North Carolina DCDEE cited something at 3 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 2, 2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. It was observed that one (1) staff member hired in June 2025 and has contact with children did not have complete documentation on file of receiving at least 16 hours of orientation within first 6 weeks.
Violation corrected during visit
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for the four (4) children currently enrolled in the program were monitored today. It was observed that two (2) children did not have documentation on file that either the child’s parent or caregiver had reviewed/received information on the program’s parent participation plan either on or before the child's first day of attendance.
Violation corrected during visit
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Three (3) staff files were reviewed during today’s visit. It was observed that two (2) veteran staff members did not have documentation on file for having completed all the required Health and Safety training topics as part of on-going training within five years of completing the previous health and safety training topics.
Violation confirmed corrected by letter received from provider on 6/3/2026
Unannounced visit · June 5, 2025
Children were not adequately supervised at all times. Mr. Hill, the program's volunteer was observed twice being left alone, supervising the children.
Violation confirmed corrected by follow-up visit made by consultant on 6/11/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the kitchen a First Aid kit containing one (1) ice pack, three (3) packets of medicated ointment and seven (7) packets of medicated oral tablets all labeled with the warning ‘Keep out of the Reach of Children’ and accompanied by other warnings was observed being stored on a counter.
Violation corrected during visit
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required.
Violation confirmed corrected by follow-up visit made by consultant on 6/11/2025
Unannounced visit · June 10, 2024
Equipment and furnishings were not sturdy, stable and free of hazards. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. It was also observed in the licensed child care there was one electrical light with a broken face plate and one panel of hanging window blind with broken slats present. Each of these had pointy edges and creates a safety hazard.
Violation confirmed corrected by letter received from provider on 6/20/2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had documentation of completing the annual review of the facility’s Emergency Medical Care Plan, as required.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual emergency information form on file.
Violation corrected during visit
All staff records, except financial records, were not made available for review. Staff files were reviewed during today’s visit. It was observed that Mr. Monroe did not have a file available for review.
Violation confirmed corrected by letter received from provider on 6/20/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had a current staff development plan or annual staff evaluation on file.
Violation confirmed corrected by letter received from provider on 6/20/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four (4) children’s files were monitored today and it was observed that three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required.
Violation confirmed corrected by letter received from provider on 6/20/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities, as required.
Violation confirmed corrected by letter received from provider on 6/20/2024
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required.
Violation confirmed corrected by letter received from provider on 6/10/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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