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Hayward · Licensed center

YMCA of the East Bay-Cherryland ELC

At a glance

  • Medium center, licensed for 48 children.
  • Run by a nonprofit. A board oversees it, and there are no owners taking profit.

What the state has found

The state cited no rules at any of its 5 licensing inspections since November 2022.

See each inspection

Licensing inspections

  • Jul 29, 2026Nothing cited
  • Aug 22, 2025Nothing cited
  • Sep 20, 2024Nothing cited
  • Sep 20, 2023Nothing cited
  • Nov 15, 2022Nothing cited

The state cited no rules at any of this center's 5 inspections. Most Bay Area centers inspected 5 times had at least one: 71% of 457.

How all 457 Bay Area centers inspected 5 times compare

Of the 457 Bay Area centers the state inspected 5 times, how many of those inspections cited a rule:

  • None29%This center
  • 1 of 535%
  • 2 of 523%
  • 3 of 59%
  • 4 of 54%
  • All 5under 1%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
September 10, 2026
On file
5 visits since November 2022 — all of them cited nothing · 10 complaint investigations
Most serious
Type B — 101239.2(a) Drinking water from a noncontaminating fixture or container shall be readily available both indoors and in the outdoor activity area. (1) Children shall be free to drink as they wish. This requirement was not met as evidenced by: The facility was found to have denied children water to drink due to a shortage of paper and plastic cups. This poses a potential risk to the health, safety and personal rights of the children in care. · February 7, 2025

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jul 2026 Licensing visit nothing cited
Jun 2026 Complaint Unsubstantiated

Complaint · June 30, 2026

ALLEGATION(S): Personal Rights-Staff did not prevent children from harming another child in care. Personal Rights-Staff did not treat child with dignity and respect INVESTIGATION FINDINGS: On September 10, 2026, at 12:00 PM, Licensing Program Analyst (LPA) E.W. arrived at the facility unannounced to conclude the investigation into the above allegations. Upon arrival, LPA was granted entry into the facility by Facility Representative M.W. Present during the visit were thirty-two (32) preschool-age children and eight (8) staff members. LPA informed the facility representative of the purpose of the visit and conducted a tour of the facility. During the course of the investigation, LPA conducted interviews and made observations. Based on the information obtained through interviews and observations, the Department investigated the allegations that staff failed to prevent children from harming another child in care and that staff failed to treat a child with dignity and respect.Although the allegations may have occurred, there was insufficient evidence to establish that the alleged violations occurred. Therefore, the allegations are determined to be Unsubstantiated A Notice of Site Visit was provided and must remain posted at the facility for 30 days. Exit interview conducted and report was reviewed with M.W. Unsubstantiated Estimated Days of Completion: 10

State report

Aug 2025 Licensing visit nothing cited
Jun 2025 Complaint Unsubstantiated

Complaint · June 5, 2025

ALLEGATION(S): Other-facility had an outbreak of hand, foot, and mouth. INVESTIGATION FINDINGS: On July 16, 2025 at 2:15 PM Licensing Program Analysts (LPA) E.W. conducted an unannounced inspection to conclude a complaint investigation and met with the facility representative, I.K.K. and advised her the purpose of the inspection. There were 31 preschool age children present during todays visit and nine additional staff members. The facility was toured inside and out by the LPA and representative. LPA conducted interviews with the director, staff, and parents regarding the allegation that the staff did not prevent an outbreak of hand, foot and mouth. Based on the interviews and observations conducted, this agency has investigated the complaint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is unsubstantiated at this time. An exit interview was conducted with the facility representative, I.K.K. A notice of site visit was posted and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 10

State report

Jan 2025 Complaint 1 of 2 allegations substantiated

Complaint · January 15, 2025

California decided each allegation separately.

Substantiated

  • Food service - Staff do not provide adequate food service.

Unsubstantiated

  • Personal Rights - Staff inappropriately discipline child in care.

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101239.2(a)(1) · Type B

101239.2(a) Drinking water from a noncontaminating fixture or container shall be readily available both indoors and in the outdoor activity area. (1) Children shall be free to drink as they wish. This requirement was not met as evidenced by: The facility was found to have denied children water to drink due to a shortage of paper and plastic cups. This poses a potential risk to the health, safety and personal rights of the children in care.

State report, February 7, 2025

Sep 2024 Licensing visit nothing cited
Aug 2024 Complaint Unsubstantiated

Complaint · August 28, 2024

ALLEGATION(S): Physical Plant-Licensee does not ensure facility is free of insects. INVESTIGATION FINDINGS: On September 9, 2024 at 12:30 PM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 30 preschool age children and five additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Licensing Program Analyst (LPA) E.W. investigated the allegation of physical plant being violated. During the course of the investigation, observations, and interviews were conducted. It was alleged that the licensee does not ensure the facility is free of insects. Based on interviews conducted and the report from the pest control company, the compliant is Unsubstantiated, meaning it cannot be proven or disproven that the child care center does not ensure the facility is free of insects, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F. and Notice of Site Visit provided and must be posted for 30 days. Unsubstantiated Estimated Days of Completion: 30

State report

Jun 2024 Complaint Unsubstantiated

Complaint · June 25, 2024

ALLEGATION(S): Neglect/Lack of supervision-Staff left day care child unsupervised while in care. Personal Rights-Staff do not properly change day care child's diaper. INVESTIGATION FINDINGS: On July 29, 2024 at 2:45 PM., Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 20 preschool age children and five additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews conducted, this agency has investigated the complaint that staff left day care child unsupervised while in care and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 15 On July 29, 2024 at 2:45 PM., Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 20 preschool age children and five additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews conducted, this agency has investigated the complaint that staff do not properly change day care child's diaper and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 15

State report

Feb 2024 Complaint Unsubstantiated

Complaint · February 20, 2024

ALLEGATION(S): Physical Plant-Facility is in disrepair. Physical Plant-Facility has mold. INVESTIGATION FINDINGS: On March 1, 2024 at 1:20 PM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 15 preschool age children and three additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews, record review, and observations conducted, this agency has investigated the complaint that facility is in disrepair and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: On March 1, 2024 at 1:20 PM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 15 preschool age children and three additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews, record reviews, and observations conducted, this agency has investigated the complaint that facility has mold and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 15

State report

Jan 2024 Complaint Unsubstantiated

Complaint · January 10, 2024

ALLEGATION(S): Personal Rights-Staff accept children with signs of illness into care. Personal Rights-Staff do not take appropriate steps to prevent the spread of illness. INVESTIGATION FINDINGS: On March 1, 2024 at 1:20 PM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 15 preschool age children and three additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews, record review, and observations conducted, this agency has investigated the complaint that staff accepted children with signs of illness into care and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 15 On March 1, 2024 at 1:20 PM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 15 preschool age children and three additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews, record review, and observations conducted, this agency has investigated the complaint that staff do not take appropriate steps to prevent the spread of illness and the LPA determined that the complaint was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 15

State report

Oct 2023 Complaint Substantiated

Complaint · October 5, 2023

CCR 101238(a)(1) · Type B

Title 22, Division 12 Chapter 1 Article 07. Physical Environment 101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety...... Based on the LPA obersavations and staff interviews, the condition of the facility indicates that the staff failed to prevent pest infestation. This requirement was not met as evidence. This poses an immediate risk to the Health, Safety and personal rights of the children in care.

State report

Sep 2023 Licensing visit nothing cited
Jun 2023 Complaint Unsubstantiated

Complaint · June 23, 2023

ALLEGATION(S): Physical Plant-Black Widow spiders are present everywhere in the playground area. INVESTIGATION FINDINGS: THIS IS AN AMENDED REPORT OF THE ORIGINAL LIC 9099A ON AUGUST 16, 2023. On September 6, 2023 at 8:30 AM, Licensing Program Analyst E.W. arrived to the facility unannounced to delivery the finding for the above allegation. Upon arrival LPA was allowed in by the facility representative M.F. Present during the visit were eight preschool age children and 5 additional staff members. LPA informed the facility representative of the reason for the visit and toured the facility. Based on the interviews and documents received, this agency has investigated the complaint that Black Widow spiders are present everywhere in the playground area and the LPA determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefor, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and notice of site visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 1

ALLEGATION(S): Neglect/Lack of Supervision-Children are leaving the playground area through a gate with no lock and entering an adjacent parking lot (almost daily) next to a busy road INVESTIGATION FINDINGS: On August 16, 2023 at 8:30 AM, Licensing Program Analyst (LPA) E.W. arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, M.F. Present during the visit were 12 pre school age children and six additional staff members. LPA informed the facility representative of the reason for visit and toured the facility. Based on the interviews and observations conducted, this agency has investigated the complaint that children are leaving the playground area through a gate with no lock and entering an adjacent parking lot (almost daily) next to a busy road and the LPA determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted with M.F., appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days. Unsubstantiated Estimated Days of Completion: 5

State report

Nov 2022 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(510) 247-8287
Address
21144 Mission Boulevard, Hayward, 94541
License
015700588

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 19 complaint-related visit(s) to this facility, while 10 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=2, inconclusive=0, unsubstantiated=13, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=2. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.

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