North Carolina DCDEE cited something at 6 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 4, 2026
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #2, there were no paper towels in the rest room.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was dated 8/22/23. The new staff member's hire date was 9/2/25.
Violation confirmed corrected by letter received from provider on 8/12/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test was dated 8/18/23. The new staff member's hire date was 9/2/25.
Violation confirmed corrected by letter received from provider on 8/12/2026
Unannounced visit · August 13, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, paint was chipping from the walls in two areas of the classroom.
Violation confirmed corrected by letter received from provider on 8/25/2025
The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan did not have specific names identified on the plan.
Violation corrected during visit
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated when changes occurred.
Violation corrected during visit
Unannounced visit · March 12, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there were two aerosol cans of shaving cream in an unlocked upper cabinet and one aerosol can of shaving cream in an unlocked bottom cabinet.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member's First Aid training was not an approved course.
Violation confirmed corrected by letter received from provider on 3/17/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member's CPR training was not an approved course.
Violation confirmed corrected by letter received from provider on 3/17/2025
Unannounced visit · August 21, 2024
The center did not comply with the permit restrictions. The age range for care, listed on the current license, is 0-5. Today, one staff's nine year old child was present because the child's regular care fell through.
Violation corrected during visit
Staff/child ratios applicable to a classroom, were not posted in each classroom. The posted staff/child ratio information posted in Space 1 and 4 were incorrect, they do not have the highest enhanced ratio box checked, which is what the facility is required to follow based on earning 7 points in Program Standards.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. I observed rest time today, cots were not placed at least 18 inches apart in Space 1 and Space 4.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 2, I observed a plastic grocery bag hanging from a hook, less than 5 feet, in the children's rest room, storing a child's soiled clothing. Space 2 serves children 2 and 3 years of age.
Violation corrected during visit
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff has not had an annual review since July 2023.
Violation confirmed corrected by letter received from provider on 8/30/2024
Unannounced visit · February 26, 2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Space 5 a parent has given permission to administer Children's Allergy relief medication to her child, 5 years of age. The bottles instructions states do not use unless directed by a doctor for children between the ages of 2-5 years. No doctor authorization was given for either medication.
Violation confirmed corrected by letter received from provider on 3/5/2024
Staff did not complete the health and safety training within one year of employment. A seasonal employee hired 6/11/21, does not have proof of completing all topic areas of health and safety training within the first year of employment.
Violation confirmed corrected by letter received from provider on 3/5/2024
Unannounced visit · August 29, 2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 4-17-23 provided a training certificate dated 11-7-21. Because she completed the training more than a year prior to employment it could not be counted to meet the requirement, she should have completed the training within 90 days of hire.
Violation confirmed corrected by letter received from provider on 8/30/2023
Hours and late pickup, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: who teaches here.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Pricing per provider website, checked July 2026.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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