleep policies thermal environment temperature requirements. This was corrected on June 27, 2024, and has not been an issue since that day.

Violation corrected during visit

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last safety drill, as described above, was conducted in December of 2023. Safety drills must be conducted every three months.

Violation confirmed corrected by letter received from provider on 10/31/2024

DCDEE facility lookup

Jun 2024 Unannounced visit nothing cited
May 2024 Unannounced visit 1 finding

Unannounced visit · May 29, 2024

Children were not adequately supervised at all times. One child, two-year-old, was left in a classroom for 14 minutes and 53 seconds while the other children in his class in the Outdoor Learning Environment.

Violation confirmed corrected by follow-up visit made by consultant on 6/14/2024

DCDEE facility lookup

Apr 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 27, 2024

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During the assessment the snack served was not what was listed on the menu. The correction to the menu was completed during today's visit.

Violation corrected during visit

All stationary equipment, more than 18 inches high, was not installed over protective surfacing. During the facilities Environmental Rating Scale assessment as well as during today's visit the mats in the classrooms serving children 2-5 years old were not 18 inches apart. This was corrected during today's visit.

Violation corrected during visit

DCDEE facility lookup

Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 13, 2024

Children were not adequately supervised at all times. On March 7, 2024 two children, male and female-ages two years old) were left unattended and alone on the playground for six minutes and fifty-three seconds: staff had reentered the building and was unaware that they were missing.

Violation confirmed corrected by letter received from provider on 3/21/2024

Enhanced staff/child ratios and group sizes were not met. On March 7, 2024, up to twelve (12) three-year-old children and nine (9) two-year-old children, totaling twenty-one children were on the playground with two staff members. The facility adheres to enhanced ratios therefore the maximum number of children allowed in the group size supervised by two staff is no more than eighteen (18) children.

Violation confirmed corrected by letter received from provider on 3/21/2024

DCDEE facility lookup

Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit 12 findings

Unannounced visit · February 13, 2024

A current activity plan was not posted for each group of children for reference. Although Activity Plans were posted there was no date on two of the eleven activity plans, I reviewed.

Violation confirmed corrected by letter received from provider on 2/28/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Under the desk in the Administrator's office there were cleansers, detergents, and air fresheners some of which were in aerosol cans. Although this room is locked when it is not being occupied, these items were not stored in locked storage when it was occupied, and the door was left open.

Violation confirmed corrected by letter received from provider on 2/28/2024

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require medical report on file prior to employment.

Violation confirmed corrected by letter received from provider on 2/28/2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not provide results indicating that they were free of active TB and/or TB test or screening prior to the first day of work.

Violation confirmed corrected by letter received from provider on 2/28/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in First Aid in the required time frame.

Violation confirmed corrected by letter received from provider on 2/28/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in CPR in the required time frame.

Violation confirmed corrected by letter received from provider on 2/28/2024

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not receive the required on-going training, nor was it fully documented.

Violation confirmed corrected by letter received from provider on 2/28/2024

The EPR Plan did not include the location of the Ready to Go File and or the required information. There was no plan on site, although there were some emergency books there was no plan, for staff person to know the location. The Ready to Go File had some information but did not have the required information as many of the children's records were not complete or included.

Violation confirmed corrected by letter received from provider on 2/28/2024

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The information on the plan had changed due to a change in Administrator and Child Care Consultant. This had not been updated nor had the staff reviewed a current EPR plan as the last plan was dated October 11, 2022, and although it was on the Emergency Services online database it was not available for review at the facility or in the Ready to Go File/Binder.

Violation confirmed corrected by letter received from provider on 2/28/2024

The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The new Administrator that has been employed since October 27, 2023 doesn't have the required training nor has she updated the EPR plan with current information.

Violation confirmed corrected by letter received from provider on 2/28/2024

Staff did not complete the health and safety training within one year of employment. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require health and safety training within one year of employment.

Violation confirmed corrected by letter received from provider on 2/28/2024

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not have the require health and safety training completed.

Violation confirmed corrected by letter received from provider on 2/28/2024

DCDEE facility lookup

Feb 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit 1 finding

Unannounced visit · January 8, 2024

Enhanced staff/child ratios and group sizes were not met. Upon my arrival, a staff member opened the door for me and explained the administrator was in the office. The staff member left one staff member with nine infants when she came to open the door for me. Thus, the classroom was out of ratio.

Violation confirmed corrected by letter received from provider on 1/17/2024

DCDEE facility lookup

Showing 25 of 34 records. The rest are in the state record linked above.

Before you tour

Big Blue Marble-Waxhaw hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established.

Who runs it

Will it fit our family

Not yet reported: hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Big Blue Marble-Waxhaw? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.