Ballantyne KinderCare

Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, bottles for two infants were not labeled with name and date.

Violation confirmed corrected by letter received from provider on 8/11/2026

An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). There were no feeding plans for three infants.

Violation confirmed corrected by letter received from provider on 8/11/2026

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were no paper towels available in the restroom for the older boys.

Violation corrected during visit

All beds, cots, or mats with individual linen were not provided for each child. In space #7, the cots were labeled with numbers however, there was not a list/chart indicating which cot belonged to each child.

Violation confirmed corrected by letter received from provider on 8/11/2026

All equipment and furnishings were not in good repair. In space #10, the handle to the cabinet under the child size stove was broken on one side.

Violation confirmed corrected by letter received from provider on 8/11/2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bag of batteries and four aerosol cans of foam paint stored in an unlocked cabinet. In space #10, there was an aerosol can of shaving cream stored in an unlocked cabinet. In space #11, there were five aerosol cans of foam paint stored in an unlocked cabinet.

Violation corrected during visit

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, authorization to administer diaper cream for five infants was not on file. In space #1, authorization to administer sun screen for two infants was not on file. In space #1, authorization to administer petroleum jelly was not on file for one infant. In space #1, saline spray and drops was not on file for one infant. In space #7, authorization to administer diaper cream for one child was not on file.

Violation confirmed corrected by letter received from provider on 8/11/2026

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, there was no documentation available for visually checking on sleeping infants since May 2026.

Violation confirmed corrected by letter received from provider on 8/11/2026

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member did not have a medical report on file.

Violation confirmed corrected by letter received from provider on 8/11/2026

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member did not have a negative TB test or screening on file.

Violation confirmed corrected by letter received from provider on 8/11/2026

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #11, a teacher was walking around the classroom with a Diet Dr. Pepper in her hand.

Violation corrected during visit

A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One of the twenty staff have been entered into the ABCMS Provider Portal.

Violation pending provider response

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been updated with the current information for the Director and contact information for the Child Care Consultant and Child Health Care Consultant.

Violation confirmed corrected by letter received from provider on 8/11/2026

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with asthma did not have a medical action plan attached to the application.

Violation confirmed corrected by letter received from provider on 8/11/2026

Application for employment and date of birth was not on file for all staff. Two staff members did not have an application on file.

Violation confirmed corrected by letter received from provider on 4/1/2026

A valid qualification letter was not on file and available to review at the facility. Two staff members did not have a qualification letter available for review at the facility.

Violation confirmed corrected by letter received from provider on 4/1/2026

A child was yelled at, shamed, humiliated, frightened, threatened or bullied. A staff member threatened to beat up a five year old child and the child's parent.

Violation confirmed corrected by letter received from provider on 4/1/2026

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not submit required forms and complete a criminal background qualification check prior to the expiration date. The qualification letter expired October 19, 2025.

Violation confirmed corrected by letter received from provider on 12/2/2025

A valid qualification letter was not on file and available to review at the facility. One staff member's criminal background qualification letter expired October 19, 2025.

Violation confirmed corrected by letter received from provider on 12/2/2025

The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. The activity plans for each classroom did not include goals for Foundations for Early Learning and Development.

Violation confirmed corrected by letter received from provider on 8/26/2025

Equipment and furnishings were not sturdy, stable and free of hazards. The sandbox on the toddler playground was covered with a tarp. The sandbox and tarp were covered with pine needles and pine cones. There were also pine cones scattered around the playground. The pine cones cause hazards due to sharp edges.

Violation confirmed corrected by letter received from provider on 8/26/2025

The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was last reviewed with staff on August 3, 2024.

Violation confirmed corrected by letter received from provider on 8/26/2025

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have an annual staff evaluation and staff development plan on file. One staff member's annual evaluation and staff development plan was dated June 7, 2024.

Violation confirmed corrected by letter received from provider on 8/26/2025

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Eight children did not have verification on file that emergency medical care information has been updated annually.

Violation confirmed corrected by letter received from provider on 8/26/2025

Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.

Violation confirmed corrected by letter received from provider on 8/26/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been updated since January 2023.

Violation confirmed corrected by letter received from provider on 8/26/2025

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was last reviewed with staff on August 3, 2025.

Violation confirmed corrected by letter received from provider on 8/26/2025

The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was last reviewed with the staff on August 3, 2024.

Violation confirmed corrected by letter received from provider on 8/26/2025

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was last reviewed with the staff on August 3, 2024.

Violation confirmed corrected by letter received from provider on 8/26/2025

The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. The activity plans for each classroom did not include goals for Foundations for Early Learning and Development.

Violation confirmed corrected by letter received from provider on 8/26/2025

For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #12, dramatic play materials were stored on shelving that was turned to the wall not allowing children access.

Violation corrected during visit

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In space #9, the shelving used to store materials for the children was visibly dirty with dust/dirt build up where contact paper had been used.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

Equipment and furnishings were not sturdy, stable and free of hazards. The sandbox on the toddler playground was covered with a tarp however, the sand and tarp was covered with pine needles and pine cones. The pine cones cause hazards due to sharp edges. There were pine cones also scattered around the playground.

Violation confirmed corrected by letter received from provider on 8/26/2025

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #8, children two and three years of age are cared for. There was a bottle of glitter stored in an unlocked bottom cabinet which was labeled not for children under three years of age. In space #10, there was a zip loc bag of small batteries stored on top of cubbies and one battery stored in an unlocked cabinet.

Violation corrected during visit

Balloons were accessible to children. In space #7, a child two years of age was walking around the classroom with a latex balloon.

Violation corrected during visit

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not have verification on file that annual health questionnaires were completed.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff did not complete the emergency information form annually.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have first aid training on file.

Violation confirmed corrected by letter received from provider on 9/4/2025

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member completed seven of the required ten hours of on-going training. One staff member required to have twenty hours of on-going training did not have verification on file of any training for the year.

Violation confirmed corrected by letter received from provider on 9/4/2025

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. ITS-SIDS training for a teacher working in the infant classroom expired July 8, 2025.

Violation confirmed corrected by letter received from provider on 9/4/2025

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have an annual staff evaluation and staff development plan on file. One staff member's annual evaluation and staff development plan was dated June 7, 2024.

Violation confirmed corrected by letter received from provider on 8/26/2025

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Eight children did not have verification on file that emergency medical care information had been updated annually.

Violation confirmed corrected by letter received from provider on 8/26/2025

Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.

Violation confirmed corrected by letter received from provider on 8/26/2025

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in place drill was last conducted April 22, 2025.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been updated since January 2023.

Violation confirmed corrected by letter received from provider on 8/26/2025

A drug or medicine was administered in a manner not authorized by the child's parent, physician or other authorized health professional. In space #2, a diaper cream for one child was present, however the parent did not sign the permission to administer.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The previous Assistant Director is listed as an alternate person on the emergency medical care plan.

Violation confirmed corrected by follow-up visit made by consultant on 8/12/2025

A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space 10, a staff member's purse was stored less than five feet above the floor. The is a violation of requirement in 15A NCAC 18A .2820.

Violation corrected during visit

Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. Clothing of a child one year of age was wet and feet pruned at the time of pick up. It was documented that the child's last diaper change was 2:38p.m. The child was picked up at 5:40p.m.

Violation confirmed corrected by letter received from provider on 4/29/2025

Center staff did not comply with the safe sleep policy. On February 18, 2025, the temperature in the classroom for infants was below 68 degrees Fahrenheit. The safe sleep policy indicates the classroom for infants will maintain the temperature between 68-75 degrees Fahrenheit.

Violation confirmed corrected by letter received from provider on 3/12/2025

A child was restrained as a form of discipline and the child's safety or the safety of others was not at risk. On November 21, 2024, a staff member disciplined a two-year-old child by pushing their head and shoulders onto a cot and restraining them for an unknown amount of time, which resulted in a mark on the child's forehead.

Violation confirmed corrected by letter received from provider on 12/11/2024

A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 12.

Violation confirmed corrected by letter received from provider on 8/21/2024

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. Space 9 i observed the toy pretend sink with visible dirt residue. Many storage shelves in classrooms had tape residue left on the shelves.

Violation confirmed corrected by letter received from provider on 8/21/2024

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in Space 8 were observed with drywall exposed. One door in the hallway leading to the playground was observed rusted at the base.

Violation confirmed corrected by letter received from provider on 8/21/2024

Equipment and furnishings were not sturdy, stable and free of hazards. The stationary equipment for 2-5 year olds was observed with one of the base poles cracked leaving sharp edges. Gate latch on the preschool playground does not function properly and cannot latch.

Violation confirmed corrected by letter received from provider on 8/21/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the walkthrough a mop bucket with cleaning solution, bathroom cleaner and window cleaner was observed in the hallway outside the hall bathrooms. The staff cleaning had stepped away and left the items unattended and did not lock them back up when not in use. The locked cabinet storing aerosol cleaning supplies was not locked in Space 8.

Violation corrected during visit

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen in Space 7 and one diaper cream in Space 12 did not have written permission to administer on file.

Violation confirmed corrected by letter received from provider on 8/21/2024

A drug or medicine was administered after its expiration date. One sunscreen permission in Space 7 expired 6/24. One sunscreen and one diaper cream permission in Space 8 expired 5/24. Two sunscreen permissions in Space 8 expired 5/24.

Violation confirmed corrected by letter received from provider on 8/21/2024

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for the month of June and July were not documented.

Violation confirmed corrected by letter received from provider on 8/21/2024

The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff do not have proof on file they reviewed the current EMC plan.

Violation confirmed corrected by letter received from provider on 8/21/2024

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. (9) nine staff, who have been employed more than a year have not had an annual review or staff development plan updated annually.

Violation confirmed corrected by letter received from provider on 8/21/2024

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two staff do not have proof of file they received a review of the current EPR plan.

Violation confirmed corrected by letter received from provider on 8/21/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff hired 6-3-24 did not have a signed shaken baby syndrome policy on file.

Violation corrected during visit

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed many staff medical information in the main staff file and not separated from the main staff file.

Violation corrected during visit

A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7 or Space 9.

Violation confirmed corrected by letter received from provider on 7/10/2024

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 9, I observed peeling paint by the door seam as I was leaving the classroom.

Violation confirmed corrected by letter received from provider on 7/23/2024

There was no written emergency medical care (EMC) plan. The EMC plan posted, list staff that are no longer employed at the facility.

Violation confirmed corrected by letter received from provider on 7/10/2024

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff did not have a current Health questionnaire on file, it was completed last 1/23/23.

Violation confirmed corrected by letter received from provider on 7/10/2024

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff has not update her emergency information since 1/23/23.

Violation corrected during visit

Staff did not complete the health and safety training within one year of employment. One staff has not completed health and safety trainings and has been employed more than one year; she has been employed since 6-12-23.

Violation confirmed corrected by letter received from provider on 7/23/2024

For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. While observing in Space 9, a room serving toddlers, I observed three empty shelves and all the material stored on the window seal inaccessible to children in care.

Violation corrected during visit

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 12, a room serving one year old's, three new children's chairs were stacked against the wall and the arms of the chairs were covered in bubble wrap.

Violation corrected during visit

Children were not adequately supervised at all times. On March 25, 2024 the class from Space 8 was outdoors playing. Space 7 class came outdoors about 15 minutes later to play. Space 8 class finished outdoor play and began walking inside when a teacher noticed a two year old child, belonging to Space 7 class, in the hallway. The teacher checked the child asked if she was ok and then took her to her group's teacher outdoors and explained where she was found. It was determined that the child was left in the hallway unattended for 10-15 minutes. Space 7 teacher was unaware the child did not walk outside with the group, she did not complete the CSR (Name to face check) as the children entered the play area from the hallway.

Violation corrected during visit

All walls and ceilings including doors and windows were not kept clean and in good repair. Space 1, the air vent in the ceiling was observed with dust on the vent an don surrounding ceiling tiles.

Violation confirmed corrected by letter received from provider on 3/19/2024

Equipment and furnishings were not sturdy, stable and free of hazards. In Space 8 and 9, I observed the carpets by the back doors rolling up, which is considered a tripping hazard, and torn.

Violation confirmed corrected by letter received from provider on 3/19/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 8, I observed aerosol foam paint in an unlocked cabinet, the key was in the lock and the cabinet was unlocked.

Violation corrected during visit

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Space 6, I observed a diaper cream on the changing station in an unlocked classroom.

Violation corrected during visit

Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Four infant fever reducer medication did not have written permission by a physician and all bottles stated "Under 2 consult a physician" The permission was given by the parent and all children were under age 2.

Violation confirmed corrected by letter received from provider on 3/19/2024

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One infant fever reducer instructions stated to give one day for a child's reaction to the flu virus shot. The medication was not sent home or discarded within 72 hours of completion.

Violation confirmed corrected by letter received from provider on 3/19/2024

Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. While in Space 9, a room serving two year olds, I observed foam blocks and foam mirrors on the shelves accessible to children in care.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Tow staff did not obtain First Aid certification within the first 90 days of employment.

Violation corrected during visit

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not obtain CPR certification within 90 days of employment.

Violation corrected during visit