Concord · Licensed center
Sunshine House Concord
At a glance
- Medium center, licensed for 54 children.
What the state has found
The state cited rules at 1 of its 2 licensing inspections since July 2022.
See each inspection
Licensing inspections
- Apr 18, 2024Nothing cited
Jul 26, 20221 citation
CCR 101218.1(c)Type B
“(c) The licensee shall post the PUB 393 (8/02), Child Care Center Notification of Parents' Rights Poster in a prominent, publicly accessible area in the child care center at all times. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101218.1(c)
The state cited rules at 1 of this center's 2 inspections. Most Bay Area centers inspected twice had fewer: 64% of 362 had none cited.
How all 362 Bay Area centers inspected twice compare
Of the 362 Bay Area centers the state inspected twice, how many of those inspections cited a rule:
- None64%
- 1 of 232%This center
- Both4%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- April 18, 2024
- On file
- 2 visits since July 2022 — 1 cited nothing · 3 complaint investigations
- Most serious
- No finding carrying a severity level in the last 24 months.
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jan 2023 Complaint Unsubstantiated
Complaint · January 4, 2023
ALLEGATION(S): OTHER- FACILITY IS RETALIATING AGAINST CHILD OTHER- FACILITY IS DISCRIMINATING AGAINST CHILD INVESTIGATION FINDINGS: LICENSING PROGRAM ANALYST TASHA ALEXANDER MET TODAY WITH CENTER DIRECTOR CRYSTAL OCHOA FOR AN UNANNOUNCED COMPLAINT INVESTIGATION TO DISCUSS THE ABOVE ALLEGATIONS. UPON ARRIVAL THERE ARE 44 PRESCHOOL AGE CHILDREN PRESENT ALONG WITH 7 STAFF MEMBERS. TODAY AN INTERVIEW WAS CONDUCTED WITH CENTER DIRECTOR AND STAFF AND CLASSROOM OBSERVATION WAS CONDUCTED. RELEVANT DOCUMENTS WERE ALSO REQUESTED, RECEIVED AND REVIEWED. DOCUMENTS FROM COMPLAINANT WERE ALSO RECEIVED AND REVIEWED. ALTHOUGH THE ALLEGATIONS MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATIONS DID OR DID NOT OCCUR, THEREFORE THE ALLEGATION IS UNSUBSTANTIATED. Unsubstantiated Estimated Days of Completion:
Jul 2022 Licensing visit 1 finding
Licensing visit · July 26, 2022
CCR 101218.1(c) · Type B
(c) The licensee shall post the PUB 393 (8/02), Child Care Center Notification of Parents' Rights Poster in a prominent, publicly accessible area in the child care center at all times. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care.
Jul 2022 Complaint Substantiated
Complaint · July 19, 2022
CCR 101223(a)(2) · Type B
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. REQUIREMENT WAS NOT MET AS EVIDENCED BY: ON AT LEAST ONE OCCASION THE FACILITY WAS NOT MAINTAINED IN A COMFORTABLE TEMPERATURE FOR DAY CARE CHILDREN WHEN THE AIR CONDITIONING SYSTEM WAS NOT WORKING DURING HOT TEMPERATURES OUTSIDE. .
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (707) 592-6405
- Address
- 3585 Port Chicago Highway, Concord, 94520
- License
- 073408903
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.