North Carolina DCDEE cited something at 5 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · November 13, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not submit the original approved report to DCDEE within one week of the inspection visit in July 2025 on a form provided by the Division.
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs for all children being transported was not in the vehicle.
Violation confirmed corrected by letter received from provider on 11/28/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information was not updated at least annually for one (1)child.
Violation confirmed corrected by letter received from provider on 11/28/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.
Violation confirmed corrected by letter received from provider on 11/28/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of one (1) currently enrolled child.
Violation confirmed corrected by letter received from provider on 11/28/2025
Unannounced visit · May 8, 2025
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children in space one (1) did not wash hands after outside play.
Violation confirmed corrected by letter received from provider on 5/22/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. An administrator has not completed the training in the ABCMS and updated information regarding new hires or residents.
Violation confirmed corrected by letter received from provider on 5/22/2025
Unannounced visit · November 26, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. This facility did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division.
Violation corrected during visit
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The outdoor premises was not checked once a day, prior to initial use ensuring debris was removed and disposed of.
Violation confirmed corrected by letter received from provider on 12/10/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff did not complete first aid training within 90 days of hire date.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member did not complete cpr training within 90 days of hire date.
Violation corrected during visit
All vehicles used to transport children were not free of hazards. There was a soda, trash, and hand sanitizer observed in the vehicle used to transport children
Violation confirmed corrected by letter received from provider on 12/10/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation.
Violation confirmed corrected by letter received from provider on 12/10/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) staff members did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation corrected during visit
Staff did not complete the health and safety training within one year of employment. One (1) staff member did not complete the health and safety training within one year of employment.
Violation corrected during visit
Unannounced visit · May 30, 2024
Center did not maintain a record of daily attendance Sign in times were not completed for five (5) children in space two (2) and one (1) child in space five (5) for today.
Violation corrected during visit
Unannounced visit · January 12, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair. Baseboards in the hallway have a sticky residue on them.
Violation confirmed corrected by letter received from provider on 1/26/2024
All equipment and furnishings were not in good repair. The colored rug in space three (3) has old stains on it.
Violation confirmed corrected by letter received from provider on 1/26/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Authorization to administer diaper cream in space two (2) had expired.
Violation confirmed corrected by letter received from provider on 1/26/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection was not completed for the month of December 2023.
Violation confirmed corrected by letter received from provider on 1/26/2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with all staff annually.
Violation confirmed corrected by letter received from provider on 1/26/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information was not updated at least annually for one (1) child.
Violation confirmed corrected by letter received from provider on 1/26/2024
The EPR Plan did not include the date of the last revision of the plan. The EPR plan did not have the latest revision date.
Violation confirmed corrected by letter received from provider on 1/26/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR Plan annually.
Violation confirmed corrected by letter received from provider on 1/26/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) new staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 1/26/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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