North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 14, 2026
A summary of the NC Child Care Law was not posted in a prominent place in the center. There was not a summary of the NC Child Care Law posted for review in the center.
Violation corrected during visit
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was no menu posted for referral in the kitchen or in a place where it could be seen by parents.
Violation pending provider response
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In both of the bathrooms used by children there were no hand drying towels.
Violation corrected during visit
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A box containing screws, nails and other hardware was on the playground and accessible to children.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 aerosol air freshener and Lysol spray cleaner was stored in an unlocked cabinet accessible to children.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One employee (DOH 5/26/21) did not complete and submit the required forms to obtain a new background check after five years.
Violation pending provider response
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child's file (DOE-9/3/25) did not contain a signed and dated discipline policy.
Violation pending provider response
A valid qualification letter was not on file and available to review at the facility. One employee (DOH 5/26/21) did not have a valid qualifying letter on file.
Violation pending provider response
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One employee (DOH- 2/15/12) did not have all required Health and Safety trainings completed within the five year time frame.
Violation pending provider response
Unannounced visit · September 15, 2025
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)Feeding plans were not posted in space 1, infant space.
Violation confirmed corrected by letter received from provider on 10/1/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 Dawn power wash was out and not in a locked cabinet.
Violation confirmed corrected by letter received from provider on 10/1/2025
The EPR Plan did not include the date of the last revision of the plan. EPR plan was not revised.
Violation confirmed corrected by letter received from provider on 10/1/2025
Unannounced visit · October 15, 2024
A current schedule was not posted for each group of children for reference. Space 2 did not have a daily schedule posted.
Violation confirmed corrected by letter received from provider on 10/30/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, 1 bottle was not labeled with today's date.
Violation confirmed corrected by letter received from provider on 10/30/2024
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Both bathrooms do not have individual sanitary towels or other approved hand-drying devices.
Violation confirmed corrected by letter received from provider on 10/30/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in the bathroom and in space 4/5 have peeling and flaking paint.
Violation confirmed corrected by letter received from provider on 10/30/2024
A safe indoor and outdoor environment was not provided for the children. In the outdoor environment, the following hazards were observed: One broken chair, six different places along the wooden fence that had nails protruding.
Violation confirmed corrected by letter received from provider on 10/30/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Space 2 had one diaper cream that belonged to a child that is no longer enrolled at the facility.
Violation confirmed corrected by letter received from provider on 10/30/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff files that were checked there were not training certificates to show on-going training.
Violation confirmed corrected by letter received from provider on 10/30/2024
The Prevention of Shaken Baby Syndrome Policy was changed and the center did not give in writing a notice of the change to the children's parents 14 days prior to implementing the new policy and/or a statement from the parent acknowledging the receipt and explanation of the change in policy was not in the child's file. One child's file did not have a signed copy of the Prevention of Shaken Baby Syndrome Policy.
Violation confirmed corrected by letter received from provider on 10/30/2024
Unannounced visit · May 1, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not current. Last fire inspection was dated April 5, 2023.
Violation confirmed corrected by letter received from provider on 5/15/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not current the last fire drill posted on the fire drill log was dated February 2, 2024.
Violation confirmed corrected by letter received from provider on 5/15/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. the last playground inspection was conducted on January 10, 2024.
Violation confirmed corrected by letter received from provider on 5/15/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drills for Lockdown drill has recorded on the emergency drill log. The last drill that was conducted was dated 12/21/23.
Violation confirmed corrected by letter received from provider on 5/15/2024
Unannounced visit · November 14, 2023
Center has not passed required sanitation inspection and received an approved or superior rating. Center has not received a sanitation inspection since 10/04/2022.
Violation confirmed corrected by letter received from provider on 11/29/2023
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was not dated. This was corrected.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classrooms need to be cleaned and painted.
Violation confirmed corrected by letter received from provider on 12/15/2023
Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe pick-up and delivery procedures were not posted.
Violation confirmed corrected by letter received from provider on 11/29/2023
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep log was not current for one child in care.
Violation confirmed corrected by letter received from provider on 11/29/2023
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff have not completed the required training hours for the year.
Violation confirmed corrected by letter received from provider on 11/29/2023
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical exam on file.
Violation confirmed corrected by letter received from provider on 11/29/2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation corrected during visit
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One student did not have a signed acknowledgement of the Shaken Baby Syndrome on file.
Violation confirmed corrected by letter received from provider on 11/29/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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