Walnut Creek · Licensed family home
Volokh, Regina
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 1 of its 5 licensing inspections since March 2022.
See each inspection
Licensing inspections
- Jul 1, 2026Nothing cited
Apr 15, 20261 citation
HSC 1596.8662(b)(1)Type B
“(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in Licensee's Mandated Reporter has expired as of 3/2026 which poses/posed a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8662(b)(1)
- May 19, 2025Nothing cited
- Mar 20, 2023Nothing cited
- Mar 10, 2022Nothing cited
The state cited rules at 1 of this home's 5 inspections. Bay Area family homes inspected 5 times split three ways: 43% had fewer, 28% the same, and 29% more (459 family homes).
How all 459 Bay Area family homes inspected 5 times compare
Of the 459 Bay Area family homes the state inspected 5 times, how many of those inspections cited a rule:
- None43%
- 1 of 528%This home
- 2 of 517%
- 3 of 58%
- 4 of 54%
- All 5under 1%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- July 29, 2026
- On file
- 5 visits since March 2022 — 4 cited nothing · 3 complaint investigations
- Most serious
- Type B —
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in Licensee's Mandated Reporter has expired as of 3/2026 which poses/posed a potential health, safety or personal rights risk to persons in care.
· April 15, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jun 2026 Complaint Unsubstantiated
Complaint · June 27, 2026
Apr 2026 Licensing visit 1 finding
Licensing visit · April 15, 2026
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in Licensee's Mandated Reporter has expired as of 3/2026 which poses/posed a potential health, safety or personal rights risk to persons in care.
Nov 2024 Complaint 1 of 2 allegations substantiated
Complaint · November 6, 2024
California decided each allegation separately.
Substantiated
- The licensee does not protect children in care from being bitten by other children.
Unsubstantiated
1 allegation
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 102423(a)(2) · Type B
Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This regulation has not been met as evidenced by: Based on interviews and observations staff members did not prevent a child from being bitten multiple times on multiple occasions which is a potential personal rights risk to children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (925) 300-3496
- Area
- Walnut Creek, 94598
- License
- 073408658
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.