YMCA Eastlake Center

ALLEGATION(S): Staff did not prevent child from hitting another child in care INVESTIGATION FINDINGS: On 2/4/25, at 2:52PM, Licensing Program Analysts (LPAs) C.F. and M.C. arrived unannounced to deliver the findings to the above allegation and met with Director J.B. Present in care were 28 preschoolers and seven additional staff members. During the investigation LPAs conducted interviews with parents, staff and children, observed the classroom, reviewed center documentation and did a walk through of the center. An allegation was made that a child has been bullying other children, LPAs observed the classroom on 12/12/24, and 1/8/25. LPAs did not observe any bullying or anything out of the ordinary that indicated bullying. LPAs did witness a few children hit each other as a response to frustration which teachers did intervene to help the children resolve their conflict. When Interviewing children, there were a few children in the classroom that were named to have hit or made other children cry however, the parent and staff interviews indicated no concerns with bullying in class. Therefore, the complaint is Unsubstantiated, Report Continues on 9099C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Child was injured in care due to lack of supervision INVESTIGATION FINDINGS: On 2/4/25, at 2:52PM, Licensing Program Analysts (LPAs) C.F. and M.C. arrived unannounced to deliver the findings to the above allegation and met with director J.B. Present in care were 28 preschoolers and seven additional staff members. During the investigation LPAs conducted interviews, observed the classrooms, reviewed and obtained center documents regarding the allegation and did a walk through of the center. An allegation was made regarding an injury due to a lack of supervision while the toddlers were outside in the play area. Interviews indicated that the child arrived to the center with a previous injury that occurred outside of the center, and that while at the center another child picked off the scab resulting in bleeding. An injury did occur and staff did not observe the exact moment when the injury happened. However, staff interviews indicated the injury was not a result of lack of supervision because the supervision requirements were met and when the child started crying staff members immediately provided care, therefore the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur due to a lack of supervision. Exit interview conducted with Director Appeal Rights, Report, Notice of Site visit provided Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Facility staff do not safeguard children's personal belongings Facility staff are not following physician instructions for the administration of medication for child in care Facility staff denied food and/or water to child in care Facility staff do not serve enough or proper snack items to children in care Facility staff threatened to no longer allow parent/guardian into the facility Facility staff do not follow sanitary toileting or diapering practices for children in care Facility staff provides care and supervision while under the influence of drugs or alcohol Facility staff unable to explain an injury sustained to child while in care Facility staff retaliate by not providing fair or consistent services for all children Children are napping in the walkway There is no hardcopy sign-in and sign-out sheet available for use when the ipad is not working INVESTIGATION FINDINGS: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Based on Interviews conducted it was stated that when a child's belongings are missing, they are usually in the "lost and found" box or misplaced in another child's cubby. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. LPA reviewed the prescription order which states that the diaper rash ointment has to be applied at each diaper change. LPA also reviewed the medication log which revealed that the ointment is being applied approximately 5 times per day. Interviews conducted stated that the staff is applying ointment during each diaper change as the prescription order directs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 10 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Based on interviews conducted it was stated that the children have coolers inside and outside where they can refill their water bottles when they are thirsty. Interviews also stated that if a child is hungry, staff will call the Director or an administration staff to bring food from the kitchen. However, if it's close to the serving time for breakfast then they will ask the child to wait 5-10 minutes for the food to arrive. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report and Appeal Rights provided to Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 46 preschoolers and 10 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Based on Interviews conducted it was stated the children have enough food for a second and third portion, also based on records reviewed it was determined that the center is being serve proper food. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore this allegation has been concluded as Unsubstantiated, Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Based on Interviews conducted it was stated that a parent is frequently yelling and cursing at the teachers while children are present. LPA also reviewed written statements from teachers which described the yelling and cursing in front of children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Interviews conducted stated that the children are changed before the children transition to another activity and they will also change the diapers as needed. Parent interviews conducted stated that their child are always dry when they pick up their child. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. During Interviews conducted it was stated that they have never suspected any staff person of being under the influence of drugs or alcohol. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Interviews conducted also stated that the staff are supervising the children at all times, and when an injury occurs they always notify the parents and provide an explanation of how the accident occured. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. In the complaint allegation it is stated that a child was not allowed to bring in sippy cups but that another child is allowed to use a sippy cup. Interviews conducted revealed that all of the children are treated the same and that sippy cups are not allowed in the preschool classrooms. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Interviews conducted stated that the children's mats are not placed in the in the walkway, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion: On December 6, 2024 at 9:00am Licensing Program Analyst (LPA) I.L. met with Director J.B. to continue the complaint investigation for the above allegation. Present during today's visit were 44 preschoolers and 11 staff. LPA conducted a tour of the facility for a Health and Safety check. During the course of the investigation LPA L. conducted observations, reviewed records and conducted staff, parent, and child interviews. Based on Interviews conducted it was stated that there are hardcopy sign-in and sign-out sheets available in each class in case the tablet loses Wi-Fi connectionAlthough the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation has been concluded as Unsubstantiated. Exit interview conducted. Report, Notice of Site Visit, and Appeal Rights provided to the Director J.B. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Child has been bullied by children. INVESTIGATION FINDINGS: LPA D.C. met with Area Manager M.W. for a complaint investigation regarding the above allegation. Present during the investigation were 8 staff and 16 preschool children in care. It was alleged that a child has been bullied by children in care. During the course of the investigation, interviews were conducted. Per interviews conducted, a child has been hit by 3 different classmates while in care, both during outdoor and indoor playtime. Interviews also revealed that the incidents have happened between the child and her friends where both children have hit each other. Per interviews, some of the children involved are special needs children who's behavior could not be predicted or prevented fast enough by staff present. During the investigation, children's personal rights were discussed. LPA could not determine if the incident's were the result of being bullied by classmates or special needs children who could not control an impulse to strike during playtime or struck with intent to bully. Based on the investigative findings, there was no evidence to determine whether or not a child has been bullied by children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur. Therefore, the allegation is unsubstantiated. Exit interview and report reviewed with Area Manager M.W. Notice of Site visit was provided and must be posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type A

Personal Rights - To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: a staff member grabbed and pulled the child around the playground. This poses an immediate risk to the health and safety of the children in care.

CCR 101226(e)(5) · Type B

The licensee shall develop and implement a written plan to record the administration of prescription and nonprescription medications and to inform the child's authorized representative daily when such medications have been given. This requirement was not met as evidenced by the interviews indicating that the medication log was not fillied out by staff after administering the medication. This poses a potential health and safety risk to children in care.

CCR 101223(a)(1) · Type B

(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by interviews confirming that inappropriate comments were made in the presence of children. This poses a potential health and safety risk to children in care.

CCR 101223(a)(1)(2)(3) · Type B

(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: While attempting to remove slime from day care child's hair, a facility staff cut child's hair without parent's prior consultation or consent.